Homewood Suites

Check-​in on arrival was easy due to checked-​in online ahead of time.
I had to return to have key card reissued because I couldn’t get in the room. Card appeared to not have been programmed initially because door didn’t acknowledge at all with red or green light.
That was the only issue I had the entire stay.
Dinner buffet was shrimp po-​boy style sliders with green beans & macaroni and cheese. Salad bar was included romaine lettuce with feta, fruit, croutons and choice of a vinaigrette or Caesar dressing. Drinks included tea, fruit drink, wine or beer.
I usually do not sleep well the first night I stay in a new place. However this was the best night of sleep I had in a hotel that I can recall. I was a little concerned about noise when I first arrived and realized it was near a medical facility. The only time I heard any sirens was the next morning after I woke.
Breakfast included chicken on croissant, potatoes, fruit, yogurt, cereal, & pastries with orange juice, apple juice, water, milk, tea or coffee.
Will definitely stay here again when in the area.

I Was immediately welcomed with a smile as I walked in! Check in was a breeze and this hotel is super clean. My room feels more like a 1 bedroom apartment rather than a hotel room and with 2 separate AC units I’ll be sleeping in an igloo tonight. Happy hour has beer and wine for their guests and tonight they have chicken sandwiches and corn on the cob complementary. There are several places to grab a bite to eat within walking distance as well. They also have a big courtyard with 2 gas grills and plenty of room to hang out and relax. I’ve lived in hotels before while working out of state and man, if they were like this one, maybe I would have stayed longer. I will most certainly be staying here again and hopefully for more than 1 night.
I’m not really sure why I’m not giving it 5 stars… I’m weird like that. Well played Homewood Suits, well played.

Beginning my 3^rd consecutive week stay at Homewood Suites, as I have a family member in CCU at Huntsville Hospital. This hotel and particularly the staff have made this grim experience bearable. From the kind reception during my initial tentative reservation (while awaiting CCU bed to open up), to the warm greetings, inquiries, and words of encouragement offered each time I entered the lobby at literally all hours of the night, the staff here provide exemplary customer service. The rooms are clean, new, immaculate. Housekeeping has been gracious and accommodating to our irregular schedules. The dining staff (especially sweet Sue) provide excellent meals included with the room price; staff greet each guest and circulate to ensure all needs are met. Clean laundry facilities are on site. Publix is conveniently located, just feet away– I have enjoyed meals and snacks in the room’s furnished kitchen. Several great restaurants are in short walking distance.

I will have to say that the customer service at this hotel was some of the best I’ve ever had. Because even if other things go wrong, at least I know someone was going out of their way to make my stay as best as they could make it. From the manager, to the lovely young lady at the front desk, to the warm-​hearted woman at breakfast service, and to the janitorial services, outstanding. Great attitudes as well. Everyone was so warm and friendly.
The room was well stocked and clean. I would say a little more attention to detail should have been paid to things when they were constructing the building. The tiling was all messed up in the bathroom with cracking grout. It didn’t really appear too inviting in that aspect. But on the other hand, the beds were very comfortable and the room was spacious. Everything was clean. I do have to say though that we could hear a lot of noise from other rooms and in the common areas. I’m not sure if it has anything to do with the insulation or what but I did notice it was somewhat bothersome. I used the gym both days we stayed and it was super clean and stocked of supplies and water. As I was working out I noticed the manager out at the pool in the freezing cold cleaning it out even though no one would be using it, which shows just how much he cares about his establishment. I thought it was awesome and I was very impressed.
I think the only thing I can think of to be opposed to is when we went to dinner that was provided in the dining area. There was a large government conference so there were plenty of large men staying at the same time as us, and we apparently didn’t make it early enough to dinner, because this group literally cleaned out the dinner buffet before anyone else could eat. And not only that, but they also kept on eating the food that was brought out to supplement if dinner runs out. I was so upset because I have two young kids that didn’t get to eat the normal meal. The hotel kept running out of food! :-(
The breakfast was great though. And the woman that works in the mornings was always so helpful when we needed something and went out of her way to get my daughter some snacks for school.
This hotel also has a wonderful well-​lit and large parking garage. It is located close to restaurants and shops and five points area.
I would highly recommend!

9 month old Homewood Suites. Very nice and convenient to the Von Braun Center and downtown. Was here for the marathon. Not sure who «Donald W.» spoke to but one alleged bad interaction with a clerk does not merit a 1 star review. For travelers who frequent the Hilton properties, this is an excellent one.

Don’t ever, ever stay at this Huntsville Homewood Suites Hotel on Gallatin Blvd
As my wife and I rolled our suitcases through the door and up to the receptionist’s desk, the clerk (young, white female with hair slicked over the right side of her face) looked at us and said, «What do you want?» in a condescending tone that we were imposing on her. There was no one else in the lobby, yet we were treated like we were bothering her. There was no, «good evening,» «welcome,» or «are you checking in?» Just, what do you want?
She processed my credit card with no smile, pointed to the elevator and there was no, «if you need anything call me» or «have a nice stay.»
Just «What do you want?» Don’t ever stay here as she will destroy your evening and wanting to stay at this Homewood Suites.