Exotic Nails

So, I want to find a nail salon home close to home that I can become a regular at. I saw this one a week ago & decided to stop by. At first glance it seems very organized and clean, I really love how organized they appear to by. However, it didn’t seem so.
Cleanliness: I would say 2 out of 5. They attempted to clip my toe nails with RUSTY clippers. I had to request the tech to get new tools. They keep their tools in a tool box, and didn’t appear to sanitize them in between use. I assume this because the tech left her previous customer and came to me without ever getting new tools until I requested so. I also witness someone cleaning and sneezung all over the place without covering his mouth.
Atmosphere: 3 out of 5. The massage chairs for the pedicurse were raggedy. The controler was broken, and the seats were losing their fabric. They did have a tv on but it would not display the program they had on, only periodically. The radio they had going was nice though.
Technique: 1 out of 5. I was serviced by 2 techs. The one who did my pedicure seemed to rush (I paid for a mid level pedicure) and she skipped one of the included components. Then she gobbed nail polish on my toes that took FOREVER to dry. The other did my «mani» & dipping pwder application. I received no mani she filed ny cuticles off and filed my natural nail beds to non-​existence. Literally when she put the primer on my nail, it burned. That is how thin she filed them. Then she dipped them so much that some look like those god awful BUBBLE NAILS (see pics). She also applied dipping powder to my skin as well (thanks to her mediocre painting) and had to CUT IT OFF, after she was done. She was also very rough with me.
Customer Service: 2 out of 5. One of the techs was pleasant and made small talk, she spoke decent English. The other was very rude and unprofessional, she spoke English very well. She rushed me to pick a color. She also answered her phone on more than three occasions.
Overall, I would say skip this place if you value the look or your nails or a nice relaxing pedicure. The total I paid was $ 70 (I did not leave a tip), and I was completely disappointed for the cost vs the work. I also felt like I had to watch them like a hawk so I could not relax. Maybe they are decent with a regular mani/​pedi.

This place deserves no stars!!! I walked in to get dip nails because shop was close to where I was going. I ended up being there almost 2 hours, cause they wanted to work 5 people with 2 employees and when the lady came back to working on my nails after soaking my dip polish for 20 plus mins, she was very rough and cut me twice and pulled skin to where I was bleeding never ever will I stop in this place again.

I won’t give this place one star because surely there is a worse one out there, but this one is pretty awful. Tools weren’t sterilized, customer service was terrible, nail polish was old and nasty (I couldn’t get half the bottles I tried to look at open, they were so crusty and gross). And their prices were more than I pay at MUCH nicer places– $ 15 for a basic manicure, when I usually pay about $ 10. She hurt me with her cuticle cutters, left nail polish all over my fingers and wouldn’t clean it off without me asking, and acted really put out that I asked (I never should have needed to in the first place). Came here in a last-​minute need, but save yourself the trouble… try to plan ahead, find a different place, and don’t come here!

Got a manicure and was a traumatic experience. Was cut twice. I asked for nail art — snowflakes — and got two white blobs. I’m on my second day, and it’s already bubbling and peeling up on most of my nails. I’m about to leave to go to a different salon to pay to get an all new manicure. I don’t even want to go back and try to get this fixed. DO NOT GO HERE.

Asked for a soak off of powdered nail
color. Instead, they pulled them off. My manicure was half assedly done, with patched of the former nails still on. The tech never once looked at me or spoke to me. Good thing they didn’t charge me for removal, I could have done it myself! In the plus side, the place was clean & I didn’t have to wait.

I don’t think I’ll be coming back here. This place seems very unprofessional and I’m sure they talk about their customers in Vietnamese. I needed a pedi ASAP and this salon was the closest to me at the time. My boyfriend and I both got our toes done & I swear the whole time, the male nail tech kept talking to my boyfriend, asking him questions, complimenting his «physique» and I was like dude are you serious? you are working on a customer, but you’re talking to another customer? RUDE. Anyways, my toes came out fine, but my lady didn’t tell me my toes weren’t dry enough before I put on my socks and tennis shoes. So when I got home, the polish was ruined.

I’m not a licensed beautician or nail technician but I am related to many. Also, I’ve had gel manicures done for years and since I travel frequently for work, I also tend to stop into local nail salons on my business trips to get a manicure. That’s what happened in this case and I was so disappointed that I felt compelled to write this review. The major point to note is that the technician asked me to soak my hands in bowls of pure acetone to remove my previous gel polish. Those of you that have had a gel polish change know that typically a small piece of cotton soaked in acetone and covered with foil is used to do this. After a minute or so, I noticed my skin felt tingly and the skin around my nails was turning white. I could on and on but the point is I spoke up and asked why they were doing this and I was basically looked at like I was crazy. Then, I was asked if I could sit on another chair and wait for the technician to do another client before me. Oh well. Not worth the trip or spending your money here.

If I could give NO Stars, I would. Requested a Deluxe Manicure (natural nails, not a set) with shellac color. He cut my cuticles, added the color and put lotion on my hands. While my nails were finishing up drying, he did perform a fantastic shoulder massage that lasted literally 42 seconds at most. That was his idea of a Deluxe Manicure and charged $ 35. I tried to argue with him on the price but he acted like he didn’t speak any English.
During my entire time there, another man performing a manicure was constantly arguing with a customer because she kept having to ask him to fix mistakes he was making. Between the way both these guys treated us — I will not return for services. DO NOT GO HERE.

I’d love to tell you how this place is, but they always turn away my business. They are right next door to where I get my waxing done so it’s convenient for me. The first time they told me to have a seat with no time as to when I might actually be taken care of. I tried today again and I was gestured away to just come back. It wasn’t even busy. Terrible customer service.

So here’s my update, cause it got SO. MUCH. WORSE. While getting just a basic manicure, I had to file and shape my OWN freaking nails!!! Wtf!!! There were sharp and jagged edges, large and obvious ones, on each and every nail. Then, she didn’t clean the edges before she began painting, so now I have large bits of filed nail painted onto the tips of half my nails. The polish is extremely streaky, and by this point, when I asked her to fix it, she told me again she didn’t see anything wrong, and then she pulled out her tools for ME to do it, which is not what I’m paying for, and she began to talk shit in her native tongue to, what I assume, was her daughter. She also got extremely snotty and bitchy, started obviously rolling her eyes at everything I said, etc. And this is the woman who opened the place. I basically only have this to say to her at this point:
I believe your calling in life is to definitely NOT do nails. Maybe there is something else you would be better at, but I believe you should seriously begin looking into a new career option.

I decided to check this place out before checking any reviews. When I walked in there was a male with the most unfriendly face you would want to see when entering a business establishment, should have been my first clue! The nail tech was friendly but did an awful job. I walked out of there with nail polish all over my fingers where she didn’t take the time to clean up. I also had to go home and file my nails again because they were uneven. The final strike was the nail tech talking loudly on her phone while she massaged my arms, it made the experience so relaxing… not. I don’t know how this place stays in business… never again for me.

They were nice and has quick Sevice. They were competent. They talked too much in their language to each other and that’s rude. It feels as though they are taking behind our backs. Their massage and nail work was awesome. Mindy was our favorite.

DON’T go here!!! I went here because last time I was in town they repaired a nail for me for free so I thought I’d get pedicure here. NEVER AGAIN! The guys who do the pedicures carry all there nail implements in a big box and keep using the same ones on everyone else WITHOUT CLEANING them. I’m praying I don’t have any problems. I had my nails done and saw them put everything back into box & move on to next customer. Please don’t go here.

Writing a review because I wish I would have looked on here before I stepped into the place.
The first red flag was that I tried to call this place 4 times before going to make sure I could get in. I blamed the fact that I have an out of state number on the reason they ever answered. When I got there I realized that they had no one sitting up front or near a phone. There were four people working and each seemed pretty busy.
When I walked in (It was around 6 so I was not even expecting to be serviced, but wanted to at least make an appt for the next day since no one would answer my calls) no one greeted me until a guy came from the back pedicure area (Not sure why because there were two women sitting a couple feet away from me). I asked if they take walk ins and if they could fit me in. All he said was «what do you want» and «sit down». He looked pissed that I was even in there.
I had no idea how long I would be waiting and a girl came in after me and asked for a fill and they told her to sit down. She asked how long the wait was and I said I had no clue but I had been waiting for some time. Eventually she left and they didnt seem to care. They finally had me sit at a station and a lady came over and I asked her about the solar nails since I never had them before. THE ONLY REASON I am giving them any stars is because she was actually very polite and informative. She kept telling me what she was doing and made sure I was okay, so I felt comfortable with her. Unfortunately the end result of my nails are ugly. You can see my real nail underneath (I know they are fake, but come on!) Some of my nails are crooked and uneven. I could tell she wasn’t really taking her time.
In the middle of getting my nails done, some white dude in a harley davidson tshirt came out of the back looking like he just woke up from a nap or was stoned. I had no idea he worked there (owner) and he was walking around and was just CREEPY.
In the end is was $ 32 for the solar nails $ 6 tip. Not sure if thats a good price because I don’t usually get fake nails.
Needless to say I will not ever return.

Went in early on a Sunday, about 12 noon and there were plenty of people there but no other customers yet. They guy that I was assigned looked like the last think he wanted that day was to tend to a paying customer. He grunted and gestured with his head when he needed me to put my hands in the UV lamp (had gel nails done). He would not have spoken one word to me the whole time had I not directed a question at him. Never smiled and never looked up at me. Never asked how I wanted my nails filed and therefore they were all crooked… not square at all. I felt so out of place and could not wait to get the heck out. UNREAL!!! My two weeks are up, actually it’s been three, and I don’t know that I want to go back and try anyone else. I might go back to my old place on Central Dr in Bedford even though it’s a longer drive out there. The Lan’s Nails ladies are amazing and make it a point to remember your name every time.
Oh and after reading the reviews below I will NOT be going back… Sheeesh!!!

Ummmm for the location… I thought it would be more upscale. Place felt a little dirty!
With the street frontage and freeway access that they have I’m disappointed. I feel like I need to go home and soak my feet in Povodine to kill the germs!
On a good note, the guy who did my foot massage was great! Also the two people that I spoke with while I was in there have been coming for three years. This was my first and last time.

I was having solar nails done here every 2 – 3 weeks or so for a couple of months. My first experience was the best one, it was close to closing time and a very nice woman put them on, they looked wonderful and I was very happy with them. The rest of the time I went to Exotic nails I was treated like an annoyance and my nails were halfheartedly put on at best, the last time I had them done she didn’t even bother to get the nail to mold to the natural shape of my nails so ALL of them were separated at the tip from the acrylic, making them get dirty VERY easily. Every time after the first I left with VERY sore fingers as they dremmeled my nails down very thin, and I ended up having to let my entire nail grow back out on all ten fingers over three months to get them to look normal again.
In short, poor customer service, somewhat rude, made me uncomfortable and didn’t do a great job with solar nails. Would not recommend.

Two thumbs down on this joint, one thumb is bloody and the other one is dirty.
I’ve been to this place several times and here are the following manicure options they provide:
Manicure Option #1: leaving with your nails looking just as busted as they did before you walk in (cuticles barely touched, unshiny nails even though I asked them to be buffed, etc.) My sister-​in-​law laughed when she saw that I still had some dirt under my thumbnail. I laughed too. It was laughable. My crappy attempts at home manis turn out better.
Manicure Option #2: leaving with your bloody cuticles neatly painted over with clear polish to stop the bleeding. This happened to my sister-​in-​law on the same visit. Her cuticles were still burning the next day. She said they hurt really bad, and she just gave birth au natural a couple months ago if that tells you her pain tolerance level. I don’t really know the sanitary laws regarding how nail salons treat blood, but I’m guessing they didn’t follow proper procedures.
Manicure Option #3: This is the fancy one that is «guaranteed to last 14 days». That is a big bowl of crap. It didn’t last 14 days. It lasted 3. I’m a lady of leisure. I work in an office. I paid $ 40 bucks for finger wallpaper. I’m not happy.
This place is dumpy, sorta dirty, and the chicks that work there give half ass manicures. I want my money back.

At noon on a Tuesday, this place was staff entirely by three men. My friend and I agreed the massages were exceptional, but they didn’t know how to do nail art. One guy kinda/​sorta/​can, but not a palm tree. He kept drawing black explosions on my toes. I was just like, it’s okay, just do… whatever you can. And so I ended up with white flowers.
They have a wide array of pedicure choices, ave around $ 35. They did’t offer us any beverages out of the water cooler behind them (ie I was staring at it the whole time), so I stick my tongue out at thee: p

Man, I’ve been going to the same place in Bedford since I moved to Texas 6 months ago — and never have I gotten the service I got from Pam today at Exotic Nails. I called in around 2:30PM and asked for a 5PM slot, they had one and were very nice on the phone. It was conveniently located by the mall, right off of Pipeline. The facilities were clean, professional, and by nail salon standards — honestly quite luxurious. They have a full gamut of services, but I just asked Pam to redo two tips & backfill my nails.
She cleaned all my nails up, they look professional, don’t feel clunky; she didn’t give me a hard time about wanting them short — understood that I work at a computer for a living and need them that way; didn’t give me a hard time about being single on Valentine’s day; and I am incredibly satisfied. She put new tips on a few nails, did a beautiful job doing solar fill on the all of them, and they look GORGEOUS.
So happy. I think you will be too.
NOTE: Does not accept personal checks.