Carl’s Jr

Ok I know it is a fast food place but…
The girl taking our order either wasn’t listening or maybe hearing impaired because we had to repeat all 6 orders multiple times for her to grasp the concept we were ordering food from her. Then she asked if we wanted our card receipt & was dismayed when we said yes.
All of the tables were dirty & when I requested a cloth to wipe ours off she quickly stated she would be there to do it. (Which she did but the cloth was just pushing slime around which then made the table even stickier than when we sat down). Food delivered and we were short one fry. Good thing we got the receipt because the other worker asked to verify it. She gave us a free ice cream sandwich since it was their mistake.
As we are sorting out sandwiches the chicken club sandwich had been replaced with a jalapeño burger instead… My dad with acid reflux wasn’t to thrilled with the idea. When I returned the sandwich there was no «sorry» just that they would get it out to us in a minute. It was delivered but the chicken was over-​cooked & dry.
In the meantime we are hearing the other clerk yelling at the cooks for their mistakes.
Our original clerk was still on the floor taking & attempting to clean up, taking out garbage, etc.
Went into the bathroom & decided it would be better to find a port-​a-​potty as it would be cleaner & probably smell better.
This was a Monday night so I am unsure what their issues were but if they disliked their jobs go find a new one!

Decent fast food. Food was fresh and order was mostly correct. Received the wrong fries for one meal, asked for sauce and they gave us 1 for a large order, and we were not given any napkins. With two kids in the car on a road trip, napkins are a necessity.

POSITIVES: We received great customer service at this restaurant. The burgers were decent for fast food. The price was ok I guess, considering that I got a combo.
NEGATIVES: Things were hard to locate.
For example, when I asked for ketchup, he actually brought some to our table from their counter for condiments (awesome customer service! I mean he could’ve just pointed them out and made us go get some). Also, I thought there wasn’t root beer available in their fountain drinks, but if you look hard enough, one of the little buttons has root beer.
PRICE: About $ 6 for a combo meal. $ 4 for the burger alone.
RECOMMENDED: I had the new Jim Beam’s Bourbon. It was pretty good. Had bacon, fried onions bits, BBQ sauce, and more. My wife had the Bacon Guacamole Six Dollar Burger. Also pretty tasty. I also recommend their Spicy Chicken sandwiches; cheaper and very tasty.

The staff have always been more than just cheerful. They are very efficient. Our orders are always customized. 99.3% of the time they are right. If not, it’s corrected immediately. Clean. Friendly atmosphere. Great prices. Huge portions. Free pop refills.