P F Chang’s China Bistro

Loved the food! Ordered Garlic Noodles, Lo Mein Combo, Chang’s spicy chicken, Dynamite shrimp, Chicken Satay and handmade dumplings in a group of three. Everything was delicious, definitely try dynamite shrimp!

Horrible service! I’ve tried to eat dinner here twice and I will never again. After waiting over an hour for my meal each time PF Changes has wasted enough of my time. There are many other restraints at the spectrum with better food and service.

Beware! Don’t go to this PF Changs. We called while on our way to the restaurant with a party of 9, the girl who answered the phone sounded dazed and confused. She «wasn’t sure if there was a wait» and said we can’t reserve a table unless we wait two hours. We asked if we could come in now and she said «well um we just sat a couple parties, so you can’t be seated until they leave, which will probably be about 2 hours.» Who says that? Does your boss know you just lost a $ 400 client? The front receptionist is the face of your whole business. And this girl did Changs no justice.
Thank God we ended up calling PF Chang’s Mission Viejo, and Jeff Parker said even though they were busy they would put the tables together on the indoor patio to make it work. It was a birthday and we had people in route to go eat. Thank you mission viejo for picking up the slack!!!

Gluten free baby!!!
I had PF Chang’s for the first time, 3 weeks ago. Tried the gluten-​free fried rice with chicken (I’ve never had fried rice in my life — never been a fan of Asian cuisine, but decided to try it). It was to die for.
I came here last week with a friend and he told me to try the garlic spinach. I now order this regularly.
PF Chang’s has become a part of my diet now, and I don’t think that will change in the foreseeable future.

Sat down…10 min later, no one has came by to take drink orders… Yet the loud group of servers sitting behind us were served food and all gathered around sharing a plate of food like animals.12 min later we flagged down someone to find our waitress… meanwhile a server sitting in booth behind us keeps asking every server that walks by if they have change (loud and obnoxious) finally our waitress come to our table, doesn’t greet us or apologize for her lack of service, just asks if we are ready to order? So we ordered our drinks and a appetizer and dinner. She brings out my dinner before our appetizer? What the heck? (not to mention I said to her min before lettuce wraps is a appetizer) We had enough by this time walked to front and asked for manager and walked out! Will not be going back… Walked over to yard house and got our drink order in 30 sec within sitting down., and they know when to serve your appetizers too! Score!!!
In response to Unilocal user Russell…
Russell wasn’t sitting anywhere near us. As he claims… He was sitting chatting to host at front of restaurant… We were not rude to anyone, even with the poor service. We just wanted to leave and if he actually had his facts straight he would have heard me tell the manager that. Seems to me Russell just might be a immature employee. Russell for some odd reason thinks my bra size and my income
and material things have something to do with the poor service? Hummm… Russell get your facts straight, and grow up, Unilocal is for people to post experience at the business. Your review was pretty ridiculous and hilarious and filled with BS that didn’t happen. Also read the other review on this restaurant we weren’t the only ones that had a bad experience, just a few hours before there was another unhappy customer…
My review was based on my experience, just as the other Unilocalers.

Where do I even begin? Let’s just make this short and sweet:
— After being seated for 15 min, I had to ask someone to take our order.
— Took 10 min to receive 2 iced teas.
— Allows staff to eat in general seating area while on their breaks, and doesn’t have a problem with other servers stopping by the table to either ask them for change or a bite of their food! (So unprofessional)
— After our server got our appetizer order wrong…(It was only one item) we had it sent back only to be surprised with the fact that it was wrong… AGAIN
— Got up and left without taking a bite of anything and one sip of my tea.
So disappointed by the service of this establishment. I will never be back to this location.
Ahh, Russell, you must be the overt homosexual male who was sitting in a chair at the front hostess’ desk with nothing better to do with your life than sit in a restaurant and gossip with the hostess for over a half hour.
When you want to critique a Unilocalers review, make sure you do it accurately and factual. I’m sure your years of drama class in high school helped with your fabricated memory of what happened.
Let’s get a couple things straight. First off, you weren’t sitting anywhere near us. You were at the front of the restaurant the entire length of our stay. I saw you the second I walked in. I mean, who wouldn’t have noticed your thrift store pea coat and Ellen Degeneres hair do.
Secondly, every account I relayed to YOUR manager was true and correct. Your false representation of my interaction and complaints with the manager are hilarious. As a consumer venturing out to a restaurant, you would at least expect someone to come by your table and take a drink order within the first 10 – 15 min. Then after our waitress got the appetizer order wrong TWICE, and seemed bothered by it, I had enough.
Lastly, I never requested a gift card. I mean, you were sitting right there, YOU SHOULD KNOW. It’s kind of funny hearing YOUR biased account of what happened. You were probably just like those servers working that night, with zero class or professionalism. The other thing I find quite hilarious is your use of «cowardly». Cowardly in my opinion is sitting behind a unsatisfied customer as they lodge a complaint, not say a word, then COWARDLY write a Unilocal review. That is cowardly.
So the next time you want to dedicate a message to someone, make sure you have ur facts straight. Speaking of straight, get rid of the backstreet boy get up. Nobody can take you seriously looking like that. Oh and by the way, the purse is real. :) The only thing that’s fake is your review and your over inflated lips.
Have a great day, Russell!!-

Decided to come here after seeing a movie, we were all too indecisive to choose anything, so my dad made the executive decision. Three employees standing at the hostess desk, and not a single one looked up, acknowledged us, or said «welcome». You should be greeted within seconds of entering any place; It is simple etiquette. My dad actually said something to them and they looked at him like a bunch of deer in headlights.
I put my feelings about that aside, and read my book of a menu. I wanted something light so i stuck with the appetizers section. I opted for chicken lettuce wraps, and a cup of hot and sour soup.
The hot and sour soup came out first, and was pretty tasty. Lately I have been having cravings for hot and sour soup, something I have not eaten in probably 15 years. Of the 3 places I have eaten it lately, this was the best tasting.
The lettuce wraps came out with everyone else’s food. One HUGE bummer is that they do not make the sauce for you anymore. I don’t know when they stopped doing that, as I have not been here in quite some time. It is now just a generic sauce. No spice, no kick. I liked being able to make it spicy, or more vinegary.
We also didn’t have the same server our entire meal. I didn’t know who was our actually server. A different person took our drink orders, from our food orders, and someone else brought us our food. Strange.
No idea what this meal cost, since my dad picked up the tab. My guess would be that it was not worth the price.

My nice friend & I came up to the bar to sit down and have a snack before the movie. The female bartender immediately said «Those seats are taken” – then laughed and said she was kidding. Very impolite. Later, a kinder male bartender took care of us. We had food too, kind of mediocre – chicken lettuce wraps not good. Hair in the food. The fried green beans were pretty good.
After a couple left who had been eating, a guy next to me wedged in (it wasn’t crowded) to have a beer withhis friend. He was pushing me (as I was eating) which is weird because it’s 5:30 and not that crowded – there were other spots to sit/​stand. When I turned around to look at him, he just shrugged and put his elbow out. I might expect that at a dive bar late night, but not at a family restaurant.
The male/​female bathrooms are so close guys run into you in the way out. One guy was still zipping up his pants. Not very appetizing.

Definitely a three star only experience. Food was luke warm, service at the front took forever… when there were tons of seats. The server was good and helpful. Overall the flavor is totally different than all of the other PF CHANG locations-​kind of a flat flavor. Beer was slightly bitter. Beautiful atmosphere, but the management is seriously lacking here.

Made a reservation and didn’t get great service. They took forever with taking our order and getting our drink from the bar. Then our plates were pilled up and we continued to wait until I asked the manager at the hostess station to have someone remove them. Then we had to wait forever again. She is nice but nothing about this experience was prompt. We never got one of our rolls and then she acted like she did us a favor by taking it off the bill. The server was nice but we would have enjoyed good service as well.

Very dirty restaurant… Floors were dirty and the bathroom was worse. No toilet paper. Food was average at best, very disappointed. The service was plain

The price is not worth the experience.
The staff here is friendly, the location great, the atmosphere very laid back but the actual food is forgetful. The portions are small and everything is over priced.
I’m just not a fan of this place. I don’t mind paying extra if the food wow-​ess me, but it just doesn’t. I’ve gone here 3 different times and each time I leave disappointed, hungry, and broke.
If you’re at the Spectrum and come across this place skip it. If you want Chinese food worth your money go to pick up stix.

The service is so sucks. We waited for 40 mins,
The entire time EMPTY TABLES.
Makes no sense ! Why wait when plenty of availability?

What happened to this place? I will make this short & sweet… the food was TERRIBLE! I used to come here all the time and the food was always fresh and wonderful. Whoever is managing this place is going to make it go out of business. I should’ve known better since there was no wait to be seated on a Thursday evening. The food was so terrible I’m afraid it may give me food poisoning. The only thing that was decent was the hot and sour soup. Do yourself a favor and do not dine at this location. Sorry for the harsh review PF Chang’s Irvine Spectrum, but you earned it.

NEVER COMING BACK!
Just left pf chang’s and I’ve been complaining since I was seated.
We contemplated leaving after we were seated because although they sent the text message saying our seats were ready they attempted to sit us at the bar (if I wanted to sit there I would have walked in and sat myself instead of waiting for them to tell me a seat was ready. After that the hostess walked us back to the entrance TWICE after the seats she was planning on giving us were no longer available.
After finally being seated we ordered the first round of drinks and an appetizer. I will admit these were out promptly. The problem was that my Long Island didn’t look or taste like a Long Island.
After the waiter took our order & we asked for a second round of drinks (which took forever) I received my food without my rice. We didn’t see the waiter until about 30 mins later when our second round of drinks came. This is when I asked for my rice TWO MORE TIMES after I ordered it (which I still hadn’t gotten). & we hadn’t touched my food until I got my rice. By this time my food was cold. Finally got my rice and was glad to eat. Sure the food was good, but definitely not worth the hassle we had been put through. The food was the only reason I rated 2 stars instead of one. Oh another thing I need to say is that the prices on the menu were in fact different from the prices that we were charged on the bill…
One last thing. We were seated in the patio area. An older couple sat next to us and a waitress took their drink order and brought them drinks. About 10 minutes later a manager or someone comes up to them and tells them that they can’t sit there & they have a 40 minute wait. She told them they could sit by a fire pit or at the bar or high tables AFTER THEY HAD ALREAY BEEN SERVED. They moved as she requested & then they left after their wine instead of ordering food as they intended. I couldn’t tell what was worse. Treating people like that in a service industry OR after they leave not seating anyone there for about 30 minutes. Well it seems like they lost more than one patron that night.
Need I continue? Nope. This is why we’ll NEVER COME AGAIN

Kung Pao shrimp was tasty with quinoa –generous portion on Shrimp but I would like it if there was more celery and not sliced thin
Kids chicken Lo Mein was perfect price/​portion

I don’t know where to start. We had dinner here after a long time and let me tell you this the quality has gone down big time. Our server was awesome and he was working super hard, probably being over worked by the company. Quality of the food was disappointing, I wish I would of went to McDonald’s instead.
Their bathroom was more dirty than a fast food restaurant … Pee all over the floor
We ordered Moscow mule and it came in a glass rather than a copper mug and you go figure. …
Worst Calamari I have EVER had in my life
I was so excited about the chocolate cake, however after trying the drinks, appetizers and the food I decided to pass on that
We used to go to the PFCC in the fashion island, but we are so disgusted by the food that I don’t think we will ever go to any of the branches anymore.

Going to make this review short since it is a well-​known chain.
PF Changs is this strange Asian amalgamation of Chinese, Japanese, Vietnamese, and Thai inspired dishes. I think of them as an upper level Panda Express. They earned 3 stars from me because they were able to deliver solid service and decent atmosphere to go along with my fake Asian food.
The food is what one would expect. Some sort of protein mixed with a cornstarch-​thickened sauce, some veggies, and maybe chilies. For some reason, I really enjoyed their Sichuan asparagus as it had this nice blend of chilies and garlic.
Avoid the hot at sour soup. It was much too salty and I will never order this again.
I did enjoy the friendly and efficient service. Furthermore, while their tap selection only consisted of maybe 5 or 6 beers, they did try to include local craft beer. So props for that.

Came here for HH and was surprised to see the menu had changed again since the last time I dined at PF Chang’s. Well, I guess I shouldn’t have been really since that was two plus years ago!
The old staples are still on the menu so my husband and I ordered something old and something new… jicama chicken tacos, salt & pepper calamari, garlic noodles, and crispy honey chicken.
Honestly, it was all pretty forgettable. The meal wasn’t «bad» but it was easily comparable to Pick Up Stix or Panda Express. I remember when PF Chang’s used to be GOOD and I actually enjoyed the food. At least the HH offers some decent priced apps and drinks. With so many options at the Spectrum, I likely won’t come back unless I had to.

So once again Omnomnom is going to be my description of the food.
My friend and I stopped here before a movie at the theater directly across the walk way from here.
We showed up around 6pm on a Thursday which is happy hour at this, and other locations.
My friend is a vegatarian and ordered the tofu veggie wraps which taste great and are served with a quarter head of lettuce to make your own wraps. We have had this all before and its a pretty good Item.
I ordered the chicken summer rolls which have chicken, cabbage and a few other ingredients wrapped in a see-​thru rice paper and served with a peanut sauce. I would rate this particular item as average since Lee’s sandwiches makes a spring roll that I think tastes a little better.
My friend and I ordered an item to share which was the seasoned edamame beans. they are served grilled with salt, pepper, orange peel and many other spices. They are pretty salty, but the salt is what brings out the flavor. I’m a fan of this dish.
I ordered one of the spiked lemonades and for only $ 3 each for happy hour you cant go wrong with this drink. My friend and I both had one. My friend also ordered a Mojito which looked perfect and tasted great on a warm summer evening. I also had the special beer of the night which was some kind of IPA, it was good and had quite a kick. I think it would only take a couple of these to make me feel really good: P. With the 3 appetizers, 4 drinks and tax the whole bill was only $ 30. Considering the value, the crowd, and service this is a great value.