Alpine Licensing

Only one person being assisted and I am the ONLY person in Line today with 3 agents doing NOTHING. Had to wait 15 mins for ‘the person’ to get the completely WRONG information!!!
What is the skill set, basic knowledge of licensing documentation and awareness of the products you sell needed to get this job? Agents have bad attitudes and this was a complete waste of time!

First time going to this place. One of the few places open on a Saturday, albeit only the last and first Saturday of the month. Anyways, I renewed my tabs online and selected this office for pick-​up. I came in at around noon on a Saturday, walked in and out in less than 5 mins. The dude working counter #5 was helpful (which was the counter you went to if you renewed online). I’d recommend going to his place if you’re just picking up tabs that you already paid for online.

Like many people mentioned no lines, I thought, «great this will be quick.» I was wrong. there were three people behind the desk. One woman was helping someone, another doing nothing, the last woman was folding paper… That was frustrating but not even close to what I experienced at the counter. I was helped by Deanette? Long white-​ish blonde hair, wearing a professional Duck Dynasty t– shirt with the huge word REDNECK on it. Deanette provided the WORST/​SLOWEST service (i’ll avoid using the phrase «customer service» due to her total lack of knowledge of the phrase) I have ever experienced. Avoid this Duck Dynasty loving woman at all costs, better yet avoid this joke of a place all together.
Special shoutout to Deanette for being the rudest woman I have ever encountered. That’s impressive. This woman needs some positivity in her life.

I used to love this place and they changed the nice lady that used to be in the first windows. When I came in, there was no one and the old woman (white hair, long, hair) was laughing loud and chit chatting with the other lady in her booth. There was not a hello, nothing, she just asked my driver’s license in a rude way. Dear Lord… I understand that what they make is not a lot, but please this is your job, and you should have basic customer service skills. I feel that the teenagers that work in the McDonalds’ drive tru window down the road treat me better.
I hope they update their staff to nicer ones. Bleh.

It’s such a scam. They value cars at unrealistically high prices. Give me cash for the inflated values and I will buy them all day along and start selling cars for a living but that’s not a reality.
I agree this place is crap. Have them try and sell a used car for their inflated tax values they would never sell and collect dust and become dust. Stay away. This place is so annoying. SMH. Other places are far less of a hassle and just get you what you need efficiently and politely.

The most unwelcoming dol dept i’ve ever been so far. I bought a toyota camry 2006 with more than 100k miles from my friend on it, and this car has been broken the breaks and the tires, so i showed the old woman who sat in the number 3 window that i bought it for 5000 $ which is a fair deal. She ended up tell me that: we follow on Edmund, your car’s valued $ 9000. It’s such a joke, she didn’t even listen to me when I try to explain to her that, i have to change the break, and the oil pan and the car get oil leak as well, who the hell is going to buy a trash car for $ 9000. ?
I bring to another licensing dept, so it takes me just 5 minutes to transfer.
Stay away from this place by many changes.

These guys are the best in the business! I’ve experienced extremely poor service at different DOLs in the area but these guys are the real deal. They took their time with me and went far and beyond what is expected when walking into a DOL. ESPN on the tvs is a plus as well. 5 STARS.

Line is long and the middle-​aged woman that assisted us was fairly impatient with us and other customers. To add insult to injury there is a hefty additional fee for going here instead of the government office downtown, which is only open during the week.

I was there to inquire about a temporary registration to have for a few days while we get the emmissions test done. Lady (who was NOT at all friendly) told me the state of WA only offers temporary registrations good for one day. I mentioned to her that other states will offer a 10 day temporary registration. She quickly responded, «Well, you’re in the state of WA, not OTHER states!».
Well thanks! RUDE and unnecessary! I’ll be sure and refuse «service» from Miss Grumpy Pants next time.

Awesome hidden place to go to renew your tabs! I normally go to the Kirkland one but on a Friday afternoon at 2:15 can’t beat it no lines

I came on a weekday morning so I may be lucky, but… This was the first time I went to a DMV and it was absolutely painless.
No line. No waiting. No hassles. No rudeness. No screaming children.
The prices were steep, but that is not their fault. It is what it is. I’m just glad I didn’t have to suffer or lose my sanity.

Extremely, extremely inappropriate behavior by a woman staffer. She was threatening, intimidating and scared me so bad I started crying. I was there to pick up handicap placard. I will never go there again. Its a horrible place.

It’s a business that is contracted with the State of Washington to issue license plates, tabs, etc. Normally they are pretty quick and nice, sometimes they are busy, in a hurry and not too talkative which you can’t really blame them for. They are quite convenient when you need something done ASAP.

Best place I’ve ever been to. The lines are never too long. And they are always speedy and efficient when helping out their customers. Highly recommend doing title transfers, tabs or anything to do with you cars or boats! A lady named Debbie, I think was her name, helped me… She was cool.

The staff at this office are terrible. While waiting I witnessed their representatives openly admonshing customers who are late paying tabs. Literally saying, «shame on you.» That was my 1^st visit. I went to get temporary tabs until my vehicle could pass emissions. My second visit, I was the recipient of the worst customer service. I approached the teller window with a smile and began setting my paperwork out in an organized fashion and the woman said in irritated tone, «what do you want?» When i explained that i had more than one vehicle to get tabs for and needed help transfering a title she immediately snatched the title and went to her supervisor, who I saw in the previous visit and who told me exactly what I needed. She came back and in her same irritated tone told me I would have to provide an additional note that was not previously asked for since the last visit 2 weeks ago. They have terrible customer service. Not a friendly or helpful environment. A complete waste of your time and they have no conscience about how much time and effort of yours that they waste. refuse to give them any business.

Temporary tags moved here from California and had to wait for title from lienholder. Staff told me and wrote on my paper to wait and then call to check if the title came in.
Well I waited and it did not come in… so I call and first man was sort of helpful. Called back however because I was not quite confident that they had given me the correct information. Got a woman who was kind enough to look multiple places for the title. Still no title.
She then went on to tell me that I have to harass my lienholder to get the title and not wait. However her staff wrote on the paper to wait 30 days, I’ll take a shot of that to show you. Anyway here we are and no title. URGHHHH. No thank you. l

Not bad if you’re friendly, they are friendly back. Imagine working with morons all day long, would you be happy too?

I came here to pick up tabs with my friend. The service was pretty fast. You pick a number and then wait for your term. My friend was also interested in getting her Discovery pass here but you have to wait ten days to get it mailed to you if you get it here. However, getting it here is still better than getting it at the SportsMart which charges $ 35 for the pass.

One of the very few DOL on the eastside that’s open on weekends. Beggars can’t be choosers so I find myself here on a Saturday. Fortunately unlike the DOL in Bel-​Red, this one is clean and very efficient. The guy who helped me was really knowledgeable and friendly. I had to get a new title for my Duc and I was in and out in less than 10 minutes. There were also a couple of TVs up so I could watch the Huskies game while the computer was doing it thing.
Of course the downside of going to any of the private DOL shops is having to pay the extra fee. But like I said… beggars can’t be choosers … on a Saturday… on the Eastside.

Never occured to me to review this place… I’ve been there maybe five or six times — once I had to wait for three minutes… Pretty fantastic. No lines, friendly people, and everyone knew what paperwork I needed and how to get it so transferring car titles and all that jazz was fairly easy. Avoid lines! Go to Alpine!
Sorry that last bit was lame.