Come here if you like shoddy work that doesn’t last and the bare minimum of accountability. It seems strange that with so many glowing reviews I should have such a bad experience. I had some sandals go kaputz on me. The sole detached from the wedge heel. I brought them in, and the owner(Andre?) was confident he could fix them up in an hour. TIme-wise, that’s fantastic. I came back to pick them up, and it all seemed great. …Then later that day I was walking around and felt something poking me in the foot. It was a nail! Whatever nails he had used started coming up out of the shoe. And yes, it jabbed me in the foot. Luckily, I’m up to date with my tetanus shot. I pulled the one nail out, probably a little too easily, and I carried on. Within 5 minutes of more walking, there was another nail. That was it for the day. Two nights later I wore the sandals and, no kidding, FIVEMORENAILS came out. I took them back to Andre, not very pleased. With the necessary removal of the nails, also came the sole off of the wedge again. I left the shoe with Andre. My friend picked it up for me later that afternoon and it had this tacky dark yellow glue all over the edge and bottom of the sole where it meets the wedge. Really? You couldn’t learn to glue more neatly? These aren’t exactly Payless shoes. The good news is that the glue is actually holding. The bad news is that I feel they have ruined the aesthetic of my shoe. It also took 4 trips to the shoe repair place(there and back, there and back), and it took a really frustrating night with nails coming up and stabbing me in the sole of the foot. It was like trying to walk on lego pieces. So, in short, this place totally ruined my shoes. Andre didn’t seem to really care. Who puts nails into cork expecting it to hold? And then tries to make up for it by just glopping a load of glue onto the shoe? TERRIBLE
Sofie W.
Évaluation du lieu : 5 Fall City, WA
I have had two pair of riding boots repaired and both time the work was exquisite.
Jermaine R.
Évaluation du lieu : 4 Issaquah, WA
I have had several heels repaired, as well as half soles. Price is slightly less than I’ve paid elsewhere. The workmanship is good. He once used a medium red polish on my dark red shoes, so they looked slightly pink until I got some darker polish on them, but not a deal breaker by any stretch of the imagination. I later found out that those shoes were made of ‘corrected’ leather, and that can be a pain to color. I have been taking shoes there since about 2011 with no problems. Cash or check only.
Kevin C.
Évaluation du lieu : 1 Sammamish, WA
I have taken several pair of shoes to this location, and the first few times it was pretty good. About a year ago I dropped off a pair of shoes, and went back two weeks later and they couldn’t find them, even stating that I must be confused(I haven’t taken shoes anywhere else in the seven years I have lived in the area — I try to shop local). I wasn’t happy, and didn’t go there again until a few weeks ago. This time I dropped off shoes and went back a week later and they couldn’t find them AGAIN!!! I leaned over the counter and saw them and pointed them out — the guy just grinned and said they would be ready soon. They were to be ready on a Friday and I came in the next Monday, he couldn’t find them AGAIN!!! I saw them still sitting in the same spot and pointed them out(again!). I reminded him of the first pair, and of coming in the week before and having to find them myself. He apologized, but I have had enough. I took my shoes — still not repaired, and left. I paid for them in advance, but just wanted to get out of there without blowing my top — so he made money and didn’t do the work. I feel ripped off, and now have to find an honest shoe repair place in the area. I still want to support local businesses, but this one is off my list.
Stacy S.
Évaluation du lieu : 5 Issaquah, WA
speedy yet quality work at a good price!
Sarah R.
Évaluation du lieu : 5 North Bend, WA
Andre’s has repaired several pairs of shoes for me, replaced the heel tips on a pair of heels and the elastic on a pair of strappy sandals. One time he even hammered in a loose heel tip for me on the spot at no charge. The workmanship is always very high quality and the turnaround time is very quick. As mentioned below, Andre’s doesn’t accept credit cards, no biggie, I just remember to bring my checkbook when picking up my shoes.
Kayce H.
Évaluation du lieu : 4 Issaquah, WA
Andre is great. I have had toes and heel tips replaced, resoled shoes and now a zipper replaced in one of my riding boots. To respond to reviewer«Susan», someone is not a crook because they only accept cash or checks. Credit card companies charge a lot of money to merchants for using CC’s, so if your business is small and most of your invoices are low cost it would not make sense to use a CC service, too expensive. I have never been overcharged by him, in fact, I think the opposite, it always seems to be less than I expect! Definitely give this guy a try on any shoe you want to save!
Susan P.
Évaluation du lieu : 1 Sammamish, WA
Don’t bother, the guy is a crook. Why would an honest business owner only take cash or checks? Think about it… And he has the nerve to overcharge.