Mud Bay

James and Marissa at Issaquah Mud Bay are extremely knowledgeable, helpful and friendly. We take our cat there regularly to buy her food, treats, toys and gifts for friends pets. Our cat absolutely loves exploring the store and visiting with James and Marissa. We definitely recommend this place to any pet owner looking for the best quality supplies and customer service. Issaquah Mud Bay is very welcoming as opposed to the typical sterile corporate pet store environment.

All of the Mud Bay stores are great, as they provide the best quality food and items for your furry babies! At this Issaquah location, as soon as you walk in, you are instantly greeted by someone, willing to help you find specific items or answer questions about products sold. The store is always clean, and never busy. There is also plenty of parking in the shopping center lot, which is especially nice if you have to do errands around the area.

Came in having recently moved back to Washington from California, needed a few items. Store was so large I didn’t see what I needed and before I could even look around to ask for help, a nice lady came and asked I needed anything.
Got everything I needed and they even offered to help me out. Nice all around.

I came to this store about one week after it opened with a specific need. Our chihuahua dachshund mix was eating carpet and fluff from chew toys and getting sick, and also barking in his crate when I left. The staff recommended two different Kong toys that have no stuffing; one for playing and chewing (a rope attached to a rubber bone) and the other a small red tube like thing that can hold a treat (our dog loves trying to get the treat out). He has stopped eating the carpet and is no longer swallowing toy fluff so he doesn’t get sick anymore and also when I leave I put a treat inside the treat toy in his crate and that occupies him when I leave so he doesn’t bark. They know their products and what works. I have also gotten things that didn’t work and they took it back for a refund or exchange, no questions asked and I felt comfortable doing that. I pretty much get everything I need for the dog at this store now and highly recommend it for anyone who needs advice to solve pet problems and wants to have a healthy, happy, active pet!

We stopped by on a weeknight to pick up a new collar for my dog. The store is brand new, bright, and staffed with helpful workers. While they may not have many sales like other pet stores, the prices seem fair. We left with a collar, a coupon for the next trip, and a hand-​written note to thank us for shopping at their new store. This definitely beats shopping at the national chain stores.

Beautiful store! This is one of the largest Mud Bay stores I’ve seen. And what a great staff! They are fun and smart and make things easy for their customers. I love shopping at Mud Bay stores and I am thrilled to have this store nearby. Plenty of parking and so many choices of food, toys, and supplies for all kinds of pets.