Americas Best Value Inn & Suites – Jackson Coliseum

Went in when
redid my reservation for this place because I needed a pet-​friendly hotel. Over the phone, the
person quoted a $ 5 per night, per pet fee– no big deal. When I arrived, the woman on the other side of the counter said it was $ 10. Still this was not a big deal, I simply mentioned to her that the website told me it was $ 5. What happened next is unlike any other human interaction I have had. She told me to fill out a simple information form and went to the back to get her husband. Like I said not a big deal, $ 10 or $ 5…I’m sure the website hasn’t updated any changes that the hotel has made, etc. They spoke to each other in their native tongue (I’m assuming) and once I began to recognize their tone getting angry about the «up charge», I told them to forget the whole thing and that I would go ahead and call
to cancel the reservation… since it seemed like a big deal.
She agreed that that would be okay, but as I folded up the information sheet I had filled out– her and her husband ORDERED me to turn over the form immediately. Since I had already written my name and address, I calmly said I’ll just throw it away outside given that I had put sensitive information on the form already. To them this was not happening, so the man quickly ran FROM BEHIND THE COUNTER and AGGRESSIVELY RIPPED the form out of my hand! Tore it!
I was so confused, what did I do to warrant such a reaction. She told me to fill out the form once I walked in, then I cancelled the reservation due to the «$ 5 misunderstanding», but when I decided to leave and walk away and to dispose of the partially filled out form on my own– the situation grew physical! The woman threatened to call the cops, but I quickly recanted that her husband was the one who came from around the corner and became physical, not me. Weirdest interaction I’ve ever had in my life with two other people. Hashtag always have the camera on your phone ready to go, especially in this place.