This is supposed to be a kid friendly place, I guess someone forgot to tell the employees that. Maybe no one in the interview process informed them that they would be working around children, because the employees right down to the manger had very bad attitudes. I was warned about this place and how it has gone downhill by a local mommy blogger. My family just so happen to go because we went to a birthday party. The staff was annoyed that the party was unscheduled, and that they really didn’t want a group of kids there. Still not understanding how that works, it wasn’t like we needed your help with food orders or keeping the kids entertained. We just wanted to come, order pizza and drinks and play games. The games on the other hand, it took me 30 minutes to track down an employee to inform him that the game wasn’t working properly and you could still see where the token was jammed. I saw several employees on the floor but they kept informing me that it wasn’t there job but so and so job. The manger had an attitude when you presented him with coupons from mail in circulars or the ones you printed from online. I remember Chuck e cheese as being a fun place to attend when I was a child and would like to have passed those memories on to my child. Unfortunately we will not be doing that. Other activities have showed up in the Jackson metro area where the staff is helpful, and not rude like those at Chuck E Cheese, I feel as a mother that our family outings will be better spent at places like Party safari. Not with a bunch of rude employees who show no professionalism.
Matthew H.
Évaluation du lieu : 3 Menlo Park, CA
This was my maiden voyage to Mr. Cheese’s chain of establishments. I can’t say that I was wowed, but my kids had fun. And that is the point right? The staff was mostly helpful. The food was uninspired, geared for the kiddos. This location had a few broken rides, but plenty was working for the children.