The knives are as beautiful and sharp as advertised, but with New West it’s the service that has me hooked. I ordered a Fusionwood 9 as a wedding gift for a friend a couple weeks after they announced the knife. My friend loves all shades of pink, but wants a kitchen more yellow than the sun, and so I went with the Sunburst — a perfect gift for her. Unfortunately, just about every New West fan wanted a piece of the Fusionwood 9 action, so the knife got back-ordered, and I was without a gift a mere two weeks away from the wedding. Desperate, I shot an email to the owner, Corey Mulligan, asking if he could switch the order to a Sunburst Chopper instead. Got an email that very same day telling me that the knife shipped, and a couple days later the knife arrived in the mail. Such prompt customer service shows their dedication not only to the product, but also to the people who buy their products. I must admit that I could not resist taking my friend’s knife for a quick test drive before wrapping it, and I can confidently say that right out of the box, it beats the pants off my Wusthof Le Cordon Bleu, and it was certainly more beautiful. I definitely can’t wait to own a set of my own in the future.
Zia M.
Évaluation du lieu : 5 San Carlos, CA
I have been buying their Fusionwood knives for years and I LOVETHEM. They are gorgeous and beautifully hand crafted. I originally discovered them at an art fair and have since purchased them for myself, friends and family. I love giving them as gifts. They are made from high-carbon stainless steel and look like a piece of art. I have my original set(paring knife and chopper) from about 5 years ago that I continue to use, and the handles are still as bright and beautiful as ever. Not sure what retailers carry them. I mainly purchase online although I did find them once in a shop in Sonoma.