Had phone fixed in June for a cracked screen. Was impressed by how friendly they were and how they emphasized their warranty and guarantee. Now, the screen is separating from the phone and I can barely use it. It’s only been three months. Took it back to the same stand with my receipt and they refused to honor it. First they gave me some BS excuse that, Cellairis in June was owned by a different parent and so they couldn’t honor my repair. Then when I showed the receipt(which HAS no warranty policy written on it) they refused to honor it and wouldn’t fix my phone. Eff them, don’t go there. Spend the extra money to use your insurance or warranty.
Patty G.
Évaluation du lieu : 1 Jersey City, NJ
I came by last week to get my iPhone 5S screen fixed and was BEYOND disappointed with the service… well, more like lack of service. A few days before my sister came by to get a quote for me, so when I showed up I was told $ 25 more than I was originally told. Ridiculous! My sister had to come down from her job to talk to them and remind them what they originally had said. So I leave my phone and was told«30 minutes» — great, no problem it was 5:30 so I figured I’ll just walk around to kill some time. I came by at 6:15 and the guy who was supposed to be working on my phone goes, «Ohh yeah, I’m not done can you give me 20 mins» umm WHAT?! Soo, you really mean that you needed an hour. I come back 25 minutes later and he sees me walking up and had the audacity to grab my phone that HESTILLHADNTSTARTEDWORKINGON and pretend like he was! I would have not been upset if I was told the truth, can’t work on it, need more time. Etc. To add to the bs service he attempted to give me my phone back with a piece missing!!! Are you kidding?! You lied and then tried to pull a fast one on me! Dude, you’re the worst! DONTGOHEREUNLESSYOUWANTTOBERIPPEDOFFANDLIEDTOO!
Zumrut C.
Évaluation du lieu : 5 West New York, NJ
These guys rock. They fixed my iPhone 5c screen and replaced ear speaker that I was having problem with. Screen repair took less than 30 minutes.