This is the worst hotel EVER. I made reservation and gave them a credit card to hold the room for my daughter. I informed the hotel clerk that she would be using a different cc on arrival. At 12:30 at night they refused her axcess because the credit card was different. They called my home to authorize use Which I gave. Not good enough, also gave them my linceses, they called the police on my kid, and the cops had to intervine. They do not know how to Handel people or able to think out of the box, let along speak or understand English. They were willing to let two 19 year old kids out on the street. What compassion, stay far away from this hotel.
Mary N.
Évaluation du lieu : 1 Perth Amboy, NJ
So I called today asking about my upcoming stay. I have booked this hotel with a family discount since my aunt works for the hotel. I did not know that this discount was only for the person who works for the hotel which is fine but the lady at the front desk was very rude and was screaming at me on the phone. I never raised my voice at her while explaining my situation. I am a customer and regardless of the situation I deserve respect.
Emily S.
Évaluation du lieu : 1 Baltimore, MD
We were greeted by notably rude management at check-in. The room had a musty smell and we all woke up with clogged sinuses every morning. We even discovered BUGS in the alarm clock! Not to mention, the mattresses were uncomfortable and one of them was busted on one side. It’s a real shame, because most of the employees I encountered were very pleasant, but overall the experience was poor and I would NOT recommend staying here!
Kevin b.
Évaluation du lieu : 5 Romney, WV
I highly recommend this hotel. The staff is helpful. The rooms are big. The location is convenient to so many things. The price was reasonable. I was pleasantly surprise. We did have a problem with the refrigerator cooling down and water draining from it, and the fan in the bathroom being very loud and smell like something was burning. We let them know as we were leaving
Chad l.
Évaluation du lieu : 5 Spotsylvania, VA
Great place! Super Clean, Staff is always really Friendly! I have stayed here about 20 times and will not stay anywhere else when I come up for work!