After enduring a nightmare with another Air Conditioning contractor in Maui, I was introduced to Eric Roberts, owner of Done-Right Air Conditioning. Eric and his team are true professionals and Eric’s communication with me, a mainland-based owner, has been consistently superb. I was told by the other A/C contractor, who had originally installed and serviced out A/C, that I needed to replace the whole system for $ 8,000+. Eric told me that I only had to replace the Air Handler, for less than half this cost. His firm is so successful that you may be put on a wait-list to become a customer. It’s worth the wait.
Donald F.
Évaluation du lieu : 1 Las Vegas, NV
Sold me an LG system and fails often. If Eric does not like you he will not service you. We had some problems with billing(not giving details) and once we got it straightened out, he decided he no longer wanted to support the product he sold. I wish all the other people I have discussed this with and have had«Done-Wrong» services. Finding a new service person here on Maui has not been easy. Most say they would not touch that system because of quality.
Eric m.
Évaluation du lieu : 1 Lahaina, HI
Dishonest business, arrogant owner, refused to correct their error which caused severe property damaged in my home. Done Right was hired to diagnosis & repair an on-going leaking problem. Not only did they not find & detect the problem, they did an $ 816 repair unnecessarily, then supposedly conducted 5 service calls over a 2 year period, of which they never provided any proof that they actually performed, while failing to find their own error, resulting in increasing leakage, which ultimately resulted in severe damage to my home. They then attempted to extort another $ 200 to perform the correct repair which they should have done from the very beginning! Absolutely one of the worst business I’ve ever done business with, definitely STAYAWAY!!!