Blazin Steaks

If I could leave zero stars I would. Needless to say after getting my nails done we went to the mall to grab some food. My friend at home wanted a plate to go, and I wanted a Philly cheese steak but apparently they had no cheese. We ordered a spicy garlic steak plate. With ranch and this was at about 530 6pm… we left and stopped at another place to grab food on the way home got home her salad was brown and her steak not spicey. She tried calling they lied to her and said we where there at 3pm when in fact I was there at 545pm. So we called them again and the employee was very rude telling us they wernt going to do anything for us, and the person who took the call just thought we ordered at 3pm, im sorry if you dont know for sure dont say they did. they thought we where being rude because we called 4 times when we only called twice. if I was anyone wanting good steak with a good quality salad I’d go to blazin steaks at windward city!

Earlier today my friends had went into this location to order food for our family. It was a to go order at about 5:30. One of my friends wanted the Philly cheesesteak but they were out of cheese so she decided to order my plate there which was a spicy garlic steak, rice and salad with ranch. When my friends got home around 6:15 and I got my plate I noticed that my salad was brown as if it was rotting and my steak was not spicy at all. Being unsatisfied I called the store and spoke with a very unprofessional employee. She not only argued with me about how my salad shouldn’t have been brown and rotting but also talked over me not letting me explain anything to her. She told me that her boss is a very strict boss and most likely wouldn’t let her give me a refund or fix me a new plate. She said she could take my name and number and the boss would call me back. About 20 minutes later I get a call (not from the boss but the same unprofessional employee) saying that she had talked to her boss and her boss wouldn’t let me get a refund or new plate like she had mentioned because my order was placed at 3pm and the heat from my plate made the salad brown. My friend who ordered the plate was upset because she was not in there at 3pm making the order. So she called the store and spoke with the same employee and asked why the employee had lied about what time the plate was made. The employee said she wasn’t sure when it was made and just had said a time and also mentioned that she advises us not to call back because we’ve called so many times when actually it was twice. My friend was calm and tried to tell her how unprofessional it is to lie about something and that we would like a refund and the employee hung up. Needless to say I’m still very unhappy about the results of this and will not be going back to this blazin steaks to eat.

There are two Blazin Steaks in Kaneohe and this one (located in the Windward Mall) is hands down the best. Food is always consistent. Best steak /​chicken plates on the Windward side! Great service to boot. Only drawback is they only accept cash (ATM located right next door but it comes with a slight service fee). Located downstairs in the food court.

The steak I ordered medium rare. It was cooked the way it should be… did not have to send it back.
I also had the cream of mushroom chicken. The chicken was pretty flavorful but the cream of mushroom soup was cold so it got redone… no problem. The cashier and cook were helpful and friendly.

What can I say… for the price you pay for the plates here… huge portions, tasty food, very reasonable prices. The breakfast plates are very cheap and they give a lot of food.

Worst service I have ever received took my receipt back because it said subtotal 8.50 tax amt .40 which was correct but the total was 9.40 they said they charged 50 cents for the garlic even though it doesn’t say that anywhere for the combo it says any steak. Then I got my plate and it wasn’t even garlic steak I took it back and the owner lady said why you complain nabbed the plate from me and told the cashier to give my money back.

This used to be one of my favs but for 12.50 the large fried noodle steak plate was too small. I have maybe a 6 oz piece… Used to be overflowing with steak when they first opened in windward city

Blazin Steaks in the Windward Mall food court is almost always busy and seems to be a popular choice for the carnivorous Mall crowd looking for a quick meal that is pretty compatible with most eat out often budgets.
The steaks are definitely not in the same class as Ruth Chris, Morton’s or even Outback but then again neither are the prices. The cuts of meat used in their product is probably from the cheaper cuts of beef which is lean with very little marbling and when not prepared properly this can produce a product that is a bit rubbery or very dry. But so far my experiences here have been mostly satisfactory (not great and not bad).
The staff has been friendly and efficient. The portions okay, relative to the pricing. Other items offered are chicken, fried noodles and a small breakfast menu.
So if you are looking for an affordable meal that’s «Ok» I recommend the steak plate with extra tossed salad and no rice.

This location was horrible… ok i understand im getting steak for pretty cheap price… well i got a lg steak plate and the breakfast combo they have… first i wanted over hard for my eggs came out sunny side up… then my portuguese sausage was old… it had the stale old oil taste… went back to get my money back and the girl that look like a dude told me i would have to leave my number and the manager would call me back for a refund… i dont think so… i stood there and told the dude girl i dont think so cause thats bs that i get served this crap and then i gotta wait for my refund… then she tells me to calm down. i was like im calm u havnt seen me pissed yet so give me my money back… so then she sees that im not gonna leave so she goes back and voids my transaction and started giving me my money back then she tells me u supposed to bring the wole plate back… i cut the top off the plate so my son can eat with ease but all the food was there… i look at her and say dont get stupid w me then shes like im just saying so i tell her charge me for the half plate but give me my damn money back and stop being stupid… i think its just sad when they try to act like they cant do a refund but if u r persistent then they can do refund no problem… bs…i will not be going back here the steak plate was all right but damn their service is just shit… boooo

It’s pretty blah. Ordered cream of mushroom chicken with brown rice and mac salad. Rice was fine, mac salad was fine… Chicken had the cream of mushroom sauce poured on top, and it was SO bland I had to salt it.
Would not recommend it, but it would suffice if you are hunger stricken.