The Bunker

Like a local version of Urban Outfitters but with a bit of an odd vibe. As I scoped the scene I spied a security guard with a side arm who was playing on his phone (he must be a ninja), employees on the floor minding their own business (unless customers were folding shirts), and all of them were bobbing their heads to LMFAO. Party Rock was in the house apparently. Good thing I was on a mission that didn’t require assistance which was getting t-​shirts!!!
There were lots to choose from: KC w/​heart, No Coast (love it), Royals, but the winner was one of Bunker’s own prints, the KCMO. I scoped the scene once more while at the register and security guard was still on his phone (probably on a crime solving app), «I’m in Miami !@$&!» was playing and the employees were still bobbing their heads. Anywho… I was happy that they were having a sale which was $ 5 off when spending $ 25. I felt that was a discount for having to listen to 3 LMFAO songs.
Tourist Tip: good place to get some KC tees when wandering Westport but don’t expect the super friendly and helpful service that you have probably experienced at other places in Kansas City.

I have mixed feelings about Bunker. While I like to be able to go there and try on Toms and Birkenstocks in person, I feel, like other reviewers, sometimes the people working are too cool for school. They can be really friendly some times, and others are too busy «stocking» to look up.
They have unique designs on KC stuff (some their own) and also a cute little kids section. I think it can be a good place to take out of town guests to share the un-​Plaza side of the city, too.
Overall, it’s a nice change of pace from the mall — just know that the service is very inconsistent.

Nice merchandise presentation, but poor customer service. Not welcoming or friendly. Was planning to make a significant holiday gift purchase, but not excited to spend money here. Maybe it’s an age thing.

AWFUL customer service. Just read the ton of other 1 star reviews if you need further detail.

I will never go back due to how rude and pretentious everyone working was, particularly the guy who rang me up. I’ve worked in retail, I like to think I’m fairly understanding but seriously… you have an attitude because??? Please spend your money somewhere that will actually appreciate your business!

rude associates who like to eat ice cream at the cash wrap while ignoring customers who need to be rang up.

Horrible service. I ordered sunglasses online needing them for a vacation in two weeks. I received a confirmation that stated I would receive the glasses through domestic mail in 4 – 6 days. After waiting for a week, I called the company to learn that they require 4 – 10 business days to order the sunglasses from another store, then mail them to me in 4 – 6 days. That’s up to 3 weeks waiting for the glasses. The man on the phone was rude and hung up on me. I will never do service with them again.

Oh my god. I wanted to buy all the things the minute I walked in the door. If you like custom or local clothing, they’ve got gobs of it. Some of their items are a bit expensive, but it’s the price you pay for not wearing a shirt from WalMart. If you’re in town and looking to pick up something KC-​branded, that isn’t too touristy, this is your spot.

My wife wanted to stop here after dinner at McCoy’s to get a new pair of Toms despite my insistence that it wasn’t worth the trouble. I half joked that the same guy who is always there but too cool to help anyone would be on duty and guess what… he was!
Even though they weren’t busy at all and had several employees around we didn’t get any offers of help after several minutes so we just left. While it’s a bummer that they didn’t want our business, on the bright side, it’s doubtful that I will be dragged here after dinner to shop for shoes again!

This place is staffed by self-​entitled rude hipsters who can’t take their head out of their ass long enough to give you the time of day. I will not be back.

It was a pretty short visit. I wanted a pair of Birkenstocks, so I went to the shoe department and waited for the clerk to finish up with 2 ladies who were also buying shoes. Apparently he knew them, because my wait turned into watching him drink a can of soda and talk about his drinking and debauchery from the night before. Once the ladies commited to the shoe purchase he looked at me and walked away. I waited a couple more minutes for him to come back, but he just walked aimlessly around the store sipping on his soda and lip syncing to the loud shitty music they pump into the sales floor. Does anyone really crank R&B arpeggios? That crap is like country music. It appeals to a select crowd. You either love it or hate it. There are out of work drummers out there who’d like to choke the hell out of recording artists who use a drum machine in the studio.
I left and got what I wanted at a store on The Plaza.

Good apparel and fashion shop with plenty of hip KCMO items.

The Bunker rocks for cool stuff! Converse, Womens & Mens clothing, kids stuff, kids shoes (super adorbs), little retro gadgets, plus custom KC merchandise and a TON MORE! Every time I’ve been here I’ve been treated superbly. Actually I need to go back soon since Spring weather is on it’s way (ok, ok so I’m crossing my fingers!) and I’m in desperate need of a fresh, new KC hat and shirt!
Please support local businesses and stop by The Bunker!

Always have a great experience at Bunker! The staff are awesome. This week I got a free coozie with a Ham’s beer while I shopped. They have large selection of shoes, clothing and KC gear. I would absolutely recommend this store :)

It pains me to write this. I love supporting local business, especially places like Bunker. I’ve always had good experiences here, until a few days ago. I came in with my boyfriend right as they were opening to pick up a last minute gift exchange gift. We were wondering around obviously not sure what to get, and not one of the 5 *extra* hip employees asked if we needed help. I get it — it’s really hard to be the most chill. Whatever, we found some socks that were great. But only AFTER asking about a few stocking hats. The questions must have been the worst and the hardest to answer, or maybe the employees are trained to seem annoyed by «Does this come in another color?»
Finally — to the SUPER hipster that wears an SF Giants world serious champion hat — get over your self. Learn how to take a joke, or don’t wear a stupid Giants hat in Kansas City. I don’t care that you’re from Southern California nor did I need your life story trying to make a joke about your hat. Thanks for making sure I didn’t ask for your help from there on.
Bunker management: your staff needs some serious lessons in customer service. Being a hipster doesn’t mean you should be an asshole to your customers.

If you want to over pay for stuff you can find at pacsun or urban outfitters this is the place for you! Dont let the 2 dollar signs fool you, unless you feel $ 100 for a pair of jeans and $ 90 flannel button up shirts are moderately priced. Don’t get me wrong, the items they have appear to be quality but no better than other stores to justify the steep pricetags. They do have neat psuedo chiefs and royals apparel that is priced as licensed sports apparel. There staff is also extremely rude. If you want to really give money to a truly local Kansas city store, go to Normal Human.

I ordered a $ 400 watch from them online as a birthday gift and was assured it would arrived within 1 – 3 days. It’s been a week and not only has it not arrived but it hasn’t even left Missouri. When I called to ask about what was going on I dealt with an incredibly rude and unhelpful guy who not only did nothing to help me but actually LAUGHED at the fact that I was upset that the gift hadn’t arrived. Absolutely the worst customer service I have experienced in my entire life. Don’t waste your money here when you can get the same products elsewhere (Amazon) and have them the next day. They clearly do not care about their customers or their reputation as a business. Wish I’d read the reviews on this joke of a website before I spent my money with them. AVOID AT ALL COSTS. THE WORST shopping experience ever.

I wish I oculd have spent more time in here. Looked right up my alley, lots of cool local stuff and KCMO/​Westport specific stuff which is really neat. I didn’t buy anything because it was packed on a weekend before the world series game but I definitely want to ocme back.

I recently placed an order online with the Bunker. I almost immediately received a notification that my order had been shipped, which usually just means that the label was created. Shortly after that I received an email from the manager, Drew Barr, saying they had just received items from my order and that they needed to be tagged before my order would ship out. Five days later, when there had been no update for my order, I emailed back to ask what the delay was. The new response was that one of my shirts had been delivered to them the night before and one would not be there until next week. Had I not been lied to initially, I would have been fine with the wait, but I don’t appreciate being told my items were there when they were not.

HORRIBLE CUSTOMER SERVICE!!! I ordered a pair of sunglasses online from them & called to check on shipping dates because I had not received anything & a guy told me that wasn’t their problem and to check with my post office. I asked to speak to a manager & they asked me why & just left me on hold. I called back and they answered the phone, «Look, we told you to check with your post office, we sent them.» I asked again to speak with a manager & the guy on the phone asked if I was on the rag! I honestly couldn’t believe what was happening. I kept calling back and they kept hanging up on me. I told them they lost my business & they guy said he didn’t care they had lots of customers.
I think the people that work here/​own it are the ones writing good reviews, not the customers!