Enterprise Rent-A-Car

Simply: Excellent service all time. Best choice in Katy/​Houston area… and best rates for sure!

I’ve used Enterprise since the 1990’s, They never let me down. AWESOME prices, the best personalities and very accommodating. I checked the «big» company it was 3x the price to drop off at another location!!! Check them out, just compare and price. You will be the winner.

I’ve used this Enterprise location quite a few times and have not had any of the dismal or infuriating concerns so far.
Each time I’ve rented from this location and Enterprise in general, I’ve been treated with attentiveness and respect. Have I had to wait for a vehicle to be readied? Yes. Was this frustrating? Yes, but aren’t we always huffy when made to wait with our busy schedules? I do have enough sensibility to realize this national rental chain is busy, and just like a popular restaurant, demand will outweigh supply on some days.
Every employee I remember interacting with has been professional, and I would expect so. Let’s keep in mind most Enterprise employees are college graduates.
I’ve rented from other places and they don’t place the same level of concern to resolve issues when something goes wrong. Enterprise has served me well for the last few years.
Charly

They don’t keep any vehicles on their location. We had to wait for the staff to go to another location to get our car. It wasn’t clean. Even though we booked 3 days ago they did not ensure that the vehicle was on ground. What a waste of time!

Located to the right of HEB. Friendly, knowledgeable staff. Hands down, the best customer service I’ve ever received at Enterprise.
They went out of their way to locate a suitable vehicle for me and even other locations that were closer to me. I ended up going with them because of their excellent customer service and they were worth the drive for me (I was coming from the SW Houston area.)