Kroger

I’ve had a few bad experiences at this store. It’s the young clerks there who act like 10 year old’s. A lot of them have smart mouths and act like no good punks but that’s not the main reason I’m going out of my way to post this review. I’ve never posted a review on anything before but feel a need to do so about this episode I had there. I’ve been shopping here for about 5 years since my mom moved close by and I’ve had to do most of the shopping for her for the last 2 years due to her age and strength. Recently she was diagnosed with cancer. She only has about 2 weeks to live. On Christmas Eve my day started off with extremely bad experiences revolving the hospice company we chose weeks ago to help with my mom’s needs. This was absolutely one of the worse days in my life. Towards the evening late I knew I needed to go to the grocery and pick up some comfort and food items for my mom. I called the store and there was a recorded message that indicated that they would be open Christmas Eve till 9 PM. When I arrived at the store at 8:45 the entrance on the south end was closed but I saw the north entrance had people all around it so I walked to that entrance. There was a woman standing at the entrance with a «bull-​horn» in her hand of all thing telling everyone that the store was closed and they weren’t letting anyone in. I told her that I had called and the store phone message said they were open till 9 PM but it didn’t matter to her. She wouldn’t let me or anyone else inside. I went down the street to Randall’s and they were closed already. I didn’t try to go anywhere else though because everything else was to far by then and I had to get back home. I was pretty upset by this as this was the icing on the cake for my Christmas Eve. It was the worst ever in my life. If hell freezes over and this was the only grocery store remaining open I would NEVER set foot in there again. They’re more worried about their employees getting off a few minutes earlier than living up to their obligations to their customers. I’m sure that now you’ll read some idiotic reply from them doing what everyone does these days, «give you an excuse for their actions rather than an apology when they’re wrong».