Pizza Hut

I wish I could do negative stars. I ordered at 10:25pm. Confirmation said it would be delivered at 11:15pm. Great. 11:30 rolls around and still no food. I call the store and ask when it will be delivered, lady said driver left at 11:05 so he should be here soon. Mind you, I live literally less than a minute away. Anyway, I tell the lady thank you, but before I even finish the words, she hangs up. Nice lady. 11:45 comes and still nothing. My husband then calls and talks to a gentleman who was really nice and apologetic. When my husband explains that the email said 11:15, the guy felt really bad but was not surprised. He then said he would contact the driver and see where he was at. Food was finally delivered at midnight.
Then the food. HORRIBLE. it was cold and the breadsticks were hard. The chicken on my pizza was dry and rubbery, if that’s even possible.
Horrible experience. Never again will I order from this location.

Twice in a row now I’ve had my order messed up. I ordered stuffed crust and neither of my orders had that so I had to go back. Second time they forgot my 2 liter AND the tomatoes I had on my pizza were burnt to the point that they were black as tar. I’ll be taking my business elsewhere. Somewhere that can actually get my order right THE FIRST TIME

Ordered and never ordering again. Pizza took an hr on a sunday night and it was cold. The worst pizza ever! Shouldve called papa johns dammit

I ordered online. The quoted delivery time was 2 hours. I called the store to find out if that was an error and they said it would be 1 hr 20 min. Dinner was delivered in about 30 min. Happy my food arrived earlier than quoted but not happy the online and store quoted times were so inaccurate.
The breadsticks were great although the sauce was cold. The pan pizza was warm but not hot. Quality was average.

Wow… what a bad experience. I received an e mail saying order 2 med pizzas with 4 toppings for 6.99 each. The each only applies to the cost not toppings. It’s 4 toppings total, however when you order on line it lets you order 4 items per pizza… however when your order is delivered one will be a cheese pizza. I used all 4 toppings on first pizza. Then the pizza I used 4 toppings on was missing 2 toppings.
When I callled to ask about the cheese pizza I was not treated well and offered a $ 7 refund or to drive pizzas back for a refund (my order was delivery that I already paid $ 2.50 & tip for)
More I thought about this, the more unhappy I got. So I called back asked to talk to same manager and asked for corporate number. I was then offered a full refund. I feel. like it shouldn’t have been two calls and a fight to get a solution. Eventually was ok with solution but now sitting here with a cheese pizza. boring not our ideal of a good dinner.

DO NOT ORDER PIZZA FROM HERE! I would give 0 stars if it was possible. I ordered the pizza at 7:00 pm and after having them tell me that it was going to take an hour and twenty minutes to get to me, I decided to wait and see if it would actually arrive. I called after an hour and forty five minutes to check where my pizza was and one of employees (amanda) answered the phone. She said it was sitting in a hot case and was going to be delivered, and she was going to give me free bread sticks. (If I wanted bread sticks I would have ordered them). Finally, after waiting for two hrs, it arrived, burned and cold. Without the drink I ordered and without the free breadsticks. I sent it back and got my back after speaking to the manager (who also happened to be rude). She didn’t seem to care and the only option I got was to completely cancel the order (which I did) and send me on my way. Never buying pizza from these guys again. Bad service and food overall!

Um, I went there recently (after ordering online) and either they were having a one of those bad nights or this place really kind of sucks. Long story short, they burnt my pizza, decided not to put another in until I got there, said that it would only be another 10 minutes and after 35 minutes of sitting there listening to three other people having problems with their orders I was really quite bugged. I finally got my pizza (after they brought the wrong one out), very little customer service remorse from the staff (which was the manager manning the front counter) and a free order of breadsticks in which they forgot to put in right away so that caused even more delay. Unfortunately there is not a whole lot of other Pizza Hut options in that area but if you have an extra 35 minutes to spare you may want to drive to another location because they seriously failed this customer.