Denny’s locations everywhere are awful but I think this location just might be the worst I’ve personally experienced. We were told the restaurant was out of all juices so we drank their chlorine water… ordered two cups of coffee(only received one) and my friend couldn’t get a refill no matter how many times she asked so she was stuck sipping on cold coffee. Our food took well over 25 minutes to be delivered, I’m not sure what took so long because all of our food was cold, my plate was short a few sausages and no toast, and my 3 year old was delivered a joke of a Rudolph pancake… there was no jelly, no butter on or for our toast, service was rude and slow and she barely spoke English it seemed. I asked to speak to a manager and the waitress looked dumbfounded and said«I don’t know.» Didn’t want to spend another minute in there so we left no tip and will never return.
Nichole M.
Évaluation du lieu : 3 Kennewick, WA
I put up a photo but wouldn’t let me post more to it. Me and my husband and 3 young children whent in for dinner tonight. My youngest found this gum and pulled on it. I told the ladies at desk 3 times about and said the should probably have someone get it off there before more kids played with it, after paying I noticed more kids had played with the gum and spread some of it on the floor. The food was great our waitress was great but the ladies I told couldn’t be bothered to talk to there cleaning person for one second have the gum removed. That’s disgusting and lazy on there. They told me they where busy but I was standing right there and if you have time to stand around and talk to each other your not that busy. Calling manager as well
Doge M.
Évaluation du lieu : 4 Kennewick, WA
***Update*** I had upper management contact me and took great ownership with my experience. I will be happy to try Denny’s again. I might of had bad food this time, but management made it right. Entire restaurant was disorganized, and absolutely no leadership present to control the chaos. I order to go food, and could clear see the bag in kitchen and after paying took 10 minutes to hand me the order(watched the bag sitting whole time) I can say this will be the last visit to Denny’s.
Levi E.
Évaluation du lieu : 1 College Place, WA
Waitress rounded up my order to charge me more money, and insisted I was saving money. Waitresses need to learn some basic math. While Denny’s remains to be the only and best late night eatery, check your bill, make sure they are not ripping you off.
Omar J.
Évaluation du lieu : 2 Kennewick, WA
Always a long wait for food or seating here. Besides that the staff is OK. Breakfast is good.
Leora S.
Évaluation du lieu : 5 Kennewick, WA
Very good. Well informed. Courteous and friendly. Tips on how to use our phones. Would come back and tell my friends.
Troy R.
Évaluation du lieu : 1 Kennewick, WA
Just got there got a water, and there was lipstick on the glass, writing as I sit here, my pop has been gone for a bit now. got my food. it was OK till I had to wait for my pancakes, and my toast was green…
Alagiri A.
Évaluation du lieu : 3 Los Angeles, CA
It was quite big place and the food was decent
Chad R.
Évaluation du lieu : 3 Wilbur, WA
On my drive home from Portland I decided to stop here for lunch. When I walked in, all the tables, floors, etc. were very clean and the staff was quick to seat my group at a nice booth. Unfortunately, when my group got our food, we ran into several issues. One of these issues, there was lettuce and other food on my plate of pancakes but our server happily replaced the pancakes with fresh ones. Another issue, someone in my group got over-cooked eggs. Fortunately, our server did fix our issues and gave us a discount.
Floyd C.
Évaluation du lieu : 4 Pasco, WA
I decided to go to denny’s it’s been a few years since my last visit. The menu has changed a lot. They got rid of all of my past favorites. I tried the spaghetti and meatballs not expecting much. Was surprised that this was really good. Also love the peanut butter milkshakes.
Rosa S.
Évaluation du lieu : 1 Kennewick, WA
Not much of a fan of Denny’s haven’t had a very good experience the last couple of times but my mom wanted to go there so we decided to give it another try it was a Monday morning not very busy when we finally got our food the eggs were cold an pancakes were as if they microwaved them they felt like rubber so we sent them back the waitress didn’t even bother to apologize, we got toast well it was suppose to be toast but it was just a warmed up bread with butter now im not very happy, we seen a man which appeared to be the manager and I called him over and showed him the bread and I had told him about the eggs he apologized and even took the food we sent back off my bill I appreciated him doing his job as for the waitress it was either to early for her or she needs to find something she likes to do because she was NOT very friendly .I think I’ll stick to Sharis for breakfast.
Jose-Nia R.
Évaluation du lieu : 1 Seattle, WA
The meal was not hot, our waitress Brandi carried a sour attitude. Hardly came to our table, seemed upset about asking for more coffee. Was very disappointed in the service. I will not return to eat here anymore.
Luv M.
Évaluation du lieu : 4 Richland, WA
Thanksgiving morning… can’t find a familiar breakfast place open? Haven’t been to this Dennys in quite sometime. Like the new interior, open and warm, comfortable. It’s busy but all stations open… no waiting! Servers are very attentive and accomdating. Holiday menu with gingerbread french tst and pumpkin pancakes… wow what a meal! real slices of gingerbread… very good and the server ordered my over med eggs correctly and the cook served them up perfect… no runny yolks! he ordered biscuts and gravy… disappointed hashbrowns were not hot and gravy a little thick-gummy. we sat and enjoyed our coffee and listened to those around us… most enjoyed their meal and service. Even the manager assist in the kitchen… good show! remember to tip your servers… they are working for you to make your holiday a good one!
Racquel G.
Évaluation du lieu : 1 Grandview, WA
Came in for breakfast a couple weeks ago and ordered eggs, hash and bacon with a small side of French toast. My eggs were cold and had other bits of food from other orders due to not properly cleaning the utensils for my eggs. And my French toast seemed as if they forgot about it and turned the pan on high threw on a piece flipped it and instantly put it on a plate. The edges were black and When I put syrup on it the middle instantly caved in and turned to mush. They sat us at dirty table that we wiped off with our napkins. And to top it off I used a sugar packet and noticed a clear moth looking bug in the bottom of the dish… it was gross. We gave the dish to the waitress and she agreed that is was disgusting. We went back today to try again just in case it was just the breakfast cook but also the table was dirty the waitress was lazy and we didn’t stay for the food. No thanks
David Y.
Évaluation du lieu : 2 Kennewick, WA
Food was decent and our server was nice but the service tonight was VERY slow(and no reason for that because there weren’t a lot of people present). We almost left after sitting down because it took so long just to get our drinks(probably at least a 10 minute wait). When the food finally arrived it was cold and the portions were disappointingly small. This Denny’s is usually pretty good but this time was not the best. :(
Katie C.
Évaluation du lieu : 4 Kennewick, WA
This place doesn’t just serve its purpose, it goes above and beyond. The staff there is always great and very attentive. The food isn’t greasy and gross, and I’ve never had something that didn’t taster better than normal. And of course, there’s a bar there, which I’m sure attracts its fair share of characters at all hours of the night.
Thomas S.
Évaluation du lieu : 1 Kennewick, WA
Overall I would give Denny’s 2 stars maybe 2.5, but this review is for this visit specifically. Wife says this was a 2 star visit. I say not a good trip. I ordered a skillet steak and chicken meal. She took our order and came back said she forgot it came with 3 sides. I picked those and she returned 5 min later to say she made a mistake and it did not cone with any sides. No Big Deal. A LONG wait and our food comes out. The skillet itself looked and tasted so so. I asked didn’t this come with tortilla’s? She responded o ya disappeared and returned with a tortilla container that held 3 things that looked like tortillas but were more like Frisbees! Not joking I smacked the tortilla on the table and it broke! My wife ordered a breakfast skillet and got the dinner equivalant which would have been ok but she wanted the eggs. She asked the waitress for the eggs and she brought them out in a reasonable time! But charged us extra for them! The entire time we were here our glasses were regularly empty. That includes my wife’s cup of coffee.
Shane D.
Évaluation du lieu : 3 Spokane, WA
This location is very classic Denny’s. Nothing remarkable. Some Denny’s have tried to go with a theme of some kind to make them seem more interesting… but not here. It was, however, very clean. Waitress was very friendly, very funny, and very efficient. Thanks to her I drank WAY more coffe than I should have. But I won’t blame here cuz I coulda just said no… Food was pretty good overall except my eggs were too done. I have been ordering over hard a lot because it seems like a lot of places lately don’t cook their eggs long enough to hurry them to the tables. Oh, these were done alright! Not burned and blackened, but yeah, cooked to long. So, note to self, Over MEDIUM at Denny’s on 395. Hash browns good, done but not burned, but crisp and firm on the outside overall like I like. Chicken friedn steak ok, gravy kinda bland. And, I am gonna say it again, I think it was too expensive. But the breakfast was good.
Amigo T.
Évaluation du lieu : 4 Kennewick, WA
Great for a great price
Darian D.
Évaluation du lieu : 4 College Place, WA
I don’t understand why Denny’s gets a bad rep among many restaurant diners, I’ve been to this Denny’s several times and I’ve always had good service everytime I come here and the food is really good and reasonably priced, I would gladly choose this restaurant over Shari’s and IHOP anyday