I always get the best customer service here. I went through the drive thru and they were out of what I wanted. It’s 103 degrees out today, so she apologized and offered me water — which was already super super nice! When I pulled up to the window she had a big smile, another apology, a huge ice water, and a $ 4 off my next drink for being out. I always come to this Starbucks for the customer service and the competence. This is also the only one I’ve been to(I’ve been to a lot) where I didn’t have to explain what a London fog was. They knew and made it perfectly! Anyway, 5 stars all day. These guys are great. :)
James H.
Évaluation du lieu : 3 Richland, WA
A remodeled location. Wine and beer are soon to be added to the fare. Staff can be stiff and unfriendly. Businesses favor this location and often dominate the indoor seating. Service can be slow. Restocking and cleaning seem to be a priority over customer service at times. Parking is ample and the outdoor seating is ample. The product is consistently excellent. The price of sandwiches is climbing. I like the panini’s. I often eat breakfast here and am able to keep the calories down.
Mandie H.
Évaluation du lieu : 5 Whitefish, MT
I buy enough coffee from Starbucks, that I take the liberty of using their bathroom on the road, even when I don’t buy anything. Bathrooms are reliably clean wherever I go. Here they were too!
Bianca C.
Évaluation du lieu : 1 Vancouver, WA
Was here yesterday to get my coffee drink was in line for about 15 min. Gave it a second try today sat at the window for about 10 min, ordered two drinks got the first one right away and the second drink sat on the counter as the barista was taking other people’s orders. Looked at me a few times still not handing me my drink as it was sitting right there for me to grab myself. After about five minutes I asked if he can hand me my drink and he did and didn’t even say anything and I drove off. Talk about terrible customer service. I do NOT. Recommend this Starbucks definitely can’t multi task!
Gayl B.
Évaluation du lieu : 3 Phoenix, AZ
Conveniently located near REI or Gold’s Gym, this location just isn’t my favorite unless I’m flying out of Pasco and have driven over from Walla Walla after a day of work and need a coffee(Sbux) fix before boarding. There is a convenient drive thru or a huge parking lot if there’s enough time before the flight to run in. Just remember to finish the drink before going through security at the airport! Since Starbucks built the store on Clearwater closer to the mall, but not in the mall, I prefer that one if I’m over here shopping. The mall Starbucks is also OK in a pinch.
Allie A.
Évaluation du lieu : 3 Portland, OR
This place is hit or miss. I always hit the drive through, but tonight I went in. I stood at the counter and waited. and waited. and waited. They were so caught up in workplace gossip that no one acknowledged our party of five. I’ll think twice before coming back. If you’re going to go, hit the drive through.
Ralph R.
Évaluation du lieu : 1 Westminster, CA
Slowest service ever. Girls to busy talking to serve customers drive thru backed up and people waiting inside. Worst one ever.
Justin J.
Évaluation du lieu : 2 Logan, UT
I’m not from the area, and in my search for a nice, local coffee place with wifi where I could get some coffee and work on my laptop, I eventually gave up and just went to Starbucks. I’m not a huge fan of Starbucks to begin with, as I think the coffee is mediocre for the price but I was desperate to get some coffee in my system. This Starbucks was really no different than I expected; the coffee(Americano) wasn’t bad, but wasn’t great. The reason for the bad review is the interior of the place was like a barn. I’m not sure what might be rotting in the back end of the store, but there are SWARMS of flies in this place. I mean, a couple flies making there way into a restaurant is no big deal, but this was ridiculous. Do you remember that scene from Amityville Horror? Yeah, they must have filmed that shit here because, DAMN, there are a lot of flies. Have you read«Lord of the Flies»? That book wasn’t really about flies or this Starbucks, but if it was, it would be named«Lord, There Are So Many Flies In This StarBucks: Oh God, Oh God, Please Help Me, There Are So Many Flies», and sixth graders would be writing essays about the themes and literary techniques employed by the author in this groundbreaking novel. If you want some quantification of the number of flies, you should know that I sat on the leather chairs near the door and in a few seconds, I was able to count no less than 11 flies crawling across the other three chairs. Eleven! If each of those flies was a donut, I would have just shy of a dozen donuts. Clearly something about the leather chairs is attracting these flies, as when I tried the other leather chairs in the middle area of the restaurant there were several MORE flies crawling all over them. Since they are flies, it’s hard to count them except for when they evilly rub their grimy hands together, but these flies are extra evil because I counted another 6 flies at the other chairs, gathered together as if planning a terrorist attack. If you’re keeping track of how many flies I’ve counted at this point, it’s 17, which means that if the flies were the years of a girl’s life, that chick would be a High School senior, and be just one year shy of being being COMPLETELYLEGAL for many adult things, such as voting, serving on a jury, or sign a lease on a residence without a cosigner(assuming she has decent credit). I’ve been to a lot of greasy taco places, so I’ve seen flies in restaurants, but since there are no tacos served at Starbucks, there is no excuse for these flies. Perhaps there is a dead body chopped up and hidden inside of the various sofas, or maybe they built the parking lot on an Indian burial ground and it’s now haunted, but other than those two very real possibilities, there is no excuse for having more flies than customers. TLDR: Starbucks, get a fly trap and wipe your seats down, or get new chairs, because them flies is wiggidy-whack.
Bobby T.
Évaluation du lieu : 4 Kennewick, WA
I’m a fan of Starbucks in general. I don’t often come to this store, but if I’m in the area and need a caffeine fix I have no problem stopping here. The drive through usually clears out pretty quick and my order has always been correct. I’m not sure what more you really want from a Starbucks…
Justin H.
Évaluation du lieu : 4 Bellingham, WA
Starbucks is Starbucks. Nothing special but nothing bad, except the coffee. Coming from Seattle, I am a huge coffee critic and Starbucks just doesn’t do it for me. But my girlfriend loves it so it’s fine every once in a while.
Devin P.
Évaluation du lieu : 5 Moses Lake, WA
This Starbucks location is very good. On Black Friday, I went shopping at the Mall and I wanted a latte. The Barista made my Pumpkin Spice Latte very good and tasty. It was very warm that it was perfect to drink. The atmosphere at this Starbucks is really great. There are pictures on the wall and they have a lot of furniture to sit on and enjoy your drink. And, they have Free Wifi. It is easy to do online work, go on Social Media, or watch a movie and drink your coffee.
John B.
Évaluation du lieu : 4 Phoenix, AZ
My wife buys the same latte every day and I found myself close to this Starbucks this evening. The location was easy to get to and the store is roomy. However, the moment the barista handed my wife her«personal cup» with her usual drink in it back to her, she knew something was wrong just based on what the top looked like. She should have been able to see some caramel and mentioned it. The barista said that all the caramel drizzle had sunk to the bottom. Huh? Not in my experience of over 365 drinks like this in the last 365 days … That might be a tad over-exaggeration. Let’s say 340 drinks in the last 365 days. Yes, I do have quite the habit. She took a drink of it, and it certainly didn’t taste like the«caramel drizzle had sunk to the bottom.» No, it tasted like the barista had made this earlier and just dumped it into her cup. Where was the frothy foam on top with the beautiful caramel design or at least some evidence of caramel? I must give the barista credit, though, because she did, at this point, offer to remake her drink. In fact, she offered twice. So, I shouldn’t really be complaining here, but maybe she shouldn’t have tried to pass off a poorly made drink to begin with. I’m definitely a fan of Starbucks, but I won’t go out of my way to go to this particular store.
Drew H.
Évaluation du lieu : 3 Bend, OR
standard fare for starbucks… but nice to find in the middle of nowhere
Santah H.
Évaluation du lieu : 5 Quincy, WA
As I’ve said, I don’t do lattes but my wife does. So I stop. Keeps the peace. I like the sameness I find in Starbucks. I like Starbucks! Stop here and refresh!
Rikk P.
Évaluation du lieu : 4 Spokane, WA
Busy but had the coffee I like Italian Roast. They ground it at no charge. Thanx Rikk
Courtney B.
Évaluation du lieu : 4 Kennewick, WA
This location offers a great lounge area which is always brimming with people. The baristas do a great job of getting to know their customers, if you go there long enough they know what you’ll order. The store is beautiful since it’s face-lift and does the brand well. A couple times my drinks have been burnt and some mistakes made but over all a great experience every time I’m there.
Kimberly S.
Évaluation du lieu : 5 Irmo, SC
Skinny Carmel Frapp. 5 stars due to the fact that it’s always good here, and they gave me a nutritional chart to show all the caloric value on all of the drinks they serve here. So now I can get my special coffee guilt free thanks starbucks!!!
Kelley P.
Évaluation du lieu : 5 Kennewick, WA
Love it! Feels like a community coffee shop. Great service!
Neil G.
Évaluation du lieu : 4 Edmonds, WA
Starbucks is Starbucks but some Starbucks are better than other Starbucks. This is a better than average Starbucks so four stars. It’s roomy and busy, always a good sign. I like the exterior, very nice with the wood. I got my grande nonfat latte and I was good to go.
Robert S.
Évaluation du lieu : 4 Chicago, IL
Great crew here I love this location I come threw here too early to get coffee most mornings, and I drive a 18 wheelers so I don’t fit threw the drive thru, and the drive thru is open before the lobby is but when they see me pull up in my Semi, they always open the doors early so I can get Coffee the store has always been clean and the staff always goes the extra mile to make your morning start off on the right foot