Maybe new employees? I was in and out with a receipt for my package in 3 min. The cashier was friendly and pleasant. Normally UPS doesn’t offer the receipt and I always want one so I was pleasantly surprised when she offered. Great business :)
Bobby T.
Évaluation du lieu : 1 Kennewick, WA
I’ve been here multiple times to mail packages for various reasons, and each time I leave I tell myself that I won’t be going back here. This time I mean it! The customer service is non existent and I seem to have more knowledge of how to ship a package. The gal working looked very disheveled and was totally clueless to what was going on, not to mention her demeanor was overall rude. If you have a choice, I would go to the Fed Ex store on Columbia Center Blvd! If Unilocal allowed zero stars this place would be the king of the no star
Dorathy S.
Évaluation du lieu : 1 Kennewick, WA
i took my product with label to this location product was my cell phone took it in on the 9 of august Saturday, label was 2 days shipping, i understood the cell phone was not going to be sent until Monday the 11 th of august the company just received the phone on August 15th Guess they forgot to send my product on Monday … this phone is my life and i expected it back within 7 to 10 days now will be well into September. thanks for making my product a priority!
J H.
Évaluation du lieu : 1 Kennewick, WA
Took in a computer to return to an online store. The retailer asked not to have the RMA written outside of the box(mostly so they can reuse the box). When I took it to the store, the initial employee was helpful. All of a sudden this lady with an attitude appeared. «What’s in the box?» She barked. Then barked more orders at the other employee on what to do. Made her look a fool. Then expressed the RMA needed to be written. I stated the shipper doesn’t want that. So she read me the riot act and told me she had to. After she did that she demanded I open the box since I had insurance on it as it was valued at 1200. She started ripping it apart and didn’t listen to me as I told her it was in two boxes. So she saw the other box with a dumbfounded look and said. «eh it’s ok.». The lady was very rude, condescending to me and the other employee, and made the whole experience atrocious. I will never go to this UPS store. And actually, I will use FEDEX for packages. What a joke.
Phil L.
Évaluation du lieu : 1 Kennewick, WA
Took in a UPS prepaid package( ) and they wanted $ 1 to put a piece of tape on it. After I picked myself off the floor I took my box home, taped it up myself, and had UPS come get it. Really!?! You just lost an ongoing customer over a 3 cent piece of tape?