Truly the Kenosha Cable/Phone monopoly. The prices are less than other providers within the state(aka Comcast). The cable TV menus are not that friendly. The office to pay bills(or have complaints) is always packed. Luckily I mail the bills in and any issues, they send a representative out to the house to fix it. The customer service has been fairly kind, but I do have to complain because the last cable guy(identical to Jim Carey) made a freaking spiders web with all the phone, TV, cable, & internet cords. Grrr! Took me 10 minutes to free my hand from the mess.