Jiffy Lube

Rude and pushy, they make you feel bad if you just get the standard oil change (also the website coupon of course only works if you get are buying the more expensive oil). 1 other car was in front of me but they still took forever. Overall not pleased and will not be coming back.

Everything good. Coffee in thermos maybe from yesterday, that’s why I give you only 4 stars ;)

While I didn’t really have to wait long, (got there and then 5 cars came in behind me) I felt everything was so-​so. I had to ask for the windows to be recleaned (and they still were dirty after a second cleaning) and a revacuum of the drivers side. I had to remind him that I get RainX service, even though I showed the Groupon when I arrived. They seem rather put out to have to take Groupon. It should not matter if you were a Groupon customer or not. After all, Groupon is a great way to try a business you may not have gone to before and you could get lifelong customers that way. Everyone should be treated the same. I won’t go back to Jiffy Lube. I am sure I can find someone else with a better price and more welcoming service.

The customer service is good, but not the wait time. Why is it again that they call themselves Jiffy Lube? Been here close to one hour just for an oil change and only 2 cars ahead of me. And another customer came in awhile later than me for a simple fix and he’s done before me. What’s wrong with this picture?

Went in with an offer from Groupon for signature oil change and rain x treatment. Moment I said Groupon the team was like «why did this guy show up here».
Well waited for 20 mins for the signature oil change (which includes vaccum clean interiors, clean windows, oil change, check air pressure etc.)
After «sugnature service» I could see that windows were not cleaned properly (could see dirt dripping), interior was still not clean (could see some dirt), not sure whether they looked at all the fluid levels properly. Last time I went to another jiffy lube they had told me cabin filter need to be replaced (which I didnt). This time I was hoping they would ask, but they didnt… which means they didn’t check anything or do anything other than oil change.
Looking at the crew, they are a bunch of people who lack training or any professional experience. My jiffy lube experience here was different than all the other jiffy lubes I have been to. Wouldn’t recommend this place.

This team was really good to me! I can’t thank them enough for the service. I was having a pretty bad day and the gal who helped me was super friendly and very honest. That made all the difference and I will be going back.

I normally write great reviews on Unilocal!,but unfortunately this one isn’t so great. I’m an honest person and just have to frank:
So, I pull up to one of their garages, right? The guy comes out to what I thought greet me, but nay. There wasn’t a hello, how are you, it was «What can we do for you.» Ok, I understand not every place is the same. So, I shrugged it off and asked him to please top my oil off because my regular Jiffy Lube by my apartment was a bit far from where I was at and I just wanted it taken care of.
Before I go on, I have to say that every other Jiffy Lube I’ve been too has been really great. The one I normally go to are like family, literally. They are just so nice and they remember me because I have carlashes.
So, anyway, back to this guy. I think his name was George or something like that. Not that it matters because he has a pretty bad haircut, black glasses and a beard that honestly needs a lot of attention. He told me to pop the hood. No problem with not saying please. I pop my hood and he carelessly flips one of my carlashes off my car and doesn’t bother to put it back on. So, I laughed thinking it was funny (of course now I know he must of been mad at someone). I took the other one off and went back to my car.
He told me no problem on the oil and «give me ten minutes,» he checks my oil and came back a minute later and told me I was two quarts under. I said ok. He said alright. He goes to his computer and then immediately comes back and tells me that I am outside the three month period to get my oil topped off. I looked at him kind of puzzled, here’s how the conversation went:
Me: «Well, I got the Signature Service back in February. I believe it was the 22^nd.»
Him: «Right.»
Me: «Ok, so, it’s the 24^th of April, right?
Him. «…Right.»
[All this time he is staring at me like I’m some sort of freak]
So, I told him to do the math because he was honestly very rude and I have a good feel about people. He said it would be another ten minutes. I said that was fine, I’ll wait in my car. So, he puts the oil in my car and then comes back to tell me that it’s three quarters under and to fill the third one they would have to charge me. Very loudly, I said, ok, you know what, just shut my hood, I’ll go to a Jiffy Lube that actually treats their customers right (I’ve never had this problem, ever with Jiffy Lube and they had a «hiring» sign in front so maybe he was on his way out the door already).
So, he doesn’t shut my hood, OH NO! The bitch slams it down, which I was furious. But, it didn’t end there. You know how you can go through the garage once you’re done? Well, this poor excuse for a human being stood in the front of my car and pursed his lips and demanded that I back up and go out that way. Like, why couldn’t I of just exited out like the others.
Maybe he was having a bad day, I’m not sure. All I know is that I’m doing my part in writing this review to you fellow Unilocal users and to advise caution because I wouldn’t trust this guy with my gas cap the way he treated me. I truly believe he was homophobic. I’m sorry but I have to be frank because I’m seeing positive reviews on this Jiffy Lube, so, there you go.
I went to my main Jiffy Lube the next day and they were so apologetic and, as always, dropped everything to assist me. I’m not a diva but I know when customer service is bad and I will not be returning to that Jiffy Lube, even if my car needed services and broke down, I wouldn’t take it in to that place after how I was treated.

great service from Jeff and Ken, I think those were their names, got there early and didn’t have to wait, fast and accurate info, service was great as expected. If you need to change your oil and you drive around the area this is a good place to go! Definitely going back.

I was driving by and saw someone waving a $ 12 off sign, so I pulled in. I had been planning on getting my oil changed and was in the area, so it worked out perfectly. I’m always a little weary abotu getting my oil changed because as a female, they’re always trying to screw me over. But everything went smoothly. They didn’t try to get me to fix anything else. I was in and out of there in about 20 minutes. The workers were really friendly. After all was said and done my bill was about $ 32 (with that discount). Glad I stopped by! Would come back if I was in the area, but I live in Kirkland so we’ll see. :)

Always friendly, quick and professional service. No complaints ever. Been taking our family’s cars there for years…

Fast, friendly and efficient. They were offering a discounted rate and even dropped the price of the air filter I needed without my asking. I WILL return to this Jiffy Lube.

Great, fast service. They are pricey though.

I was here on 8−12−11.
See ummmm the thing is its not you Jiffy Lube, its your prices.
+Convenience.
+Quick Service.
+Somewhat friendly service.
+Getting the hell out of there.
–Small waiting rooms that are dirty.
–Outrageous prices. $ 40 – 75 oil changes anyone?
–The coporate incompetence to know their service is way overpriced & not do anything about it.
Bottom line when you go here expect to pay a lot of money, sit in a dingy waiting room, & be prepared to listen to their pitches & recomendations of what they think your car needs even if it really can do without it.
I won’t be back & I wouldn’t recommend this place to anyone whatsoever. Don’t do it people.

After work, a service light came on. This joint is the best!!! They where open after 6pm so THAT was wonderful. Friendly knowledgeable staff, got me in and out IN A JIFFY! :-)

Second bad experience with this place. 1^st time was told I needed bulbs replaced — then after okaying they decided I had a short since the replacement bulb didn’t work. Stopped by Auto Zone to buy a couple bulbs just to verify and when removing the screws it was clear they never even removed the screws to get to the bulb to attempt to replace it — spoke with «new manager» who apologized and made lots of excuses so gave them another try today. Pulled in, asked how much — tech said $ 39.95 — I said that’s for this car with the cheap oil and no extra charges — «yes sir» no extra charges — get it on the rack, go for a walk return and it’s now over 50 bucks for all the extras. 4.99 for the «extra» quart this vehicle needs, $ 2 for 4×4 so about 20% more than quoted and confirmed prior to service — Avoid this place.