The Spa

When we arrived for our honeymoon the first thing we did was schedule massages at the Spa to kick off two weeks of relaxing. We were automatically scheduled for a couple’s massage (which was fine, we just didn’t ask for that specifically). The massage experience itself was standard, not the best massage I’ve ever had but it did the trick in getting us relaxed. The weird thing about the spa is that it’s basically just a few rooms that were cut out of the hotel and turned into a spa. You check in at the front desk then they come and get you in the lobby. They do have a sea-​side cabana massage option but it’s right on a public path on the beach so we chose to forego that option. Hoping with the purchase of the resort by Meritage they will expand their spa.

After not being able to book a couples cabana massage at the Sheraton, I found this place on Unilocal and was quickly able to make an appointment for the next day. The staff was very nice and accommodating, and sent text directions to their location. We were gifted most of the expense for this massage, and though it was pricey, found it way worth it!
The masseuses used lovely scented oils and lotions and used a variety of massage techniques. Being right on the beach felt right on all the senses (especially after just having kayaked the Wailua River!).
I would highly recommend the spa at Ko’a Kea for massage services!

Nice massage but ambiance is only okay especially compared to rest of hotel. Went with the Hawaiian Lomi Lomi massage. They have an option to pay an extra $ 10 – 15 for aromatherapy, but don’t fall for it. A few minutes into the massage they offered complimentary aromatherapy of my scent to choose lavender, lemon grass or two other options.

The best facial I’ve ever had. The scalp oil massage add on is a must do! I loved this place.

My husband and I wanted to get a couples massage at our hotel, the Koa Kia. We decided to splurge and choose the deep tissue and I also choose the hot oil hair addition.
The staff is very friendly and the room was nice. My massage was definitely not a deep tissue and I found myself wondering if he was new or in training. I asked him to press harder twice but to be honest I don’t think he was confident in what he was doing.
It was a mediocre massage.
Then he did my hair treatment during my 80 minute massage, taking away from my massage and not actually adding on to it.
That didn’t seem fair.
With tip our total came to $ 490 and I left there feeling sick about spending so much money on something that did not feel worth it.
My husband and I talked to the manager at the hotel the next day. We explained that though everyone was nice and we didn’t want to get anyone in trouble that we don’t feel like we got the experience we paid for.
She explained that they use a contracted company and that we might need to talk with them. I didn’t think it was fair to make us spend our time doing that. She agreed and compensated me for my massage.
The manager listened to us and apologized about our experience. I think it was handled well. Hopefully they choose their contractors better next time. If they are going to have a couple pay almost $ 500 for massages they should know we are definitely going to get a professional experience to match that price.
I would still recommend going to this spa, especially if you are already staying at the Koa Kia.
I’m confident they will be more careful about the quality of service from now on.

Although this isn’t a full service spa, so to speak, the staff is wonderful all the massage therapists I’ve had are absolutely amazing, shout out Katie! I just love it here I can’t resist getting a massage or facial or a body wrap every time I stay here which is quite a bit

I’ve had massages all over the world, my friends.
Hey, wait a second. Why are you reading this? I was supposed to be telling a story to my friends. Can’t you see that by the way that I closed out the first sentence?
Anyway, intruder, let me tell you about this place called The Spa. It is… alright.
It gets one star for the originality of its name, one star for its location inside of my resort so I don’t need to go anywhere, and one more star for spending however it wants to.
It loses one star for being fairly expensive for what it was, and it loses another star for leaving me with a sore thumb joint almost two weeks later. I don’t know what the name of the thumb joint is. In fact, I was never even really bodily aware of this joint’s existence until my massage therapist hurt it doing some unnecessary hand massage thing. Now it’s sore.
Oh well. I’m a man and I can deal with it until it goes away.

Best massage of my life = easiest 5 star review ever.
My boyfriend and I had an amazing experience at The Spa, located in the Koa Kea Hotel. The spa itself is pretty small and simple, so don’t expect saunas, steam rooms, hot tubs, etc.
After a couple of deep tissue massages with Ruth and Paulie, my boyfriend and I were amazed by how good they were. After our massages, we both looked at each other and said, «That was the best massage I’ve ever had». Both of us have definitely had our share of massages so that is saying a lot.
Hope to be back soon!