Horrible service. I asked both manager and sales associate to please stop selling stuff to my mom. She has alzheimers and the store has been notified by me to please stop selling her stuff. They say I’m not on the bill so I have no say so. The sales man, michael, remembered me but still sold her a new $ 500 phone. Raised her bill by $ 30 per month after I paid off old phone just a month ago. He offered up an upgrade for a 1 year old phone and he said it was still in great condition. This is just to take advantage of her. It is unreal that a store would do this. Don’t use this store or Verizon.
Pauline T.
Évaluation du lieu : 5 Pomona, CA
Excellent service here. I had to activate my phone number onto a different phone and Dulce was very friendly and efficient with the process. It is a hit or miss whether there are other customers waiting, but I waited like 10 minutes. Not too bad. Dulce was also very helpful in explaining my account upgrade availabilities without pressuring me into buying anything. Located in the same lot/area as Vons off Foothill.