Zero stars!!! A POD storage driver dropping off a unit in our neighborhood backed into our mailbox unit that we also share with our neighbors. Luckily there was somebody who witnessed the whole thing happen. However, the local POD storage manager, Steve, says his driver is adamant that he didn’t run over the mailbox. We said the driver may not have been aware he did it, but we have a witness that saw it happen. He still refuses to pay for the mailbox. Now, we get to eat the $ 400 cost because Steve and his employees refuse to be honest and make things right. Not a great way to run a business. We are reporting them to the Attorney General and will tell everyone we know how dishonest this branch’s manager and employees are.
Samantha A.
Évaluation du lieu : 4 Saint Louis, MO
Where would I be without PODS? I know… renting out storage for another month while we close on our house… and then having to load up another moving truck. Thank God for PODS! I was pretty pleased with this particular PODS. We dropped our items off on site and they were pretty flexible with our time(we showed up an hour late). Plenty of place to unload and very friendly and helpful staff. My only complaint would be that reserving the POD was somewhat confusing, and was only made worse by the online process. Luckily, the people at customer service helped us sort it out. Would highly recommend this place if you need to store items temporarily and you want to avoid another rental truck experience.