Gamestar

This is a good alternative to Gamestop. They have more «retro» games, so if you are looking for an NES, SNES, game you might be able to find it here. It isn’t a big selection, but I was still able to find a few games that weren’t at the Gamestop in Hawks Prarie. As I was in line at least two customers commented on how games they purchased here didn’t work. I’m hoping this isn’t an issue for the games I purchased today.

The manager gave me an amazing trade in value for my games. He really listens to his customers and goes out of his way to provide great customer service.

The boy behind the counter at this location was EXTREMELY rude! We called earlier in the day to inquire about selling a PS Vita. We spoke with a woman named Megan, she was professional and invited us to come into the store so she could inspect the Vita and offer a price. We came to the store that same day and were greeted with sarcasm and unprofessionalism. The boy behind the counter who was not wearing a name tag informed us that he wasn’t putting his «neck on the line for his coworker so wait until she’s back on Monday to come in». I informed him that he was being very rude and he said «the owners are my Gods and I answer only to them» I then informed him I would need to speak with the owners regarding the lack of customer service provided by him. He then stated «you can talk to the managers maybe but you’ll never speak to the owners and laughed». I have never been treated with such disrespect and and will NEVER go back to that store. I will also let ALL of my friends and family know that this service is egregious!

Every time we buy something from here, there is something wrong with it. Most things electronic are over-​priced, but they do give better in-​store credit for game returns then GameStop. Although you can’t use the credit between the Lacey and Lakewood store.
They look like they have an great set up for tabletop games, but I’d rather go to Gabi’s.

Small store, rude cashiers, if the people had been nice I might have ignored how small it is. Rudeness doesn’t get you any money. Sure won’t get more of mine.

I was interested in trading in an old video game and was looking for a GameStop when I saw this place. The woman working the store was more than helpful and we struck up a good conversation about some of our favorite games. The whole experience was great. So much better than any other video game store I’ve been to.

Called about trading a game towards another and asked the difference I would owe. They said 55 plus tax, then I went in was told they were wrong by the manager and it would be 150 plus tax.
I will say that they were nice and I found a rare strategy guide the first time I went in. The selections of retro games is decent and they can be helpful and fairly knowledgeable. Prices are fair but online is still better.