Hi-Tech Collision And Glass Centers

Is this my car? I can’t tell it was in an accident. The folks at Hi-​Tech did a nice job in getting my car back to normal. There was even a small problem with the seat belt that Acura was responsible for fixing based on a recall and Hi Tech took my car to the Acura dealership to get it taken care of. There was also debris on the seats as a result of my shake spilling during my accident and Hi Tech got that cleaned right up for me. What was nice is that Jim at Hi Tech called every other day or so to give me an update on the repairs. He let me know what they were doing and confirmed that they would be on schedule.
I didn’t like that they left the paper mat on the floor and the plastic id tag on my keys for me to struggle to tear off and I think the chick at the front desk could brush up on her professionalism.
Overall, they didn’t create a loyal fan out of me, but my experience is good. Hopefully I’ll never have to go to a collision repair shop again, but if so I may give this place another shot.

I recently got in a careless accident with myself. I was in a grocery store parking lot and I hit a very large rock in between the parking dividers the the front passenger side of my car. I got some good damage from a rock. So embarrassing. In my defense, it was dark.
My insurance company has an approved vendor list that guarantee’s their work. Being that Hi Tech Collision was closest to my home, I chose them.
At first, everything was fine. They took 11 business days to fix my car. Fine.
When I got it back I noticed that my doors were two different colors. They didn’t fix my side mirror, they didn’t put the inner door seal back on properly, they didn’t fix the lower part under the door, the inside door handle was loose, etc… etc. They missed about half the things I originally went in their for!
I went back to the shop after work on Monday to report the issues. They asked me to bring it in the next day. I told them that I don’t have transporation. They offered to get me a rental. The rental wasn’t an eye catcher, but I was thankful that they were able to help absorb that cost. Every day I got a call saying that they needed the car for another day. I was getting frustrated.
They held my car for 9 more BUSINESS DAYS!!!
I got my car back. They apologized and I went off.
That’s when I realized I had to go back AGAIN!
My turn signal light wasn’t working properly. My tire pressure was too high and made my alignment go to the right. And my door locks sounded a lot louder than normal. Luckily they were able to fix my turn signal and tire pressure right then and there.
If I ever get into another accident (lets hope that isn’t anytime soon) I would chose to go to a different vendor. I wasn’t satisfied with their service.

So I was minding my own business pulling out of my driveway when this moron t-​bones my new car.
My insurance company recommended this place. They were very good. The staff was very professional and courteous.
When I got my car back, I was told their repairs are guaranteed for life. I wasn’t really sure what that meant at the time, but I’m glad I remembered it. A few months later one of my passenger-​side airbag panels came loose. I took my car back without making an appointment and they were more than happy to fix it right on the spot. No questions asked.
Knock on wood I won’t be in another car wreck, but if I do, I coming back here.
A+ service!