Starbucks

Laguna Niguel, États-Unis

3.4

Fermé en ce moment

20 avis

Accepte les cartes de crédit
Wi-Fi gratuit

Contacts

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Téléphone :
+1 949-643-2465
Site :
www.starbucks.com
Adresse :
27020 Alicia Pkwy Ste F, Laguna Niguel, CA, 92677
Arrêts et stations de transports en commun proches
1.2 kmOCTA
Catégories :
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Carte

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Informations professionnelles

Cartes de crédit acceptées
Oui
Parking
Rue
Parking à vélos
Oui
Terrasse
Oui
Wi-Fi
Gratuit
On peut venir y travailler
Oui

Aujourd'hui

Aujourd'hui 5:00 – 22:00
Fermé en ce moment
Heure locale (Laguna Niguel) 03:37 mardi 3 juin 2025

Horaires d'ouverture

lundi 5:00 – 22:00
mardi 5:00 – 22:00
mercredi 5:00 – 22:00
jeudi 5:00 – 22:00
vendredi 5:00 – 22:00
samedi 5:00 – 22:00
dimanche 5:00 – 21:00

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Alentours

Près de cet endroit :
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27020 Alicia Pkwy
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20 avis sur Starbucks

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Évaluation du lieu : 5
Laguna Niguel, CA
This store just received a 95% QASA score based on the store partners performance on Food Safety and Store Cleanliness! What a safe and clean store for customers to enjoy their favorite beverages and food!
Évaluation du lieu : 1
Laguna Niguel, CA
Love Starbucks, but this place is always so understaffed. Takes so long to get a coffee. People are nice but go down the street to get a better system.
Évaluation du lieu : 1
Laguna Niguel, CA
I have to put a one because it makes me.
I come here all the time and no problem. The last two weeks have been terrible with customer service and making customers wait for 20+ minutes. Some employees will goof around and waste our time and when have places to be. I’ve never seen people so rude. Something needs to change. They don’t ask me for my name and same with others. Numerous times I’ve grabbed someone else drink and then they get mad at me. It’s ridiculous.
Évaluation du lieu : 5
Laguna Niguel, CA
I am so impressed with how Keith the manager puts customers over profit in regard to serving brewed decaf in the mornings. I order half calfs almost every morning at a Starbucks near where Ivan going that day or I am meeting someone at the Starbucks. Lately I have found a serious inconsistency in stores that served brewed decaf. BTW the pour over they offer is watered down. Yesterday I visited the store on La Paz overlooking the 5 freeway. They DONT EVEN HAVE DECAF BREWED! If you need decaf don’t go there. Keith’s store starts brewing their decaf early and always have it waiting for me. This one knows what customer service is all about! Thank you Keith!
Évaluation du lieu : 1
Laguna Niguel, CA
Needed to exchange a broken starbucks mug (arrived broken, ordered online) for the exact same mug. Barista acted like I was asking for something really crazy, then went to ask some imaginary manager, said they couldn’t do it without over ride. When I asked her to have the manager do that, oh the manager wasn’t actually there. So annoyed. Now I have to call starbucks and spend a ton of time on a $ 15 cup. They don’t use your name here so why even bother asking me when I order? They also don’t try to remember the customers & what you drink. There is one nice guy but the rest are not friendly. Going to start going back to the neighborhood cup.
Évaluation du lieu : 5
Aliso Viejo, CA
Thanks for the great drinks again this morning Liz. This Starbucks is our favorite int he area and go out of our way to go here most of the time. Staff is friendly accommodating and always professional. The drinks are always right on! Thank you all!
Évaluation du lieu : 1
Fullerton, CA
I usually don’t write write reviews but this one deserved. Overall the staff are nice. But there is this one employee who was rude. I clearly asked for no whip on my frappucino and he still adds it! So then when I see the whipped cream put on I POLITELY tell him «no whip cream please.» He makes a face of annoyance, THROWS the whipped cream, and aggressively THROWS the spoon into the sink. THERE IS NOT REASON FOR THAT KIND OF BEHAVIOR WHEN I CLEARLY SAID NO WHIPPED CREAM IN MY PEPPERMINT MOCHA.
Some may think this employee is nice. NOT TODAY! Check your attitude at the door sir because you’re in a place of business where that is UNACCEPTABLE. it was clearly YOUR mistake and yet you give me a look like I was the one at fault. I’m very close to calling corporate because you throwing items Around over an error on YOUR PART is grounds for a contact to Starbucks.
I was very close to calling you out on your lack of professionalism but thought I better be the adult in this transaction.
All other staff at this place are very nice. I’m sorry you have to work with someone like that.
Évaluation du lieu : 4
Lake Forest, CA
The staff are nice, and when we ask for secret menu items, they know how to make them! The employees are real, whomever hires them, makes wise choices. We’ve been coming here for about four years.
Évaluation du lieu : 5
Aliso Viejo, CA
Love love love this location! I come here everyday at different times and get the BEST service! They are friendly and fast! Sometimes I can’t believe my complicated drink is already done! Thanks for making my mornings a little happier!
Love the outdoor patio seating and the fountain… great place to hang out!
Évaluation du lieu : 5
San Clemente, CA
The raw product may be the same from Starbucks to Starbucks but what makes this location great are the people. I’m in here very early in the morning and the morning open crew are the best. They know my poison (London Fog, 6 pumps vanilla, mostly milk, not too much foam, one bag in and one bag out) and it is just perfect. Every time. Thank you Casey!
Évaluation du lieu : 2
San Juan Capistrano, CA
The staff seems friendly but the problem is they give contradictory information, I called customer service about an issue and staff here told me something completely different. Also, sometimes the young blonde barista can be a little rude, kids do run amok here and no employee ever asks parents to help keep the store quiet. Male baristas are very good here, always say lil things to make the customers feel good about the experience.
Évaluation du lieu : 3
Mission Viejo, CA
Got a good cup of coffee for a crazy price.
Évaluation du lieu : 5
Fullerton, CA
I love coming in this SB! They are so awesome! Thanks for making me look forward to my lunchtime!
Évaluation du lieu : 5
Aliso Viejo, CA
This store is the best in the area. BY FAR! I have been a daily customer for 5+ years and the M-​F morning crew is the BEST! Although I am missing Nik and Sean, I’m happy that the rest of the crew (Casey, Liz, Jon, Marshal, Kelsey, Ana and oh ya, Keith) are there to greet me and make a fantastic non fat 1 pump mocha! Thanks guys for making my morning brighter!
Évaluation du lieu : 3
Aliso Viejo, CA
Well Unilocal keeps telling me to write a review so I suppose I will.
Until recently I’ve never been to a Starbucks. I don’t like coffee and always thought spending $ 5 per drink was crazy. Although I have recently discovered this little gem they call «Green tea Frappuccino, with Toffee nut» this is freaking delicious. Now I have a Starbucks app that auto reloads.
3 stars is really because while I enjoy to product, its pricey and this particular location can run slow. Especially on the weekends. They are the clearly the B team.
Évaluation du lieu : 4
Aliso Viejo, CA
This is my neighborhood Starbucks. Some others are the same distance away but pale in comparison to this one on the corner of Alicia and Pacific Park. The staff are all retrained to give exceptional service with a friendly attitude always!
The place remains clean even when traffic is high. If there is a problem with your order (very rare) they are very quick to make it right.
When I go to another Starbucks I am usually pleased but some times the attitude is dismissive and condescending.
I do go everyday and so I am sensitive to service. I waited tables and bussed tables
In my youth so I do recognize servers trying to please and those who are just not interested.
Manager Keith seems to never stop working when I see him there.
Great guy.
Évaluation du lieu : 2
San Francisco, CA
It’s like getting coffee at a gas station without the convenience of actually getting gas.
It remains a mystery why employees are unable to make direct eye contact.
Évaluation du lieu : 5
Laguna Niguel, CA
I love Starbucks in general but this location is my favorite. I’ve been coming here 2 – 4 times per week for the past few years and have never had a bad experience. My drinks have always been made perfectly. The service is wonderful! The baristas are always friendly and make you feel welcome. There is plenty of seating inside and out. The tables are always clean. The bakery case is always stocked, even in the evenings. Highly recommend this location.
Évaluation du lieu : 4
Aliso Viejo, CA
This is my go-​to Starbucks! Staff are friendly, nice seats inside and out! Great to take the kids along bcs there are other stores and the fountain and the birds!
Évaluation du lieu : 1
Irvine, CA
Worst coffee ever. Honestly it’s crap and everyone knows it, why do people keep wasting their money here when there are MUCH better places RIGHT AROUND THE CORNER? I have no idea, but I do know that I am not coming back here. Soooo not worth it. Gross gross gross