Synergy Performance Health and Fitness Center

I cancelled my membership, face to face with the manager of this gym almost two years ago. I was assured that everything was taken care of. The reasons for the cancellation have been accurately described by the other reviewers: broken equipment, dirty facility, flooded, dank and unhygienic locker room, overly aggressive private trainers, etc.
Fast foward two years and now I am getting calls from a THUG collection agency, who is aggressive and threatening to me and my family and disturbing me a both my home and cell phone numbers.
The fitness membership «industry» is notorious for this sort of deceptive and unscrupulous behavior. That they continue with their membership shake-​down is mind boggling. Would anyone care to join me in a class-​action against this particular chain?

I can confirm the previous two reviews. Synergy USED to be World Gym and it was great! It HAD a «Power Pit» that was surrounded by chain link fence and had a cool sign that said, «Don’t annoy, molest, bother, disturb, [etc., etc] the animals.» It had chain falls for power negatives. The current management got rid of the «Power Pit.» The gym had these really cool, post-​apocalyptic bodybuilding images, both male and female, in giant scale on all the walls. The new management painted it over!!! This WAS such a great gym that Jay Cutler, former Mr. Olympia used to train there. But their most egregious offense is the aforementioned agate-​sized print in the contract committing you to a never-​ending checking account deduction if you do not cancel your membership within thirty days of your anniversary of joining. And even THEN you will have a terrible time getting them to cancel your membership. The rest of the gym has, as mentioned, busted equipment, run down locker room, rusty weights. The fall of a great bodybuilding gym caused by lame-​assed ownership. Sad.

Tried to cancel my membership here and the Manager at the gym gave me his word that is was canceled and I wouldn’t be charged, a month goes by and I get charged. I confronted the manager again and he said I would be refunded. Another month goes by and there is no refund and I got CHARGED AGAIN!
I called Synergy trying to reach the manager and found out that he quit/​fired who knows… I explained the situation to the new manager and the best he could do was stop charging my account and a free 2-​month membership. LAME! There’s a reason I was cancel-​ling my membership in the first place… why would I want 2 more months at this crappy gym.
Why is it crappy:
1) Membership is overpriced $ 50 a month other places like LA Fitness $ 30, 24 $ 20 (LA Fitness has all and more equipment than Synergy, plus a basketball court, racquetball courts, swimming pool, Jacuzzi, sauna for a cheaper monthly price, I wish I found this place earlier before signing up with Synergy)
2) Roughly half of the cardio equipment was down for repairs
3) The overall atmosphere inside the gym looks like an abandoned warehouse with no ceiling, locker room is dingy, saw a few roaches
4) You CAN’T TRUST management here, they will lie to your face. Get everything they say in writing, if you are still considering joining this gym take my advice and take every precaution to protect yourself, the management here can not be trusted

This place is small and dirty. The machines are old. The management does not do its job.
Good luck canceling your membership. We followed the cancellation process according to the contract and Synergy is STILL deducting a monthly fee from our account. We constantly reach out to the manager. He «promises» our refund has been processed and our membership is cancelled but we have yet to see a penny of it!!! STAY AWAY!