Burger King

Asked for extra pickle on Whopper cut in half I got a total of four pickles on whopper not cut in half although my receipt says it is…

If you want the coldest fries imaginable, go here. They could care less about customer service. He apologized for the delay, which led me to believe things would be hot. The fries were so cold, I’m heating them I’m my toaster oven now.

God awful. Cold onion rings. Burnt bun.
I remember the food here being a train wreck when I used to live in Heathrow years ago but it’s still horrendous today! This location needs to seriously get rid of all the teenage Latinas they got flipping the burgers because it’s been 10 years of crap food and crap service.
Please just change this Burger King into a Krystal’s. That was the only decent burger joint west lake Mary had!

Late night is absolutely awful! The staff hides in the back pretending they are closed! Should be closed for good!

I went to their drive through on 01/​27/​2015. They have a sign in their drive through advertising the BK Scholar coupon books for $ 1.00 so I bought two of them for my grandchildren. The coupons all expired on 12/​31/​2014, so they are useless. That store is too far from my home for me to go back for a refund. Seems to me that the manager should have taken down that sign and stopped selling out of date items.

The drive through server had the personality of an inmate waiting on death row for the chair only to be handed an over due electricity bill. He got way to confused over two of the same meals with extra onion rings. Think he was unsure if we wanted fries also so when we got home we found he was kind enough to put 3 fries in with the onions. Bless him I guess his heart was in the right place but I think he left his common sense at home under his coloring book. He should have asked. Also the buns were stale and would have been more use to an angry gang of out of control ninjas on a throwing star outing. The coke I ordered was not coke, I think it was some kind of very lightly carbonated raccoon urine or all surface cleaner. I’m pretty sure we will not be headed back there. I think they blew the budget on the refurb of this slop house. And had no option other than to hire a crew of clueless short buss hitch hikers…

BK owners are hiring crummy managers and killing BK in Seminole County FL. They are running the stores into the ground. It is a shame too. The stores around here are dirty, the service is bad, management doesnt care. They had the wrong prices on the menu, we asked to speak to a manager, they are just like — its the wrong info on the board. ILLEGAL and false advertising. Just watch if that store doesnt get a lawsuit. I predict at least 1 of the 2 nearby stores go OUT OF BUSINESS before a year is up. Just wait and see.
Not only that but they got our order wrong, which happens nearly every time. I am thinking this might have been our last trip to BK — at least this one. My suggestion — Fire the management. Hire good people, the owner is being too cheap or something and not hiring people worth a damn. Clean the place. Repair things that look bad. Fix your drive-​thru time. Fix your menu prices or honor them! ITS THE LAW. Train your management about customer service. Where did you find these people? Under what dirty rock? FIRE THEM. Save yourself, before its too late. OWNER do you hear me?

Terrible BK stay away service and food are aweful. Don’t know what they are doing. I have been going to BK for a long time, and this is the worse ever. I will not go back there again, too many other restaurants in the area to have a bad time. The food was terrible, they got it wrong twice and I believe that it was the manager, was asking what goes into a burger…

The drive thru line moves way too slow and is poorly planned. But the strawberry sundae was delish.

25 minutes in line at the drive thru. Once you’re in the queue you need can’t get out. Food comes quicker from Chili’s.

Burger King continues to get worse. Stay away!