Went in on a Saturday afternoon and was assisted by the co-owner. He seemed to be well versed in the anatomy of the foot and presented his knowledge to me in full. About 1.5 hours later I left with a pair of shoes and went on a run(treadmill) 3 miles, horrible hip pain, never before experienced. I chalked it up to the new shoes and decided to give them another chance. Second run more of the same, so I decided to take them back and exchange them. When I entered the store and he saw me with the box he treated me with a stink eye, and begun to lecture me and say he has never done this and if he knew i would return the shoes wouldn’t have spent that much time on me. Side note — the reason that it took that long was due to his rambling(likes to hear himself talk). I decided not to say a word, accepted my refund and left, never again shall i return. If you go in prepare to give about 1 hr, and I pray you get the right shoe. Where as most stores allow a trial period, this store does not, even though there return policy states it. Good luck with them, but id suggest dick pond.