Courtyard New Carrollton Landover

Perfect place to stay when visiting DC. Close to train and FREE shuttle service running very frequently to and from train. Staff was more than helpful our entire stay. Provided info on local places to dine. The in house «Bistro» was convenient and clean with the most polite and prompt staff. The pool area and rooms were very clean. My kids had a blast here on the down time after DC visiting. The courtyard was a great place to eat breakfast or wind down at night. My husband didn’t like the «soft» beds, but if you are looking for a nights sleep that is equal to yours at home while traveling anyplace, you are not being realistic. The staff was A plus.

It was clean. Staff was friendly. Cool location. Not too far from dc and my buddies house.

Clean and quiet hotel in a business area, so it feels safe. Complimentary on-​site parking available and a shuttle that takes guests within a 3-​mile radius. I stayed in a King bedroom w/​a sofa that converts into a pull-​out. Loved the layout of the room. With the military/​government discount I was able to receive a $ 10 meal credit for both dinner and breakfast. They have a nice indoor and outdoor lounge area. Only issues I had was the toilet making a loud sound once in the middle if the night that was annoying after flushing. It went on for about 3 minutes, then the air makes a funny sound when it’s kicking in. Other than that, no complaints. This will be my go-​to hotel for the area.

I’ve stayed at the Courtyard for roughly 15 nights over the last couple months. It’s not the best hotel but it is one of the better quality for the price hotels in decent distance.
Bistro staff was always great. Front Desk staff were polite and helpful during the day but the night shift was hit or miss.
As others have mentioned there is not much at all around the hotel. If you flew in and took the metro or a cab to the hotel, you’ll be needing a cab to go anywhere other than the Subway hidden in the bank directly across the street. There are not other stores nearby what so ever. The small shop inside the hotel has a limited stock of food and toiletries. The Front Desk does also have some random items you might have forget (toothbrush, razor, etc.).
The hotel does offer a shuttle to/​from the Metro stop and they did offer to run me to the store if I needed to go when I asked if they sold laundry soap but I had a rental here.
The indoor pool is very small but it was always empty during my stays (in the winter though). There was always a staff member sitting in the chair on their tablet/​phone; assuming they are a lifeguard? Couldn’t tell unless it was their lunch break spot.
The fitness room is good enough for a hotel. Fairly small but it has a couple cardio machines, a free bench and free weights. It seemed clean every time I used it. If you want to run outside, the main road is almost 1 mile exactly in a circle around. Running down at the Capitol Mall is great but it’s about a $ 10 metro ride round trip or an hour each way during traffic hours. Free parking though if you get there before 7am.
The laundry room only has a single washer and a single dryer to share among the entire hotel. There is no sale of laundry soap or dryer sheets on site so bring it with you or you’ll have to run to Shoppers or Walmart (a few miles away). It also costs $ 1.50 for each.
The free WiFi gets bogged down horribly when the hotel is booked up. During my most recent stay I hit the next Rewards tier and got free upgraded Wifi which supposedly offers a better connection for streaming movies. It didn’t get any better; it actually seemed worse this past week when the entire floor was full of random UPS drivers in training.
My only real gripe is house keeping. It seems like they only clean your room once or twice if you stay a week and they don’t do more than empty your trash and replace the towels. I checked in on a Sunday, and noticed a large white «stain» next to my bed on the carpet. It’s pretty obvious what it is … no reason to go into details here. I called the front desk and they said housekeeping had gone for the day but they would leave them a note to clean it tomorrow. They offered to give me a new room but I had already unpacked my luggage into the dressers and closet. didn’t want to re-​pack and move. The next day the stuff was still on the floor. This time I took a picture with my phone and walked down to the desk. The woman I talked to the night before was there and she said housekeeping said they cleaned my room. I showed her the photo — she almost puked. Day 3 comes and it is still there. At this point I asked to be moved to a new room. The new room was clean but from Day 3 to 8, I never saw housekeeping inside once. I washed my own towel on night 5 or 6 when I did my own laundry.
I’d recommend this hotel to anyone staying in the beltway area; especially if you want a quick walk/​drive to the Metro or any of the business buildings in the loop here.

My room was clean, the staff was nice, and the location was great for work. What wasn’t so good was that the outdoor courtyard was messy, I could hear the interstate from my room, and the location felt like it was in the middle of no where. Even though there was no gas station, restaurants, shops, or market within 1 mile radius, the place was very close to the interstate exit/​entrance. The place wasn’t too bad but I will have to think twice before coming back.

Nice clean hotel w friendly staff
Health club is smelly, wet towels everywhere, phone doesn’t work
No shampoo or conditioner in room. Front desk brought it down quickly

We stayed here for a Redskins game in December. When we checked in we were notified that they were doing free breakfast as a Christmas gift, which was a nice suprise. Needless to say, there was always a huge line in the morning for breakfast in the café and a lot of things got sold out quickly, but it was nice.
They offered a shuttle to the metro station, but we drove to the stadium. The hotel is standard Marriott, and was clean and the staff was friendly.

Nice hotel stay and an inexpensive way to stay close to DC without the exorbitant costs. Service was very good. Staff were all polite and had whatever we needed right away (crib, extra towels, etc). Has a pool, although I never went in. No complimentary breakfast, but they do have a Starbucks machine downstairs. Clean and comfortable, would stay again.

A mostly quiet property where we stayed for a Redskins game and as an operations base for going into DC on the Metro. Standard Courtyard setup with paid breakfast and a fancy lobby area.
It’s not quite as close to the Fedex Field as I thought it was, but that seemed to work out okay. The hotel shuttle doesn’t go to the game, but they do have a deal with a local limo service. For us, $ 15 a person. Good deal.
The hotel shuttle *does* go to the Metro station, which is also an Amtrak and Greyhound station.
We did put a do not disturb on the door when we went out, but they did the room anyway. Maybe someone stole our sign?

This place was beyond amazing, the people the food was awesome the bar area was great. came from Las Vegas Front desk staff was very friendly. the metro station is about a block away. they have a shuttle that will take you there. room was clean, comfortable if you want to get away from the city a little bit i would 100% recommend this courtyard, and even stay again if i had too!

Returned to this property this week and was as happy with it this time as I was the last time. Really nice, comfortable, well-​maintained property. And great staff! Read Cynthia N. She says it all (05/​25/​2012 review).

I chose this hotel because it was close to my office — almost within walking distance.
The hotel has been renovated — a modern look to the lobby and updated furnishings, carpet, and granite counter tops in the rooms. Although I didn’t use the pool or the fitness center, it’s always a good thing when a hotel has them, especially for free. One upside to the room was the mini-​fridge. I like to keep bottles of water handy and having the fridge to keep them cold was nice.
I’m also glad they finally brought a restaurant back to the Courtyard hotels. The Bistro isn’t perfect, but at least you have an option of eating at your hotel instead of venturing out. I found the dinner options to be more tasty than the breakfast options, but the food was like eating a pre-​packaged meal at the airport. Although it looks fresh, something about it says it’s not. And while it hit the spot, it’s not super delicious.
What surprised me about this hotel was how nice everyone who worked there was — from the front desk to the restaurant. I never got an attitude from anyone, and they were usually more than helpful. The shuttle driver was always on hand to give me a ride to the train station and to pick me up. And when I was ready to leave for the airport, they called a reliable taxi driver to take me.
The only real negative to this hotel is its location. While it’s close to offices, it’s far from conveniences — restaurants, grocery stores, gas stations etc. The nearest area of these sorts is about 3 miles away. But the hotel is close to the New Carrollton train station so it’s easy to hop the train into a busier area if you don’t have a car.
The hotel and its services alone are three stars, but the customer service I received earned this hotel the fourth star. I would definitely stay here again and recommend others do as well.
Unilocal 52 #21

The stay was pretty enjoyable with a few quirks along the way. First they have removed all the vending machines so that you buy from their front desk at a higher rate. They also have a resteraunt in the hotel, however it is over priced bar food, I would not recommend. The business center has nothing but problems. The can’t seem to keep their printers working to save their lives.

This is an older style Courtyard. Nothing fancy but very nice. Our room had a nice balcony and a refrigerator. I feel the Courtyard chain is the most consistent of the ones we frequent. I have never been disappointed by one yet. The only minuses were the constant freeway noise (which does not really bother me so much) and the people above us whose child thumped around the room at all hours. We did not ever make it to the pool or whirlpool as it closed at 10 which is a little early if you ask me. And it seems that most Courtyards are moving away from the available-​all-​the-​time coffee and tea which used to be a draw. After a 12 or 14 hour day of hitting tourist attractions I like a little coffee and to soak my aching feet in the whirlpool. But oh well.
I will tell you about our two favorite things here. The first is the very short walk to the Metro station. This is the reason we chose this hotel. It is an easy .5 mile 10 – 15 minute walk, depending how bad your feet hurt after a day in DC ha ha! Appsrently they have a shuttle that may run you back and forth to the station but we were not aware of this. It is not mentioned on the website that I know of and we saw it is the only way we know.
Our room was in the rear of the hotel looking at a wooded area. There is a crazy cardinal who would come out every morning and look at/​fight himself in the side view mirrors on the car. Very entertaining. And upon inspection of the car there was evidence he had spent a lot of time keeping himself very busy if you know what I mean! I know the cardinal story is random but I am a bird lover and it was a treat.