Serenity Tattoo Removal

I have been going to Steve for about 2 years… the best progress. I’ve just took my time over my area being done, no lie… he’s very honest, straight forward, pricey but well worth it, and it hurts! But if you want no scarring this is the place to be. You just need patients. My area is taking 9 sessions and I’m on 5. Big progress & soon I’ll be tattoo free :)

The owners of Serenity Tattoo are awesome. They have several different lasers they use to ensure your ink colors are optimally targeted for removal. The entire process is explained to you in detail and all of your questions are answered. I have heard others (including my daughter) say that tattoo removal is very painful. They usually say it is more painful than getting the tattoo. I have not had that experience at Serenity Tattoo Removal. The owner is fantastic at laser application and optimizes your comfort with continuous cool air. My first pass resulted in no blistering or damage to my skin. My second pass also had no blistering. The prices are very very reasonable as well. Don’t make a mistake (again) by choosing a crummy laser technician. At least go to Serenity to talk with the owner first. I know you will choose this place in the end. Good luck in your search.

After getting a laser burn at Erased Laser Tattoo Removal, a friend recommended me to try Serenity Laser Tattoo Removal.
From the first treatment I could tell that Steve is very knowledgeable and has a passion for his work. He has 4 lasers to adjust to any ink or skin type. He takes before and after pictures and provides post-​treatment ointments and bandaids if needed.
He has many years of experience that reflect in his work. I’ve had only great results with him.
Steve and Rebecca are very friendly and always send out reminders for the upcoming appointments. They would even check on me after the appointment.
I highly recommend that people would not try to save money on the cosmetic procedures such as laser tattoo removal. It’s all about the quality, and Serenity Laser Tattoo Removal can guarantee the best results and the most personal care.

I have only had 1 treatment done about 2 yrs ago and then moved away. I refused to go to any one else but Steve. He has patience and understanding. He also has the most high tech machines in town. He did 1 treatment on my hands and face… All with color. I’m tortured by all these terrible tattoos and from just the one treatment I noticed a huge difference. My face tattoo is was green and now it’s 50 percent gone from one treatment. I’m definitely going back to him now that I’m in town. Rebecca is also lovely too. She made me laugh and made me feel super comfortable. They both did.

I have been coming to serenity for 2 years now. I’m so thankful that I found them. Not only are they fast and friendly but the work performed is amazing. I have never had an issue and my ugly tattoos are almost gone :) patience is key when removing tattoos. Can’t wait to start removing the rest of my tattoos and be ink free

They do amazing work here. I’ve had tattoos removed at other places and I have scars from them and you can still see the outlines. The tattoos that I had removed here are just gone without a trace, no scar, no shadow. You can’t tell I ever had a tattoo on my wrist or arm! He also cleaned up some of the removal work from the other place and they are looking a lot better. He has the best equipment and maintains it. Do not go anywhere else!!!

I love this place! They make you feel comfortable throughout the entire consultation and procedure. Steve answers any and all questions even after you leave! The feeling is more family/​friend rather than patient/​doctor. There was no pain! they gave me antibiotic ointment, anti-​itch cream, and an ice pack before i left; all free! (the icepack helps relieve the after feeling.) The staff is amazing and I’m so glad to be removing my tattoo at serenity tattoo removal! Also I got free candy and let me tell you free candy is the best! Haha I will post results of the removal at a later time:) thanks Steve!!!
Ps I encouraged Steve to buy skyrim and he totally got it! Love, love, love this place!

I couldn’t even manage to schedule a consultation with the man that I just spoke with.
He was very rude,
sounded impatient,
as if he had better things to do.
He didn’t even offer me his name.
Looking on their website, there is a nice looking lady, smiling, sitting in front of a computer… She must have been busy, or on vacation.
I waited for him to get his calendar, which tells me that they must not have an up to date system… I have never called some place to schedule an appointment and had to wait for them to get something, or to wait for their computer to load.
.Because they are READY to treat customers.
He asked me when I would like to come in,
and I asked him what was the soonest day he had available.
He then asked me, «What day»
I JUST ASKED YOU. WHAT IS THE SOONEST DAY?
Why are you asking me what day?
I asked him about tomorrow, (Friday)
He then asked me what time.
I asked for what he had available,
and he said he had something at 3pm.
I told him that wouldn’t work, and I asked him about Monday, in the morning.
«what time?»
In the morning… Like I just said.
In the morning on Monday,
if you have something available in the morning,
you know, like before noon!!!
**YOU** know what you have available,
and what you don’t,
so WHY do I have to play Russian roulette with appointment times?
I had enough, and I hung up.
***Any other place that I have called to get a consultation from is ready, and willing with what they have available, on what days. I didn’t have to pull teeth.
Hopefully, you will have better luck than I did.
**
Comment from rebecca g. of Serenity Tattoo Removal
Business Owner
8÷18÷2014 Your review insinuates that We are a rude company, but you hung up on us, after asking what time you wanted. Who was being rude?
**
Rebecca,
basic phone etiquette is for employees to IDENTIFY themselves.
Your employee did NOT.
Was I wrong for hanging up??? Yeah, I could have handled it better.
If I can say that I could have handled myself better, you, as a manager could probably understand that there is the possibility that the man who answered the phone was in a bad mood… instead of just calling me rude.
…because that’s PROFESSIONAL. So, am I really «insinuating».?
Maybe teach your employees better phone etiquette. You can Google it, FYI.

I did my research to find the best tattoo removal in town and this is what I found.
I wanted to go somewhere to COMPLETELY get rid of my tattoo with NO damage and at REASONABLE price and this is the place!
Steve is very passionate and caring. he promises number of sessions, gives you an honest opinion and always makes you feel comfortable.
he is very skilled on what he does and I would totally recommend this to anyone trying to get rid of a hideous tattoo that one thought would be impossible… well not for Steve! :-)
P. S. he takes pictures of EACH session to show you the process in high-​res pics!

I visited the office today and there is something I want to share w/​reviewers. In addition to the two types of laser tattoo removal machine and a chiller, there is a hi-​tech laser tattoo removal machine that works even better since it can be used for all colors. It gets the ink better while causing very minimal damage to the skin. Based on my conversation with Steve, he attended the laser machine event annually to stay up-​to-​date with equipment to offer the best treatment possible for his patient. I witness his passion for helping patients to rid of the unwanted tattoos.
I have to say that Steve and Rebecca again are so caring, considerate and personable. Unlike other offices that want you in and out, they take the time to build rapport and the office and patient relationship.
I am very pleased with my treatments and highly recommend this office.

Went for 2^nd treatment today. Again, the staff here are really friendly and make you feel very welcome. They also take the time to answer all your questions in detail.
I think that they’re doing the best job possible but my expectations of how quick the removal process should take may be different than reality. I’ve posted pictures of the pre-​treatment and after 60 days, I’ll be posting after another 60 days after the 2^nd treatment.