Ted Wiens Tire & Auto Centers

Omg! This place is fantastic! They took care of problem lick addy split. I got a bolt or screw in my car’s right rear tire going through Main Street’s construction zone at 4:40 pm on a Friday with two little kids in the car. I called the Cheyenne shop who referred me to this place.
I can’t thank the friendly and professional staff enough for taking care of the tire just before closing. They did an awesome job!!!
Thank you guys and gal!

I am editing to 2 stars. I kept thinking that I was too hard on them. They did a good brake job for me. I still will never go back, but you may have an okay experience here. Trying to be fair.
I have been to this shop almost a dozen times through the years. I kept going back because it was close to my house. But i’ve experienced so many rip-​offs there I have to rate it a 1 star. Overcharged for labor, charged for work not done, mis-​diagnosed problems that caused me to pay for parts I didn’t need. Their set-​up is all wrong. They have a salesman that does all the greetings, not a mechanic. So, you don’t get good advice before they start, they just throw in all the service you don’t really need, but you don’t know until after the fact. I’m glad I moved and I have no reason to ever go there again. They’ve cost me thousands and thousands of dollars. I wish I had known better before.

THE place to take your Jeep. I had put my Jeep in 2 other shops, neither of whom had done a thing except charge me a lot of money and, in one case, break far more than they fixed. Based on a recommendation from a local 4WD club I took it to Ted Wiens on Las Vegas Blvd and asked for Darrell. Best choice I ever made — these guys are real Jeep experts! Not only did they solve all the problems I had (and there were several,) but Darrell helped me recover some of my money from one of the previous shops that had really screwed things up. My Jeep runs like new now. They’re not cheap, but you get what you pay for and I definitely got that here. Highly recommended. I’d bring my Jeep back here any time I’m in town.

We had appointment today at the Ted Wien Auto Center on Las Vegas Blvd to check our air conditioner in our Jeep. They took us in earlier than our appointment and within about 15 minutes had found what they felt the problem was. We had it checked about 6 weeks ago at the dealership we bought it at. They quoted us a price for a whole new unit which we found out today we do not need. I want to thank Steve and Darrell for taking such good care of us. They are honest and didn’t try to sell us something that we didn’t need. They feel the problem has been solved but also want to check things out in about a week to make sure everything is still working like it should. We will be taking our Jeep back to have them taken care of it from now on. It nice to know that there are still people who want to give good customer service and also don’t try to sell you something that you don’t need. Thanks again to Steve and Darrell.

IF YOU ARE PASSING THROUGH TOWN AND NEED A FIX, DON’T COME HERE!!!
I broke down on my way to Vegas and had to make a quick decision on where to go for a quick fix, as Vegas was not my destination. So I pulled up my trusty Unilocal application and saw that this shop had ⁴¹⁄₂ stars and nothing but a few good reviews, so I though it was a safe bet. As we all know shops aren’t the most reputable of businesses a LOT of the time, which, unfortunately, was the case with Ted Wiens Tire and Auto Centers on Las Vegas Blvd.
As soon as I walked in the door, he looked at me and said, «well it’s never good when you have to pull up in a tow truck!» I should have known then that these guys fish for suckers. He proceeded to tell me it would take three hours to find out the problem because there are sooo many tests they have to run. I just said I needed it fixed and back on the road. Sure enough 4 hours later, I receive a call that tells me what the problem is and the amount of money (more than cost of the Vehicle). I told him I would be right back. He pressured me to make a decision so they could get it done today. I told him I’d rather get it done right.
I showed back up and told him that it was too much and I needed to get it towed to my Uncle’s house until I could figure out what to do. He looked at me as if he didn’t believe me, called the shop and they rolled out my truck. I opened the hood and the power steering cap was off, there was a dirty rag left in the engine and there was splattered oil everywhere. My truck was in worse shape than I brought it in. On top of that they charged me the unnecessarily expensive fee to perform all the check.
I spoke up and said something about it and was left with blank looks and sorry that’s our policy and there is nothing I can do. I had to pay or they wouldn’t give me my truck back. I’m glad I got out of there before they charged me more and gave me back a bucket of bolts!

Thank you Robert and team for great service! I’ve trusted Robert and his team to keep my car running smoothly for about 6 months now. Being a fill-​it-​up-​and-​drive it kind of person, I appreciate that Robert explains the issues with my car, gives me repair/​replacement options, and believe it or not, he’ll shop around to find the best parts prices!
Some auto shops leave you wondering if you’ve been taken advantage of — not Ted Wiens. Thanks Robert and team!