Wonderland Bakery

Macaroons were hard and dry, took one bite and threw away. Cute shop. Disappointed

Beautiful décor. Pricey cookie decorating «party». It was difficult to squeeze the frosting out of the containers. Definitely paying for the overhead.

I’m not quite sure where to start.
I am an Independent Fashion Consultant for LuLaRoe. Another local consultant and I decided to have a training here for our teams since they have a room available for rent that also had a screen compatible to play/​display a PowerPoint. Or so they said.
First of all, I let the girl know who helped me book it, that I would also be «hosting» with another girl. Tonight when she had happened to walk in the location before me, the employee (Kelsey) would not speak to her because she wasn’t me.
We ordered pizzas to be delivered (because it was suggested we could do such when we first looked at the space) and she called me as I was walking in the door to let me know they didn’t have plates. At which point I responded that I was walking in the door and we’d finger it out. Once in the door she said they did in fact have plates but it would be a $ 24 charge. The price we payed fro terrible service was outrageous. We refused the plates and told her we’d just use napkins, she then asked if we brought our own because that would be a charge as well. My co-​host went next door to the pretzel shop to grab some paper towels to eat on. (SERIOUSLY?!)
Upon arrival, (our reservation was for 6:30 — 8:30) 10 minutes early, we were informed that we were not allowed to enter the room until our given time. There is no where to sit so we awkwardly stood in the middle of the bakery waiting for time to pass. Don’t worry, the attitude we received upon arrival did not end for a second the entire visit.
Once we finally were let in the room, Kelsey, with all her attitude in tact, asked for my flash drive. When she plugged it in, the PowerPoint I had saved did not show up. They had no other system for me to access my flash drive to try to figure it out so I walked over to Apple. (They were AMAZING to me, by the way). I there plugged in my flash drive to move the file around to see if I could access it.
I returned to Wonderland to find that it was still unable to be accessed. In which case I let Kelsey know that it was her screen that was incompatible with the format of which I had my PowerPoint saved, though she told me to bring it in that way. She tried to tell me over and over again, that it was my flash drive, and not her screen. That the other screens they have play PowerPoints fine, they just have to select every slide to show. AKA A PICTURE SLIDE SHOW!!! Not a PowerPoint.
After wasting 30 minutes of time we had paid for, and obviously they were going to be strict about it, I just told her to forget it and I would figure something else out. She walked out, clearly annoyed with me and my trying to make SOMETHING work. The music was loud and annoying and there was a train riding around that was beyond irritating. We asked to have both stopped and/​or turned down. When I asked that, there was someone else present in the bakery (I found out later, the owner) who was all of the sudden so gracious and helpful to gladly grant those 2 wishes.
Kelsey came in minutes later with a tray of MAYBE 10 – 15 literal shot size paper cups of water. This is the last we saw of her until we checked out. Which is a whole different story.
We were quoted this room for $ 150/​hr. So for 2 hours it should have costed $ 300. Plus tax. I had paid half ($ 150) over the phone when I booked the space. He remaining balance somehow was $ 278. When we asked what for, there was a $ 54 added gratuity, on top of a $ 104 gratuity, and then the sales tax? It was VERY confusing and I have no idea what we paid for. When we asked what the charges were for she explained to us that there was SOOOO many people that had to come in and completely change the room, clean all the legs on the table and the baseboards and blah blah blah. Oh ANDDD she brought us water. She was very very rude when we asked her about the charges and just had so much attitude. As we were leaving she shouted to us, obliviously sarcastic, to have a good night. As soon as we were out the door and looked back she was laughing and shaking her head. The service was terrible. The treats were terrible. (Bless the hearts of those who got them after all this) And we basically paid $ 500 for occupying space for 2 hours. No PowerPoint, water shots, and a WHOLE LOT of attitude. I will never ever be returning to this place and I will happily spread the word. As we stood outside last night, we let everyone who looked at it walking by that they didn’t want to go in that place. Hopefully people hear about it BEFORE they walk in rather than after, we made that mistake.

Ok so the only reason I’m not giving this place 1 star is because the staff is super friendly!
But omg their cake and frosting has to be the worse I’ve ever had in my life.
My kids and I all tried different cupcakes and even bought a couple of the cakes in the jars for my sisters (who are both great bakers). Embarrassingly to say they were like «what the heck is this and where did you get these?» They said they were so dry and disgusting, um just like the cupcakes my kids and I had. Poopy:(
So sad because this place is super cute!

Decided to try a red velvet cupcake thinking for the price $ 3.75 they would be delicious, but no looks can be deceiving. The cupcake was horrible. Dry and very hard the frosting was not even sweet it tasted like plain butter. Not only that after I ordered mine I saw a bug on a cupcake where they have them on display. For the over priced cupcake I think I’m going to stick to cupcakery. I will not recommend this place to anyone. Everything there is over priced & horrible.

2 reviews for the friendly staff, however the cupcakes not so good. They were too dry and a little hard for my liking. I tried 3 different flavors and all 3 werent up to par :(

I ordered a caramel apple which i thought was going to be fresh, crispy and delicious, oh how I was wrong. As I went to take a bite my tooth was almost BROKEN because the Apple was FROZEN. I give it to one of the employees to tell them it’s frozen. They deny the fact that’s it was frozen. I say «well if it’s not frozen why don’t you cut it for me?» The «professionals» use a PLASTIC knife. As expected it broke. I called over the manager whom was extremely rude, I ask her nicely to cut the apple again. She comes out with this Gordon Ramsay butcher knife and tries to cut my apple open, still denying it was frozen. She then pushes the knife with all her body weight. Still, the apple didn’t break. Once she tries a second time with help of another employee they break it. I didn’t get a refund or another apple. I know it’s just an apple but the whole situation was ridiculous.

This place is pretty Killer! I strolled in here yesterday while shopping in surrounding stores. I was really craving a cupcake the night before so this was a blessing in disguise. I was first mesmorized by the Cake — push pops. Um… ADORBS! Not to mention DELISH. I got a birthday cake push pop and it is very good, light buttercream, great flavors, and the push pop packaging is very sturdy (i know beacause i dropped it :/​wah wah… and it stayed perfectly intact!) The thing I really love about them is that you can eat a layer of cake and frosting like you would a mini cupcake, and then just put the top back on and continue to enjoy it later.
I wasnt too wowed by their cupcake flavors as they are very standard/​common. The apperance on the strawberry cupcake was intriging so I had to request some input from the 2 girls behind the counter. They assured me that it was made with real strawberries and tasted like real strawberries, not that nasty artificial stuff that these trendy bake shops tend to sale. The were pretty serious so I bought one. WOW WERE THEY RIGHT! The vanilla cake itself was pretty good, not incredible, but pretty good, but the frosting… THE FROSTING WAS JUST… MIND BLOWN! So light and fluffy, and somehow rich at the same time, and yes it tasted like real strawberries.
This place also designs beautiful and cute cakes. They are also great for disney themed parties and can help provide characters/​princesses.
Cake wait to go here again soon. maybe tomorrow! :)

Despite the reviews on here, I still decided to give this place a try. Bad decision!
There were 2 female employees working when we stopped by on Sunday. They were really friendly and welcoming. That’s the reason for the 2 stars.
The bf and I figured we’ll try 2 cupcakes. Our daughter didn’t want (surprising, but smart lol). I don’t even remember the flavors. I think one was red velvet with a cream cheese frosting and the other was vanilla with a chocolate frosting. Both cupcakes were really dry and even a little hard. A cupcake that’s not moist definitely needs frosting! Too bad the frosting wasn’t so good either. It was super sweet, so it only tasted like sugar.
Bummers because they looked better than they were. For $ 3.75 it should be a better cupcake. At least one that’s not hard or dry. I don’t think we’ll give it another try.

I agree with other Unilocalers in the fact that I should have read reviews before buying anything. The shop is absolutely adorable and they do a good job of making their baked goods look good. However, the taste is just not there. I paid $ 8.95 for a slice of Oreo layer cake. The slice is huge, but for that price, I would have expected a moist and flavorful cake. It was dry and it doesn’t have that cookies and cream taste. The frosting is just bland. I have paid less for better tasting cake. I’d recommend this place just to have a look, but don’t buy the cake.

Best desserts in the west! This was on my bucket list for a while. It will continue to stay there because I will be visiting again and again. Enjoy!

Hi so I had my cake picked up for my boyfriends birthday and I was very unpleased with it. I payed over 100 dollars for a cake and 80 dollars for 10cookies. If I’m going to spend that type of money I expect it to be done better then what I received. The sheet for the logo didn’t even go across the whole top like I was promised. It looks like it was just slapped on top and when it didn’t fit across you guys added black frosting to make it blend but it clearly didn’t. I felt like mabye they didn’t seem to care since I had already payed upfront. Here is a picture of what I picked up and it wasn’t even centered.

I loved my vanilla cupcake. They were very nice when I came in. The turtle caramel brownie was delicious too!

So I should have checked the Unilocal reviews before I bought the terribly overpriced extremely bad cupcake that I bought here.
The display showed an arrangement of potentially delicious cupcakes so I bought a chocolate buttercream cupcake. It was $ 3.75. I gave the cashier a $ 20 and she gave me back $ 15.25. No, she didn’t do the math in her head. She used an iPad they use for their POS system.
So I tried to unwrap the cupcake by removing the paper thingy it was cooked in and as I did I realized the outer part of the cupcake was hard as a rock. When I tried to peel the hard outer part off, the inside of the cupcake completely collapsed and it couldn’t even support the icing on top. There was virtually no cupcake, just a pile of icing on top of the paper.
With the plethora of cupcakes places save your money and calories for something worthwhile and skip this place.

I’m pretty disappointed. For $ 3.75 a cupcake, they shouldn’t be hard and dry. The older male worker also had no peronality and acted like I was wasting his precious time.
Shame too because the shop itself is adorable.

Quite an immersive bakery — when they say Wonderland, they mean Wonderland!
Lots of different baked goods to choose from, with a wide array of flavors and daily specials. There’s no seating inside, which deterred me from trying any ice cream. I’m sure it would have melted into a puddle after stepping out of the store. I’m surprised there isn’t any place to sit inside, though the floor space is taken up by crowded displays. Compared to Gelato Messina next door, this is a real drawback.
I tried the Hazelnut cupcake which had an excellent frosting piled high on top. The cake itself was dry and a little eggy rather than the vanilla flavor it was supposed to be. I would try some of the other items next time.

They get two because the women working are pleasant and the place is adorable.
It’s very very dry though… I was very disappointed with the cupcake I bought. :(
It looked cute and sounded nice– but it didn’t taste fresh… It was dry… Icing was mediocre… Said to say, I really wanted to write it a nice review.

I don’t think I’ve ever really tried on purpose to give someone a one star review but unfortunately today I don’t have anything good to say. we were just coming from brunch and get some gelato so we stopped next door to try some cupcakes. my wife loved the really girly décor so she had to check it out.
hazelnut cupcake (¹⁄₅) — we took a bite and basically spit it out… it was hard and felt like it was an old cupcake that was sitting for a couple days. for 3.75 that’s a ripoff
maple bacon cupcake (¹⁄₅) — same thing here took a bite and spit it out. hoping that maybe it was just the first cupcake it was also the second one.
for the price you pay you definitely get nothing but a feeling of getting ripped off. whoever is running this establishment is giving up or something. we also don’t have anything good about the customer service there was a few people in front and they didn’t want to say anything about their product. I’m sorry to have given you this bad rating.

I’m not clear what this place is. Is it a party supply store? A bakery? A place to hold birthday parties? A zoo? It was a train wreck, and not one I wanted to look at. Was standing at the counter attempting to see what was in the display case when I was abruptly pushed out of the way by a large group of kids & their Mom’s, much at the encouragement by an employee. FOR A PHOTO! Not once did any employee say hello, offer assistance, or even an «excuse me» or apology for being rudely bombarded by these kids & parents wanting a photo!
Never. Again.
What I want to know is this: are the glowing reviews for this place written under the right bakery? With SOOO many people saying how the cakes purchased were hard, gross, and not fit for consumption HOW is it possible people buying & consuming «the best cakes they’ve ever had?» Because I’m sure the people who bought days old cakes would rather have had the best cake they’ve ever had instead. Clearly someone has it wrong.
I wouldn’t know. I wasn’t able to but anything because I was literally forced out.

The bakery is really colorful and sparkly. The floor is seriously glitter! I’m sure kids would LOVE this place. There are lots of gifting products including adorable cake stands, cupcake holders, and their own play tea set. The ceiling is painted to mimic the sky and a cute pink and purple train makes its rounds on a track. They sell ready-​to-​eat cookies, cupcakes, cake slices, and other desserts (most of the prices range between $ 3 – 4). There is also a book of cakes to order a custom one.
I picked up a White Chocolate Chip Cookie ($ 3.75). It has white chocolate and semi-​sweet chocolate toffee chips. The cookie is HUGE. It was almost the diameter of a CD and almost an inch thick? You could tell by the marks on the cookie that they most likely make a huge roll of dough and simply cut off a chunk to bake. Since it’s so large, it didn’t spend a lot of time baking in order to achieve it’s soft texture. It was really dense and tasted mostly of barely cooked cookie dough. I know there are many people whom love eating raw cookie dough; not me. And it was terribly sweet. It didn’t taste bad, but I found it difficult to enjoy.