Disconnected employees, dirty dining room, menu board not working. Takes too long to get food. Receipt printer not working. This store is the poster child for neglect. Shame on the owner. Overall, go elsewhere. On the plus side there is a coke freestyle machine. Burger King upper management is also Disconnected, which would account for the fact that Unilocal reviews for the past year have been overwhelmingly negative for this store. There is no way to contact the company or take a survey when the register tape doesn’t print the survey code. Shame on the people that pretend to be BK upper management.
Heather M.
Évaluation du lieu : 1 Laurel, MD
I think it’s fair to judge a fast food restaurant by it’s french fries. And the french fries here were the worst! Fries SOCOLD they were starchy and hard. Not to mention unsalted and flavorless. It was 12 a.m. but fries should never be this bad no matter what time it is. Fiancé had a whopper with cheese that he said didn’t taste good either.
Peter P.
Évaluation du lieu : 5 Silver Spring, MD
Had a problem with the order, the manager and assistant manager cleared the problem and gave us a discount. Good service. Appreciated it.
Candi G.
Évaluation du lieu : 1 Laurel, MD
Terrible customer service! I went through the drive thru and the cashier said absolutely nothing to me. Just handed me my change smh! She didn’t say how much my total was. thank you, hello, or a have a nice day. Not to mention the drive thru line here is incredibly slow. I’ll stick with chick fila!
Fly E.
Évaluation du lieu : 5 Germantown, MD
I’ve strayed from BK in recent years as quality has regressed IMO. This particular store was a welcomed surprise. Everything, including the patty seemed fresh and I didn’t get the core of the lettuce head that I’m accustomed to getting on my whopper. Staff were friendly and welcoming as well. Other franchises should take note.
David S.
Évaluation du lieu : 4 Laurel, MD
Friendly staff, especially Michael who keeps the dinning room clean. Joe the manager, Johnny the cashier. They always great us with a smile and genuinely want us to enjoy our meal. Refreshing for a fast food restaurant.
Su K.
Évaluation du lieu : 4 Washington, DC
Dear King, All these years you’ve been trying to woo me from Ronald w/things like Mr. Potato Head marketing your«new» fries, which basically were like stale, crusty fries, or always touting your flame-broiled taste. But all you really had to do was offer ¼lb of meat for $ 1. And now that you’ve done it with your new ¼lb double cheeseburger, with its flame-broiled taste, sesame seed bun, no empty calories in the form of lettuce, tomatoes and onions, and cheese that is actually melted, for $ 1, I feel like skipping through the streets and singing like Jason Mraz, «I’m yours!» Your meat was substantial, whereas Ronald’s 1/5lb of meat on his McDouble feels dinky and flaccid, and I like substantial meat. And yes, I will scooch on over closer dear, so you can nibble on my ear. xoxo, Su P. S. I used to do a McDouble test: is this food item worth # of McDoubles? But now, I’ll be doing a double cheeseburger test.