Costco

The Costco located in Lawrence has poor customers service, the managers do not take customer complaints seriously to make changes, some of the workers there do not know how to speak to customers and they continue to provide poor customer service. Do yourself a favor if you like being treated with respect and taken seriously and go to another costco.

Close to perfect. Great customer service and amazing return policy. The negative: If you want to know anything, you have to go find someone. Nobody is in the aisles looking to help you. But… love the samples and again… that return policy can’t be beaten.

I can’t. I just can’t. Okay, I can, but mostly because I have to. Despite living spitting distance, I still can’t muster the ability to bring myself there more than once every couple of months. I mean, this is literally my local supermarket and yet, it still takes about a week of mental prep to get myself to go.
It’s a madhouse. Figuratively, but possibly literally, too. It’s that crazy (as are many of the people). Weekends are the worst. All the worst drivers come here and push their shopping carts in the same way they drive — super awfully. And the lines. Ugh, let’s not even go there.
Weekend evenings, around 45 minutes before closing gets a little more tolerable. Yes, you don’t get samples, but with hoards of people waving their dirty hands in your face for a measly morsel, that’s perhaps a good thing. Shopping is okay and there aren’t a heck of a lot of people. Well, that is until you get to the cash register. They start closing them and the lines are just as horrid, so you’re basically never winning at this Costco.
One exception. Snowstorms. Since I live right next door to Costco, it’s easy for me to get there in snowstorms. And the experience is wonderful. Maybe a dozen people at most shopping and never more than one person ahead of you at the cash register. It’s a little slice of fleeting Costco heaven.
Anyway, long story short, get the rotisserie chicken. At $ 5 a chicken, it’s a bargain (and apparently a loss leader) for this super flavorful bird, plus it’s good for several meals.

My family and I go to Costco about once a month for food and every other month for household supplies. They always have what we need and for descent prices. What impressed me the most was their eye glass department my sons glasses were ready for pick up in two days where other places say it could take 5 – 7 business days. We all will be getting our glasses from Costco from now

this costco has all the elements of a safety issue brewing. rude customers + no security + apathetic employees + sketchy neighborhood = dog eat dog.
i’ve been to the harlem costco and patrons are more civilized there (by bulk warehouse buying standards). be safe — go to westbury location instead.

Love this Costco. You usually find everything in there in bulks which is a bit expensive but it will last you a while. The line are always super long. I wish they carried more organic food. The employees at the food court needs a lot of training on how to deal with crowds and not have such a nasty attitude, other than that Costco is my go to place. I would recommend this store to anyone who’s looking to save and buy In bulks. They also have lots of parking so that’s a plus.

If you have the time for it, take a mini road trip and head to any other Costco. This location has everything you will find at the other locations with some added headaches. I saw a few arguments among customers and with staff members. If you get there anytime past opening, you will get trampled and pushed through the aisles. The major problem seems to be that people only go to this location when they are upset. Stay away unless you suddenly need a gallon of mayonnaise or 200 rolls of toilet paper in an emergency situation.

I love CostCo. I have been to this store many, many times. I have purchased their winter apparel– gloves, winter down jacket, winter down vest, and another jacket. They are some of my favorite articles.
My roommates bought a shed for their motorcycle and it’s been used a lot and was easy to put together.
Their meat and produce quality are unparalleled. This is the bulk of what we buy.
They have excellent prices on household cleaners and other detergents. I have also purchased their personal care items (shampoo, vitamins, shaving razors, etc) and am pleased.
TIP: GO EARLY. This place always has a ton of people, so go early and beat the crowd!
Stop by the liquor store. They often have tastings and their Kirkland brand vodka is really good! Many friends swear that it is as good as Belvedere or Grey Goose.

I love Costco — and this location is always consistent. They have free parking and this locations is very spacious. Of course bulk isn’t for everyone but some items in bulk make sense.
I get my contact lenses here and the service doesn’t get better then theirs. Not only are their prices the best around but their associates are actually in the business of selling a product you need and making sure you are satisfied. You won’t find better deals elsewhere on glasses either.
I really love how Costco values pricing for their members but doesn’t sacrifice their employees for it. Whenever I visit most Costco clubs most employees seem content and willing to help.
Beware: the sampling works!
My favorite time to come and shop is Saturday & Sunday’s. Although is commonly their crowded days and also the time when their sampling! Today I sampled natural fresh cheddar cheese curds and loved it so I picked up one to go. Not my first time being a victim to their active sampling (sign).
Not much to be done about the long lines but wait and be patient. I also shop at another competitor wholesale club but will always choose Costco. The pricing is better for your money and the service is significantly better!

I love Costco but this is not my favorite one. I think costcos in New York aren’t as friendly as the south but the quality of the products remains the same so I still love it. In places like New York and Hawaii costco is a must because it is just move cost effective than the supermarket. The food court is always a great deal. After spending all day out I grabbed a sausage and pepper sandwich from there and it was yummy. You can’t beat a bottled water for 25 cents either. My cousin had her first Costco hotdog and was pretty happy too. It’s worth a stop if you are shopping or are getting your car serviced there.

They know what they are doing, and they are so popular for a reason. Sometime I shop here and I just can’t believe to some of the prices they have. It can get ridiculous. And if I have a part planned, or BBQ coming, Costco is a must for me. Usually places that sell in a wholesale style, do not offer quality, but rather low prices quality, but Costco supply great quality meat, and for ridiculous prices.
Buy the ribs, the Fillet, you will not get disappointed. And I even got from them new food processor for 25 $ cheaper than the lowest price on amazon. And for that my friends, they get 5 stars from me. Because when you offer to customers something that they will feel happy about, and for a great price, you are on the right way.

Love this place!!! I shopped for new tires for my car and love them. It was fairly wuick for them to install. Took around an hour and a half only because there were a few cars in front of me. So my wife and I shopped for a bit and made it in time for our car pick up. The only reason why I give this place 3 stars and not 5 is because of the long lines. At times you could be waiting 20 – 30 minutes to checkout but they try. Its not like they only have 3 registers open, its just a lot of people shop here.

UPDATE: I just learned that Costco has ended their business relationship with AMEX and will now offer VISA as their preference card for member payment. Interestingly, AMEX stock dropped after they made the announcement to their members.
I still love their warehouse compared to BJ’s as you get more packaging for the price point versus BJ’s pricing their smaller units at a higher cost.

Typical Costco which is good but the crowds are just off the charts horrible. Standing at the cashier Will be lengthy.

Great place to get everything for the family feast, a party, or any special occasion. Free parking lot. Next to JFK Airport. So bring your camera because you could see an airplane landing.

Be prepared to get lost at Costcos they tend to move around their inventory often to get you to walk around the store and view different items which also leads you to shop more and impulse buy so just be aware of that definitely put on your walking shoes! be prepared to stand in line you can use your American Express you can also use your debit card (no visa/​mastercard «crdit card» purchases) and it must match the membership card holder also a cashier told me next year they will not be using American Express.

Returning my keurig coffee machine was a breeze. Going back to traditional coffee making

I love this location.
Costco is bulk shopping at its best but this location is the focus of my review.
It’s close by so I’m slightly driven by convenience but this location is clean, there’s plenty of parking, the workers are incredibly pleasant, there’s plenty of them everywhere to answer your questions and address concerens.
Pros: Pharmacy with an optomologist, cheap rx fills, Huge bakery and meals to go section, cheap delicious bday cakes. You can recycle water bottles. Stand alone Verizon and T-​Mobile counters. Clean bathrooms.
Cons: It can get crazy around holidays but especially near Jewish holidays and Easter because it’s close to large Jewish communities. There are times when the milk house is empty at 6pm which is annoying.

This Costco is the best it’s a little big sometimes I get lost in there looking for stuff but you gotta love the free samples and the food at the venders place it’s cheap and the hot dogs aren’t too bad. The property is big is a lot of parking which is good now that the pet store is gone hopefully they take over that lot and add more parking didn’t want to see you go but sandy took it out. Have nothing bad to say about Costco great place to shop great workers I don’t like buying in bulk but it helps. Keep up the good work. Thank you I wish people would put the shopping carts in the shopping area instead of just leave them all over the place fix that problem but what can you say just how people are.

The more convenient Costco to me, although I’ve noticed over the years I’ve been going here (since they opened over 15 years ago) that the selection is getting a little sparse on higher-​end quality items (Panettone, prosciutto, clothing, etc) which can still be found in Westbury. I’ll echo one of the other reviewer’s points on being wary of the picked-​over fruit, but for closed-​box home supplies from paper towels to sugar to Dyson vacuums, this place can’t be beat.
The staff have always been more than helpful, and some have become friends over the years. I wonder what else the reviewer claiming to have been stopped by the CCTV monitor was doing, because there is absolutely no racism/​favoritism that I’ve ever seen here since opening day.
I’d also recommend coming here late on a Friday or early on a Saturday to avoid the lines, as you can be in and out in minutes if you’re just on a tactical re-​supply run. Try that in Westbury…
They may not be the best on LI, but they’re convenient and (usually) good enough for me.