Romp N Run Ranch

Wow, I can’t believe they lost poor Stephanie’s dog! That’s terrible.
My review is a word of caution to any potential boarding or daycare clients to protect your money and beware that they can, and will, turn your dog away on a moment’s notice even if you have a flight taking off or must get to work.
We paid the deposit to board our dog the week of Thanksgiving. Six days before flying out of town, our puppy went into heat. We called Romp ‘n Run and Derek answered (the owner’s husband). We asked if they would still be able to take our girl. Derek indicated that he would have to ask the owner her opinion because, quite frankly, he either never knows the answers or is not allowed to respond directly to customers. Days passed with no response even when we called and messaged to Derek frantically asking for an update because other boarding facilities were sold-​out the week of Thanksgiving. Derek finally called back THREE DAYS later to inform us they had decided not to take our dog. He apologized and said that ANY OTHER WEEK they could take her but with the over-​crowding of Thanksgiving would not have room to accommodate. I didn’t completely understand because they breed German Shepherds on property and have other dogs that go into heat. However, their choice. They left us only three days to find another boarding facility.
MOST IMPORTANTLY, I was just informed that they are going to KEEP OUR $ 120 DEPOSIT. This is unacceptable considering Romp ‘n Run Ranch CHOSE not to take our dog for this particular week only, they SENT US AWAY leaving us to scramble to find someone to take our dog before our flight, and they DEMONSTRATED NO LOYALTY to their customer. I recognize not everyone will have the same issue of your dog going into heat but think about all of the other unforeseen circumstances that happen in life where this kennel could deny you services and keep your deposit.
As you can see by my profile, I have never submitted a review for anything. I’ve also never been so disappointed by a company’s lack of loyalty and unprofessionalism. Protect your money.

Love this place! We’ve been taking our dogs to Romp n Run for almost 10 years now. Jessica and Derrick are great and they treat our dog as family. He loves going to doggy day care and we’ve had great experiences with boarding. Highly recommend Romp n Run!

Let me start off by saying that I have a 10 month old pit mix, and tried to get her in at other daycares and as soon as they found out she had «pit» in her they wouldn’t consider trying her out for daycare. Romp and run gives dogs a trial day to experience daycare. Not all dogs may pass the «trial» but they do not discriminate breeds.
Derek and Jessica have been nothing but caring since I’ve trusted them with my baby. The second time I dropped my dog off they remembered her name and even things about myself. They send me updates through the day since she has been having hip problems. This isn’t just an income for them it’s a passion.
I don’t have a child, my dog is my child, and Derek and Jessica protect and let my puppy have the time of her life while I’m at work.

Our dog loves this place!!! He gets excited as soon as we enter the gate as he knows how much fun he is about to have. The staff is very knowledgeable and responsive. Our dog usually falls asleep in the back seat on the way home because he has had so much fun.
The place is well cared for and clean. There is plenty of space to play and always some new friends to be made. This isn’t one of those SPCA looking boarding facilities where the dogs each get their own small run but rather a lot of land and play space for the dogs to enjoy. The dogs have structured times and activities so they get used to the place very quickly.
I would highly recommend this facility to anyone.

I would love to give less than zero, but the site won’t let me. I don’t usually write reviews, but this is a special circumstance that their potential customers need to know about.
We were clients for over a year with our dog. We adopted a second pup and took her there for an assessment for potential boarding. After about 3 ½ hours I received a phone call from Derek (the owner) that one of my dogs was missing. She was left outside (some assessment!) and they «think» she jumped the fence. They helped us look for her for about an hour and then pretty much said good luck with finding her. This was INEXCUSABLE to me. If that wasn’t bad enough, Jessica (the other owner) told my husband, «you didn’t know that dog that well.» Somehow they wanted to BLAME THE DOG!!! If your one job is as a doggy daycare and kennel, and you lose a dog… YOU FAIL!
We never got an apology. We never received a phone call to see if we had located her.
Luckily our dog was found late that night with no thanks to these people. We will NEVER return after the amount of care and compassion that was shown for a valued member of our family.

Every time we drive up to Romp N Run, my dog goes crazy! She loves Jessica and Derek (the owners). You can tell that these people love what they do.

When I first pulled up to the gate and drove along the winding road to their property I fell in love. This is by far the coolest dog ranch I have ever seen! We were greeted by Oatmeal their pig and even saw they had a pony in the gated area nearby. It’s obvious they love animals and what better people to trust your beloved pets with?
They require all dogs to be up to date on their shots and vaccinations which I appreciate. They also have you do a trial day of daycare (no charge) to be sure your dog will get along well with the other dogs and isn’t in any way aggressive. Once our dogs were approved they gave us a tour of the 2 acre doggy paradise. They have plenty of trees for shade, multiple plastic pools set up with fresh water to drink or to play in, and they keep the dogs on a balanced schedule of play time/​indoor time so that they don’t overheat and/​or over exhaust themselves.
The indoor dog area is shaded to block out the sun and keeps the pups nice and cool. What really takes them over the top is the dedication the owners have. They go out and play with the dogs and even take videos as often as they can and post them to Facebook so while you are away you can watch them play. Please remember when coming here to be courteous of their hours. They have normal lives too and while they are kind and will be as flexible for you as they can, you have to give them the same respect since after all this is their home.
Our girls love it here and if you have the chance I highly recommend you book with them. Their prices are very fair, you can rest assured they are in good hands, and better yet they will have so much fun they may not even want to be leave by the time you come back!