My family and I came on a Wednesday and were there for over 2+ hours. Unacceptable. Waitress was nice but service was horribly slow. On positive side, the Salmon was good:)
Carlo J.
Évaluation du lieu : 2 Independence, MO
Slow service. Been over 1 hour and still don’t have our food. Server told us it’ll be three more minutes and the manager will be the one to bring it to us.
Sharon M.
Évaluation du lieu : 5 Lee's Summit, MO
Came here to celebrate a birthday and had a great evening. This restaurant has made a huge, positive turn around in the last few months. Our food was great as was our server Adrienne. The neighboring table’s server Adam was friendly and the new manager Bob spent some time visiting with us too. Overall, the staff was more friendly and even seemed to be having fun which is great to enjoy as a guest. Really, everything was very, very good. If there were some some type of drink specials I might even spring for a drink sometimes. I would encourage anyone who has been unhappy with this location within the last few months to give it another try. The new manager has made many positive changes and it shows in several ways.
Tom D.
Évaluation du lieu : 4 Lee's Summit, MO
Our server was great. A little young and nervous but very friendly and attentive. Would have given them a 5 star but my shrimp on the Admiral platter was undercooked. Biscuits were fabulous that night.
Trey W.
Évaluation du lieu : 1 Miami, FL
My family and I came to your location tonite to celebrate the life of my Auntie who passed away and I have to say it was a HORRIBLE experience. I’m going to refrain from having a filthy mouth so here it is. My son and I showed up late to the dinner and when we walked in my Family had been waiting since 7pm to be seated. It was already 8:45pm. After being told multiple times that the table was getting cleaned from different servers and Host I realized it took 32 min to clean this table. After finally being seated at 9:27pm my family all order the same thing which was endless shrimp. So by 9:38 the orders were done. 10:15 we have multiple servers asking who had what and which they still kept getting it wrong. At 10:30 after constantly telling them what we had one of my Family members gets upset and starts to go off because one it’s a very special day for him, two the kids are starving and three he was tired of being asked and brought food we didn’t even order at our table. Now the manager on duty is getting up in his face and arguing with him in front of the whole restaurant and tells us that she called the police on us and we better leave. FIRSTOFFAS A MANAGERYOUARETRAINEDTOHANDLETHESESITUATIONSBETTERSECONDLYCALLINGTHECOPSONUSBECAUSEWEAREBEINGMISTREATEDBYTHESTAFFANDNOWTHEMANAGERTOMEIS A POOREXCUSEOF A BUSINESSANDLASTBUTNOTLEASTTHANKYOUFORDESTROYING A SPECIALDAYTHATWEHAVEBEENSPENDINGEVERYYEARATYOURRESTAURANT. IMSURE A CELEBRATIONOFONESLIFESHOULDENDUPWITHTHEFAMILYOFTHATPERSONGOINGTOJAIL. SINCERELY, People who will not attend your establishment ever again.
Kalie C.
Évaluation du lieu : 1 Lee's Summit, MO
All you can eat shrimp? Right! You get 2 small choices in the beginning and then one at a time there after. I kid you not, we were there for over 2 hours. It was ridiculous. If you don’t want people to eat shrimp, don’t have this special. Food was not that great either for $ 16.99, I could of gone to longhorn for a nice steak. Waiter was not good either. Hadn’t been there for years and never plan to eat there again!
Yolanda K.
Évaluation du lieu : 4 Kansas City, MO
What can I say it’s Red Lobster but I do have high expectations especially if I’m dropping over 20 dollars per entrée. We were craving the cheddar biscuits for quite some time. This location did not disappoint, everything was on point. No wait, drinks were delicious and gave me a buzz, this biscuits were served fresh and hot, and our meal was prepared as we asked. We shared the entrée lobster linguini.
Patric P.
Évaluation du lieu : 5 Kansas City, MO
I may be easy to please but, as someone who works in the foodservice industry, this location has never disappointed me once. Great food and even better service. Even when it is packed and busy the wait staff is always helpful and upbeat.
Jim H.
Évaluation du lieu : 1 Lees Summit, MO
Not again! I should have just walked across the street. Explained to the hostess we were meeting another group for a business lunch and they want to stick us next to the kitchen entrance. The food is old, worn out and a poor value. At $ 20 bucks a plate there’s much better options. I would have kept my options to myself but what bothered me more than the below average food was the entire lack of any service after we ate. We became the invisible 4 some. So sorry we were taking up a booth when there was nobody waiting! The wait staff could have at least set a pitcher of water near us.
Kim O.
Évaluation du lieu : 4 Butler, MO
Went for Mother’s Day dinner. We knew it would be busy but were rather surprised to hear our wait would be an hour especially after we had been there a few minutes and looked around and saw so many empty tables. We had been there probably 10 minutes or so when we saw some family members walk in. We thought it would be nice if they could join us, so I went back to the hostess counter to add 2 to our party. When she said that would add another hour to our wait I thought you have got to be kidding me. A table of 4 to a table of 6? They opted to eat alone versus having us all wait. After 40 minutes or so we were being seated, but not in the dining room. We were seated in a rather«cozy» booth on the bar which wouldn’t have been so bad but it just seemed a little cramped and a bit louder than I would have liked. Our waiter was a very pleasant young man. Our drink order was taken, then within seconds(so it seemed) there were our drinks and that one thing we all crave… the steaming basket of Cheddar Bay biscuits! YUMMY! !!! We hadn’t been to Red Lobster for a couple years so we spent awhile studying the menu. Now the hard part making a decision. I decided I would try something new so I had the Crab and garlic roasted seafood bake. From the picture on the menu I was afraid I was in over my head. When my dinner arrived I was a little shocked. They set a large covered dish in front of me and removed the cover, it looked like about half of what the picture showed. But believe me the flavor more than made up for the portion size. The seafood was cooked to perfection and the sauce OMG it was GREAT! I finished all of it! I will definitely go back and order it again. Over all it was a pleasant dining experience. The only negative remarks from our party was portion sizes, they are definitely smaller than pictured.
Nick D.
Évaluation du lieu : 4 Butler, MO
We came here for Mother’s day and was informed it would be a hour before we would be seated. We were seated in roughly 3540 minutes. I ordered the wood fired shrimp tacos, I got 3 shrimp tacos which was full of flavor but lacked in size, the sauce had a nice little kick, the shrimp was very flavorful and tender. I would order them again. The garlic butter biscuits are heavenly and I personally could make these biscuits my dinner. I ordered a sweet tea and it had a nice medium sweetness to it. It has been a while since I have been to a red lobster and had noticed that their portion size has gone done. I understand that the pictures in the menu are blown up and touched up to be perfect, but then you get you meal and it barely looks like the picture in the menu. Just be leary of the pictures in the menu compared to what you’ll get served to you.
Jarrod V.
Évaluation du lieu : 3 Kansas City, MO
Took a while to be seated, but it was a Friday in Lent, so I give them a pass. They had two large tables for large groups only that sat empty on our entire visit. Seems like a waste to me. The food was pretty good. I got the tilapia from the fresh catch menu. My only mistake was asking for the garlic lemon sauce. The meat was good without the sauce and they smothered the fish in it. Get it simply grilled with no sauce. My fiancée got the coconut shrimp which she said was quite good. We came hungry and got mozzarella sticks and stuffed mushrooms for appetizers. Avoid the mozzarella sticks. Not worth it. We also got large orders of our entrees. Eyes were bigger than our stomaches. Couldn’t finish it all. All in all, not a terrible experience, just a learning experience.
Jen R.
Évaluation du lieu : 1 Lone Jack, MO
«Nobody does Red Lobster like Red Lobster.» And, I say thank god for that. I go to Red Lobster about once every five years. I guess that is the amount of time it takes for an experience there to where off, and I forget I pledged never to eat there again. We went for lobsterfest today. We arrived about 11:20 am. Only a few people were dining. As soon as we walked in my son asked what the smell was he was smelling. It wasn’t good, and it was the lobster tank in the waiting area. My shimp was pretty tasteless even though it had two different sauces on it. My lobster tail was over fried and tasteless. This was my son’s first time to have lobster in a restaurant. He said it tasted funny and asked me to taste it. It tasted like the tank smelled. Ewe Never again! The service was excellent.
Bill K.
Évaluation du lieu : 4 Lee's Summit, MO
Arrived at 9pm. We were seated within 30 seconds. Booth sat a bit low, was a bit amusing. Ordered: 1. Pepercorn sirloin with Caesar salad and mashed potatoes with gated cheese on top. 2. Ultimate feast with mashed potatoes on side. Server was attentive but did need to be reminded about straws for drinks. Caesar salad was well prepared and lettuce was still crisp. Meal was excellent with the only issue being a little too much peppercorn on the steak. Service went above and beyond. He was very prompt with results and ensuring we were taken care of at all times.
Erin W.
Évaluation du lieu : 4 Kansas City, MO
Stopped in to pick up a molten cookie… chocolate chip cookie with chocolate inside… yes please!!!
Shawn B.
Évaluation du lieu : 2 Kansas City, MO
For the money anymore I think I’ll just skip this place and go to McCormick & Schmicks. It was over $ 100 for 4 people to eat here and 2 of us got cheaper meals(fish & chips). Quality was on par with Long John Silvers, just with silverware. This was the last time I leave this place feeling like I was ripped off! Only good thing was the service, can’t eat that though.