I have stayed away from this franchise for the last 13 years because of a horrible experience. Today my wife and I were out enjoying time off and wanted breakfast. The waitress brought out our drinks and I began to stir the drink and two bugs floated up to the top! After having my drink replaced my meal finally came out and there was a roach on my omelet! Will never eat at this franchise again!
John E.
Évaluation du lieu : 1 Lee's Summit, MO
On 1-8-2015 we visited this IHOP and never got waited on at 7:30AM. We were seated and waited over ten minutes to get a server over to our table. The place had very few customers. The staff including management were all standing around talking in another language and goofing off. The waitress assigned to our table was not doing her job and just plain lazy and never waited on us. The management has no concept of quality control and useless and should be fired for not seeing the that staff taking care of customers. The managers should get off their asses and go around and make sure everyone is taken care of. Do not go to IHOP in Lee’s Summit, MO. You will be sorry… they all stand around doing nothing. Reporting them to IHOP corporate.
Kim O.
Évaluation du lieu : 3 Butler, MO
Decided since I had the day off and errands to run I would treat myself to brunch at I hop. I know there are so many other places I could of gone but I was really wanting some pancakes with Boysenberry syrup so I came here. They were pretty busy for 11:00 on a Thursday I really wasn’t expecting to have to wait. My wait was not too long. At this location instead of asking your name when you check in they give you a card with the name of a cartoon character on it which I found a little weird not only that it was kind of gross. The card’s although laminated were dirty, lord only knows how many hands they had been through. Shortly after being seated I placed my order. I went with the 2×2×2. 2 eggs over medium 2 slices of bacon-crisp and 2 pancakes. When my meal arrived it was all on the same plate most times the pancakes are on a separate plate but no biggie its all going to the same place anyway. The bacon now that’s another story I asked for«crisp» well they took that to the extreme, what I got was burnt. You couldn’t even pick it up it just crumbled. But I did get my Boysenberry fix and for that I am grateful. I’m such a junkie! My waitress was great she was very attentive and totally redeemed herself by offering me a cup of coffee to go. I still like my I hop maybe next time I just go back to my usual location.
Erin W.
Évaluation du lieu : 5 Kansas City, MO
Cinn-a stack pancakes? Who woulda thought. I’d love to see if someone could actually eat the whole thing, they’re RICH but oh so good. Strawberry cheesecake pancakes are awesome, but there’s not much cheesecakeness to them… mostly in the middle. Omlets… they make them with some of their pancake batter to make them extra fluffy and are massive. I think the biggest trouble you’d find here is trying to decide what goodness to order