Firehouse Subs

This is by far the better of the locations in Utah County. My boys love the meatball subs and I love the Italian or new York Steamer with corned beef and pastrami.

It’s a shame to have amazing quality and flavor in your sandwiches, but be served by grouchy, irritated employees busy with cell phone calls and unable to be thankful for the business or treat people kindly. One sandwich was made wrong, which was discovered at home (to go order), but who would want to call or try to get it fixed?

Hi! I just really felt the need to tell you about my experience. Last night my husband and I dined at firehouse subs for the first time. It was delicious, our food came quickly. I ordered from the under 500 calorie menu — Captain Sorensons sandwich. It was a good portion and tasted great. Today I received a message on Facebook from their manager Robert. He found me online to let me know I had my left my purse. I hadn’t even noticed yet! He went above and beyond to find me online and let me know. This kind of customer service is not always easy to come by. I appreciate the staff at this store and the extra mile they went to get this back to me. Just know when you are coming here, you are in good hands.

The menu is very similar to a lot of other sandwich shops. I had the meatball sub. It was a larger sandwich then I expected. It was good. The one thing that was nice was a pickle on the side. Kind of like the icing on the cake. I will be back I’m sure, but not regularly.

It’s a chain, and it’s what you’d expect. Better than Subway, Jimmy Johns or some of the other lousy sandwich places nearby.

This will be a quick one.
The manager who took my order was very nice and of great help since I had never eaten here before.
Taste: Ever had Quiznos? Yeah, most of them are closed and my Italian sandwich at firehouse tasted exactly the same especially their special Italian dressing. My wife who got the chicken salad sandwich described it as being messy and mediocre.
The worst part: It took 15 minutes from the time I paid to get my sandwich. 15 minutes? That is just too long to expect a customer to wait for a sandwich when the typical sub shop makes their sandwich in front of you and that takes maybe a couple of minutes. Will I eat at firehouse subs again? No, not this one or any other firehouse.

Their local website states they’re open until 9:30pm, but it’s 9:02, the door is locked, and the girl is waving us away.

The bread was so soft & fresh ! The combination of meats, cheese, sauce, veggies… Perfection explosion of flavors! Delicious. Thanks

Great from a flavor perspective, but a very poor value (unless it’s your birthday). For my first visit, the employee recommended the Smokehouse Beef & Cheddar Brisket. Okay, sure. When they brought it to my table, I almost pulled a Clara Peller right there – not that there was no beef, but rather because the sandwich was so SMALL. Seriously, I pulled my receipt out of my pocket to re-​examine it, wondering if the cashier had mistakenly keyed in the kid’s-sized sandwich by mistake. Nope; this was the full-​size item. It did taste fantastic, which was good, but it was the smallest, skinniest 8″ sub sandwich I’ve seen in my entire life. This might not be so bad if their prices were low, but at $ 7, Firehouse charged me what everybody else does… except everybody else gives you significantly more food for that price.
As good as it was, I doubt I’ll be back.

Family friendly atmosphere, fun theme, and a great Sweet & Spicy Meatball Sub. I personally try to avoid the Monday after 5 day, due to it being a zoo. Kids eat free Sunday and Monday after 5.

Décor is as good as the places usually are, done up in the firefighter décor and motif and resplendent with Dalmatian fashioned tables. The entire place was remarkably clean, but of course, not having many patrons will help with that. This one has two of the updated Coke Freestyle machines, which offers a faster way, sort of, to get to your respective selection. Staff is generally friendly, but one huge problem here: they are also S-​L-​O-​W, nearly unbelievably so and definitely unreasonably so.
Even with the Tulip Festival going on, which created a ton of traffic, this place was pretty much empty. I thought at the time it was odd, but after eating there, I know why. They may have been slow (yet oddly empty inside), but at least they completely made my sandwich wrong, starting with the bread. However, not getting the white bread did keep it a lot firmer and it didn’t wind up sogging up towards the end as usual. It was also missing about half of the components I ordered, but I didn’t have it in me to send it back and wait another 15 minutes for a passable-​at-​best sandwich. It didn’t taste bad or anything, but was underwhelming, even by chains sandwich standards.
My son, fortunately, is not so much into firetrucks and stuff anymore, so I doubt I’ll be back at this place for any reason. After that kind of shoddy performance, it will never be my future choice, that much is certain.

Food was okay, service was pleasant and kind but not very competent. Both drink machines were not working and all they had to offer was a few diet cokes and some bottled water. I figured I’d just get some tap water but they weren’t able to even accommodate that either. Probably won’t make it here again.

Good, solid, dependable sandwich place.
Firehouse Subs aren’t the best sub in the world, but they certainly do beat the Subway across the street. They are always dependable (I haven’t had a bad sandwich yet), and they are quick to get you your order.
The sandwich selection is decent, but what I really enjoy about this place is the hot sauce selection. They have 20+ different kinds of hot sauce that you can try out on your sandwich. For me, that is heaven. I’ve found several bottles that I now use at home. My favorite of all of them is Gator Hammock, a fantastic hot sauce that I pour onto every sandwich. Seriously, Gator Hammock is amazing… I really need to go order a bottle on Amazon. Their own bottle of hot sauce is decent as well, I believe it’s called Captain Sorensons.
The staff is very friendly as well. My dad goes here quite a bit for lunch and a lot of the employees know him by name and are quick to say hi when we go together. They’ve got the Coke freestyle machine, which is a nice touch. I also like the pickle spear they give you on the side. Sometimes they even have giant buckets for sale for a couple dollars… I’ve always wanted to buy one, but don’t know what to use it for.
Overall this is a great sandwich place and easily the best in the area (of course the area only includes Subway and Zupas)…it’s not Sensuous Sandwich or anything of that caliber, but it gets the job done.
We used to work by Sensuous Sandwich and I really miss it… :(
Now I’m off to order some Gator Hammock, and you should too!

Firehouse Subs is one of the few dining options open in Lehi on a Sunday. And after the prior night’s festivities, I had quite a hankering for a quick salad and quick it was. The chicken salad and meatball sub was what my boyfriend and I decided on. Although these items did the trick as far as filling our stomachs, it was a pretty bold claim for them to state that they have «the best meatballs.» It just wasn’t anything special. The salad was a pretty big portion with fresh ingredients. The chicken was the star though, for the salad would have been extremely bland without it.

I really wasn’t too impressed with the menu and the sandwich was okay but nothing special. I probably wont eat there again.

Good solid sandwich place. Delivers what you ask for, quality seems good, people are nice. Always clean. When we want a sandwich, this is the place.

Great place to eat, healthy portions, staff was extremely nice, and the food was fresh! One thing they may want to work on is the que line line so customers know where to line up.
It was my first time there, certainly a place is go back to! Great customer service.

This is my favorite sub place. I ate at one in Vegas several years ago and frequent the Firehouse subs every couple of weeks. My kids also love coming here and will choose this over all other choices. They have a great variety of subs, the portions are good size. The medium sub is plenty for me. The owners are often working and serving which is probably why the quality is so good.

Pretty much like any other sub place. I had the steak and cheese, unfortunately the steak bits were a little too small., overcooked and dry. The cheese was minimal and the bell peppers were scarce as well. Had it on wheat, so it’s usually a little more dry compared to normal white bread. Overall it was filling, but could have been better. Pricewise it’s more than your subway or quiznos.

After 2 visits, I’m a fan! Food is great. I’ve tried the steak and Italian, both were really good. Most sandwiches on the menu are warm, there are only a couple of cold options. Generally I prefer cold but it works. About $ 10 for an 8″ sub, chips and a medium drink. They have the cool coke machines like the ones at the movie theaters. It’s clean and the service is friendly and efficient. Definitely be back.