Ditto – Lexena

I’ve been meaning to leave a review here for a while; whenever I’m home visiting my parents I usually make a stop through here with my sister. Great brands and well curated selection– you usually have to pick through a little bit to find the really good stuff but it’s there. Very friendly staff too :)

Don’t offer near enough for clothes & don’t take much. The clothes they do sell half the time I wonder why they did accept them!

There are some nice clothes, purses, and shoes. The store is so huge that they carry a variety of styles and sizes. There is also a lot of junk and they only buy acutely what they say they will buy on their website. Some of the employees are nice and some more into fashion than working.

I was briefly impressed when I found this store a year ago or so; the last few times, not so much. The clothes are jammed in so tightly it’s hard to look at them. The shoes are scattered and not organized. Customer service? Well, if you consider saying «hi» when I walk in, and «Bye» when I leave customer service, you’re set. I carried a few pieces around the store, and had to assist myself to get a dressing room. When I came out to hang my rejects, the employee walked right up to me and didn’t say a word.
Lower end brands are well represented here; there are a lot of purses, that say they are Coach or another name brand.
To be honest? I found better quality (and MUCH better prices) at the area Goodwill store. Many of these were clearly ‘shrunk’ from washing, and fading. That I would expect at Goodwill for $ 4.00; not here for $ 20.
And yes, my visit to a similar store in St. Louis (see reviews) did spoil me, but I wouldn’t hold all stores to the standard they set.

The store was just okay. The shirts mostly seemed out of date, I didn’t know see anything I was remotely interested in as far as clothes. They had some cute boots for decent prices, large selection of purses.
I’ve been in there twice and staff was never very friendly, first time noone said a word to me the whole time I was in there, the two girls working were too busy in their own conversation.
I doubt I’ll go back.

I went into ditto for the first time this morning and I was amazed with what I experienced their store was clean and easy to shop in and the customer service was outstanding I was greeted right when I walked in and the girl working who was very attractive helped me find everything I was looking for, I highly recommend this establishment they know exactly what they are doing, TWO THUMBS UP!

As far as resale shops go, this is a store where there is something for everyone. I found some like new and new items for great prices. While the store largely caters to teens and college students, there are some great finds for work clothes and jeans. Lucky Brand jeans for $ 20? Yes, thank you. I didn’t buy a purse, but I was certainly tempted. There were lots of name brands with little wear. (I’m still thinking about that Marc Jacobs bag.) I had a great time combing through the racks. Then, I went to check out…
What a bunch of snotty punks. The young woman at the counter acted as though I had the plague. I handed over my credit card, and she recoiled in pseudo horror as she told me that they do not accept my particular credit card. Um, ok. That’s not a big deal. Why be a jerk about it? When I go to resale shops, I do not expect stellar customer service, nor do I need anyone hovering over me. But when I am standing at the counter with payment in hand, is it too much to ask to be treated with SOME kind of common courtesy?
I’ll definitely go back. The bargains are worth it. But, please, work on some staff development. I’d like for it to be a tad more Neiman Marcus and a little less Nieman Road.

im a big bargain shopper and if you are too then you know at re-​sale shops you dont ALWAYS find something, it depends on what others have brought in. But i will say that every time i have gone into Ditto i think im the luckiest girl in the world, i always find something fabulous and and the price is always right. very clean, organized, and i think the young girls working there where very sweet and helpful.

Not a fan– the staff was not that friendly. They reminding me of snotty college kids-​they were only looking for serious name brands. i brought in alot of items that were from macys. Mostly INC, they didn’t take any of them. they took 1 pair of jeans and 1 belt. I looked thru their stuff, not bad, i saw some stuff had tears in it, there was a dress from target there, and all the plus size jeans were Lane Bryant. Which i don’t like Lane Bryant jeans so there was really nothing for me there. i would maybe go back, they had some neat purses. i thought for being a consignment shop their stuff was expensive. Almost every pair of jeans i picked up was like $ 78. Might as well buy the real thing then!

I am very impressed by the clothing selection at Ditto. It’s also a very clean, neat and tidy store. The service however, is NOT SO GREAT. There is something really awkward about being the only customer in the store and the person working at the counter doesn’t even say «hi» or «how are you»…Nothing…So I looked around and found a couple cute things. But i have a hard time dealing with unfriendly staff at a NEW store. I have been in there about 3 times now and the same 2 women are always working and they aren’t getting any friendlier. You would think after my third time being there they would regognize me. Whatever.
I will probably go back. I work close to Ditto and it’s easy to swing by and take a look on my lunch break. If the store owner is reading this –GREAT STORE! but the service needs some HELP!

I kept seeing the same sign at every street corner off Metcalf — and in too many words for a driver to have time to read, it basically described Ditto, a trendy new consignment shop, selling used clothes for sizes from Abercrombie to Express, Pink to Puma — your basic mall clothing.
Finally, I found the location, hidden somewhere on 95^th and Quivera. While inside I found some things quite expected and others surprising. The clothing is nothing special, most of it is regurgitated sweatshirts from American Eagle or Gap jeans, stuff that people don’t feel torn about giving away, things that people easily grow out of, styles that are dated or boring, or both.
I found the purses (most placed on the back wall above the shoes, and some hanging on top of the clothing racks) to be worth a look-​through. I almost considered purchasing a beautiful Anne Taylor leather satchel, woven — it was something I would love to own for only $ 23 — and that was on the more expensive end of the purse price tags (most were about $ 14 or $ 18).
The shoes were disappointing — but I suspect as more people discover Ditto their options will get better. I was eyeing one large shopping bag that someone had brought in and left by the side of the checkout counter and would have looked through it had that not been intrusive.
Ditto is special in that it is roomier and nicer-​looking than any other consignment shop in KC — it was designed to look like an upscale boutique, with light wood polished floors and recessed lighting. The racks were spread out and there was plenty of room to walk through without feeling like you’re in a pile of other people’s unwashed clothing (you know how sometimes used clothes can have that ‘used’ look and feel about them).
Also surprising was the selection for every type of shopper: not only mens and womens, but children, plus-​size, and maternity — very impressive.
It’s not perfect, but it’s new and changing — it has something going for it and I hope its business continues to climb (it was busy enough during my 15 minute look-​through).

Ditto is brand new in its Lenxa location, and I stumbled upon it last week on accident (I promise it had nothing to do with me texting while driving and making a wrong turn…)
Ditto is your typical young, hip clothing store that buys, sells and trades. I was impressed with their collection of denim and the young man who I spoke with said that they had only been open for a few weeks and getting their presence out there would take a little time.
Platos Closet takes items anytime and Ditto only takes current season items. They offer a ⁴⁰⁄₆₀ (you get 40 they get 60).
I will be back and re-​review on my ditto-​ing experience…
To Be Continued…
Ditto carries mens and womens clothing