I am a Qdoba fan! The pace of service has always been fine. The employees are friendly enough. The guacamole is FREE! I like their chicken quesadillas. Their chicken is not spicy like Chipotle. Plenty of seating and parking. Good place for lunch!
Kristen C.
Évaluation du lieu : 2 Haverhill, MA
I’ve been dying to try Qdoba, and although the food was just OK, I’ll never go back to that location. The counter person, was not helpful, not friendly and seemed like my patronage was a nuisance. As soon as I walked in, she asked what I wanted. said I needed a second & she was annoyed. I’ve never been here, wasn’t sure what the sauces were and it was pulling teeth for an explanation. Also, its dirty in there. Over by the counter, there was a few receipts, an empty cup, and some other random trash next to the overflowing garbage barrel. Now I’m looking around. From what I could see, out back was gross. Shit everywhere. So crappy service, in a dirty place with mediocre food. No thanks, keep it. I’ll stick to Chipolte for quick service Mexican.
James W.
Évaluation du lieu : 1 Los Angeles, CA
If you have all day to get your lunch… go here.
Deepika S.
Évaluation du lieu : 1 Lexington, MA
Just visited the Qdoba near the Stop&Shop in Lexington. Server was wearing gloves but proceeded to hike up her pants from the waistband with both hands. Then without missing a beat proceeded to take our order and make the tacos. When I told her that I was sorry but I was not comfortable that she had touched her clothes and was now preparing the food, she displayed an aggressive attitude, threw that plate away, then went to put on new gloves. Thereafter when she took my child’s order she gave her one complete Taco and one damaged three fourths of one, clearly taking out her annoyance in a visible fashion. Of course my child noticed that she got a damaged one. One expects better of Qdoba which is setting itself up for a national chain. Seems like either they can’t teach safe food handling methods to their staff or common courtesy. The better reaction would have been to say«I’m sorry» and then calmly make us a new order without the attitude. Of course I’m not taking my children back there.
G R.
Évaluation du lieu : 2 Lexington, MA
My family and I really enjoyed the food and service when they first opened, but recently have stopped patronizing due to the total lack of caring on the management and even some staff. They don’t seem to have any concern for the customer. It’s just a rush job to get you out the door and hopefully give you what you asked for. Some of the staff tried hard but the manager who was working was cold and borderline rude to customers and staff. It’s too bad as we had really enjoyed the staff and managers when they first opened. Good food and staff go together. This is lacking in staff. If they change the management we’ll give it another try. Until then there’s Chipotle a short ride down the road.
Z. H.
Évaluation du lieu : 1 Lexington, MA
This location has terrible management. Seriously poor management team, that seems to constantly threaten to fire their employees if they do not comply with their ridiculous rules. I was in one day and was waiting in line, and overheard a conversation the manager was having with what sounded like an employee — the day before an enormous blizzard was set to roll into town, they were yelling(very loudly I might add, while their store was full of customers) that there was no way this employee would be allowed to not come into work during the blizzard. This, being after the schools had already been shut down for that day, and most businesses had announced being closed the next day well. I can only imagine this poor employee was saying how difficult it would be to even get on the roads safely, let alone drive in the blizzard. This manager was having none of it was practically screaming at them over the phone. Truly despicable behavior, many customers could hear what was happening and were clearly disturbed. I personally could not handle this behavior and left to go eat lunch somewhere else. I hope the company looks into this location and does a serious evaluation of the management team, you could see how uncomfortable this conversation made not only customers in the store, but also the employees who were working at the time. I hope for their sake something changes in their manager, and soon.
Kimber G.
Évaluation du lieu : 2 Arlington, MA
I have had several bad experiences here. I keep hoping it will improve, but when I went this week, I was VERY disappointed. I think it is this location in particular, because other Qdoba’s seem to be a bit better. Although in general I don’t think it compares to Chipotle which is very good. This last visit my family and I ordered 4 veggie burritos. Not only was the service poor, but the food was horrible. And I was SO hungry, so was primed for a happy experience. The rice pieces were hard, like they had been in the heater too long or not cooked enough. The salsa tasted soury and not fresh and in general the whole burrito sort of tasted very bleh… I hope this info can add to any possibility of improvement! Please work on it, because I love a good fresh burrito and I will go often!
Jocelyn K.
Évaluation du lieu : 5 Ithaca, NY
Everything was nice and fresh here. No complaints! Thankful I arrived 5 min before 12 because the place got packed! Nice staff too!
Bridget R.
Évaluation du lieu : 4 Bedford, MA
It’s amazing how some queso so improves a burrito, but it does. Qdoba is part of the new trend in Mexican/Burrito places ala. Moe’s, Chipotle, etc. One unique factor is their queso which really adds a lot to the burrito. Personally I’m getting a little tired of new burrito places popping up on every corner, I mean, can we have a little variety please, but I’m sure time will work this phenomenon out like it did Bagel places in the 90’s(remember them?). That being said, if you’re into Burritos give this place a try and definitely get the queso on your burrito.
Lauren C.
Évaluation du lieu : 4 Lowell, MA
First time at Qdoba and I am definitely a fan! I am a vegetarian and chose the«naked» burrito(which is like a burrito bowl at Chipotle). All of the ingredients were fresh from the rice to the veggies to the guacamole and the bowl was a very generous size. Staff was extremely friendly and quick and the packaging made it easy to eat on the go in my car(which can’t really be said for all Mexican food!) I also liked that they offer about 5 different salsa choices from mild to super spicy so you are able to get the heat you prefer. Only reason I took off one star was because the menu was a little confusing at first, but everything else was great and I will be back!
M M.
Évaluation du lieu : 1 Boston, MA
I wasn’t a fan. Server was rude several times. Food was bland and unexciting. My heart belongs to Chipotle, which serves tastier food, better chips and guac, significantly better salsa, and has an overall better atmosphere. Qdoba was depressing. I cannot see my family going back to Qdoba.
Paul B.
Évaluation du lieu : 1 Bedford, MA
The taco was 1960’s white suburban bland. The place was clean and the ingredients seemed fresh, but there was no taste. My 12-year-old daughter loved her taco, because she doesn’t like anything with flavor.
Blister P.
Évaluation du lieu : 4 Lexington, MA
We’re not big on fast food, but these«wrap while U wait» types of operations don’t seem as junky as the burger places, and the food appears to be fresh and a good selection of ingredients to customize your dream faux-Tex-Mex dish. The adult menu is OK, with a smallish taco salad(in the optional-but-free edible shell) being my favorite; I get the grilled chicken topping, a bit of guac, the spicy salsa on the side, and it’s a pretty filling meal. I will say, the edible shell is not as crisp and delectable as I’ve had in other places, but it’s OK; probably better not to eat the whole thing anyway, from a calorie and nutrition point of view. The children’s menu is very good, inexpensive considering it comes with a small nachos or burrito or taco(large enough to fill’em up, not large enough to bloat them) as well as the included drink and dessert(we specify a milk and an apple sauce). Service is fast and very pleasant and the people on the line and at the register are just really nice. They are friendly to the kids. When people seem to be enjoying their jobs, we enjoy eating there more. They have a frequent diner club which is worth it since it’s free and you get a free chips just for joining, then a free entrée as you rack up points(about 10 meals gets you one free meal).
K G.
Évaluation du lieu : 3 Boston, MA
This location is newer(2012) and they do a nice job with the service so far in a few visits. My issue remains that I haven’t found a «wow» meal yet and a lot of the food is disappointing compared to some of the other chains in this space. It’s clean with friendly service, so maybe a new menu can improve my rating in the future.
Cory L.
Évaluation du lieu : 3 Merrimack, NH
I really like this place much better then Chipotle. Very tatsy fresh ingredients at a reasonable price. This location tends to be very busy but the line moves quick. The burritos are huge I couldn’t even finish mine!
Jeff D.
Évaluation du lieu : 3 Belmont, MA
I generally try to avoid carbs and Qdoba’s burrito in a bowl is a great way to do it. Hold the rice, extra beans, veggies and meat please. Solid, reliable food.
Lauren S.
Évaluation du lieu : 2 Arlington, MA
I love burritos but I don’t love qdoba :( The workers are nice and smiling but the service was really slow… I was in line so long I could have had a nice dinner at a sit down restaurant. The menu was a little confusing as well and everything was an extra cost. I’m sad to say, I’m not a fan
Joanne G.
Évaluation du lieu : 3 Stoneham, MA
I wanted to love this place like I love Chiplote. But alas, twas not meant to be. Mediocre. Staff was Awesome and friendly though and so they definitely know how to pick them! But I was underwhelmed with the lack of choices. Yes. I understand that there are more meatasauraces than veggesauraces but can’t I have a couple of choices of rice? Maybe some guac since I’m not scamming any of the meat choices? No? =(awwww Glad that I gave it a try and if someone were to take me out there, I wouldn’t balk at going.
Jean W.
Évaluation du lieu : 4 Falmouth, MA
It’s about time we had a place like this in Lexington! Fast, healthy, and delicious food in a great location.