I ordered 2 Jr deluxe burgers without cheese. When I got them, 15 min later, they had cheese. I asked about it and was told«they come with cheese». I asked why they didn’t just tell me that when I ordered. THEN they asked about replacing them. If they can replace without cheese, why couldn’t they give me that to begin with? I didn’t have 15 more min to wait, so had to eat the cheese. Very disappointed with this customer service!
Genevieve W.
Évaluation du lieu : 5 Ankeny, IA
This location went through a much needed facelift here recently and it looks so much cleaner. Grounds are also better maintained. Staff was friendly and took our order efficiently and got it out to is quickly. Took only 5 minutes from placing to receiving. Nico our car hop was super nice and made sure we had everything which was awesome since we were getting on the road. Croissant breakfast sandwich with bacon was great and not overly greasy. Overall very happy with this locations service and quality.
Nate R.
Évaluation du lieu : 4 Lynnwood, WA
Our server was friendly and courteous. We where in at around 6 so it was the dinner rush and our two meals took about 10 mins from order to served. Once we received are order we noticed they had made a mistake by adding mayo to a burger when we requested no mayo. The mistake was quickly fixed and they redeemed themselves by throwing in an order of mozzarella sticks and a discount card for our next visit. They did a great job and the food was tasty! 4 stars just because they messed it up the first time but they did a great job fixing it quickly. Thank you.
Andrew G.
Évaluation du lieu : 1 Lincoln, NE
Horrible! It is literally impossible to get your order in under 30 minutes, even if they are not busy. More often than not, other people get their food before those first, and we only ordered a value meal, nothing crazy. I will drive out of my way to go to other Sonics before going to this one.
Dorene G.
Évaluation du lieu : 1 Lincoln, NE
We had to wait over half an hour to get our order which consisted of one hotdog and a drink. Their excuse was they were busy. The most cars there were 6 at any given point. The service was terrible for a fast food restaurant. If I could give lower then 1 star I would. Edit: we got home and our drink was completely wrong!