McDonald’s

Man, this has to be the grossest McDonalds ever. Men’s bathroom was a wreck. Women’s bathroom had glass on the floor. Drink machine parts broken. You stop at a McDonalds not for great food, but because you know exactly what you’re getting. This place is way below normal McD’s. Eww.

So our first visit was on my way to my parents and my husband got a Big Mac & it was very very salty (he’s had many Big Macs before) and was very slow service. Then Came here Christmas night because i was coming home from my parents house and was craving French fries. About 6 people inside. And 2 orders Infront of us. Ordered 2 mcchickens, medium fries, & peppermint mocha. Everyone working seemed SO SLOW, the cashier & the cooks. (Yes I was watching them) they took forever to call our number. (It was a Togo order) then finally we got our food and went to the car and checked our food. And ended up with 1 Mchicken, 2 hamburgers, 2 cheeseburgers, & 1 medium fries –_​_​_​–

Worst McDonald’s ever! The food is nasty and cold every time I have came here. I have had to send my food back every single time its ridiculous. There are always a swarm of flies in the dining area which is gross. But what really bugs me about this location is the customer service. I ordered a 6 piece nugget meal to hold me over until our next stop & it was cold. My fiancé took me back through the drive through so that I could ask for fresh ones and the young man at the window was very nice and apologized and even offered a refund for us having to return. But when he went to go ask his manager for approval she was rude to him! And even said «wow really they want a refund for only 6 nuggets??!» And rolled her eyes when she gave him the money. Like wow!!! He was only trying to do his job & provide good customer service & that’s the treatment he got! Smh next time I will go across the highway to Burger King!!!

Two bathrooms in ladies room out of order. Bathroom filthy. Unable to wash hands as water not working. Hand dryer in men’s room not working. After ordering was told «cash only». Others in line had to cancel their orders as they were not carrying cash. Unable to hook up to Internet. This place is a disaster and not up to
McDonald’s quality.

I can’t help but return to this McDonald’s, in fact I looked forward to today’s visit. This the first time I’ve actually eaten in the restaurant. Usually I just drive through because I’m always rushing from place to place. But the idea of savoring two egg sausage mcmuffins was to great to resist.
So I go order and because of my error I ordered the wrong combo. Suddenly the idea of two sausage egg mcmuffins died into one order. Because of my error I asked to pay for an upgrade. And to my surprise the line manager said no charge. Yup no charge and as I sit here enjoying every bite, I think this is why I do of all my business here it is because of the good food and great people.
As I think back while ordering through drive through I can hear an almost musical voice take my order and followed by driving up to talk to wonderful employee.
Anyway because of this great service and good food I can’t recommend going anywhere else.

I have been here several times in the past and avoided it unless I had plenty of time. However, today’s crew were. out of the ordinary today for this location!
Service was not only quick but we even had the drive thru attendant ask if we were doing well while sitting in the dining area!
Unfortunately
.i was not able to obtain the crews individual names as they were busy hustling and bustling! But this place I must say did a 180 today! Nice job!

Quite possibly the dirtiest Mc D’s I’ve ever encountered. I’m surprised corporate allows it. Service was sub par. I ordered the chicken bacon club and received the burger, the line was so long that I wasn’t taking it back.

Food was Normal for what you can find here this is mostly about the bathroom. I am traveling with my wife and 8 month old son. Had to stop to feed him and change him you would think a Md there would be a changing table in one of the restrooms since many people bring there kids here well there’s not. When I went to use the stall it was very dirty tp dispenser looked like it was broken in to the stall had brown and yellow stains by the back of the seat and a pair of underwear sitting in the corner very gross went across the street to use there john much better and it was a gas station

ZERO STARS I’m telling you, unless you like flies, ants in your drink, filthy restaurant (that last word said loosely) and men walking in womans bathroom WITH female employee… OMFG. The manager was RUDE, UNPROFESSIONAL, STRESSED OUT (dude, you have like two customers and 18 employees… get a grip), but can you blame him? Not every teen drop out can manage a place ~ I’m pretty sure he was barely 19. I meet a friend there as a half-​way point between our homes, to visit and hang out. Looking at the drink machine made me vomit. Ew. Hasn’t been taken apart in months. Nasty nasty nasty place, but I think y’all get that from EVERYONE and their reviews lol.

Driving home on our family vacation and had to stop — my sister got stuck in the bathroom. My mom went to ask the manager for a key or sorts. The manager took her time coming over. Then she tried the door handle and said it had to be opened from the inside. We said we understood and asked my sister to try again she tried and shook the door. Nothing.
The manger then said, «Sorry, we don’t have keys for any of the doors.» And walked away! We stopped her and asked if they had a screwdriver and she said she didn’t know and walked away. So we went and asked someone another employee who went asked two other guys to help open the door.
Eventually we got the door unstuck. But I was shocked at the rudeness of the manager and lack of concern.
What if there was a medical emergency for the person behind that door? I work in emergency medical services and have had situations of the person locked on the other side having a life and death emergency. There was always a key that was used to get to the patient. Not only was management lacking in concern but lacking in necessary resources.
UPDATED: The general manager just called me and apologized for the incident, and said he was would review and help the said manager work on a better way to respond. Thanks guys! That was fast! He was very understanding and helpful.

I agree with all the other Unilocalers this Mickey D’a is a hell hole!!! Boooo for Ronald’s crew. All I ordered was a freaking kids meal for my son. The fries were so cold they were hard. Asked for light ice got extra ice… Nuggets were cold too but I didn’t bitch about those because now my son didn’t have to wait for them to cool down to eat em while he waited for his fries. I only stopped here because it was a pit stop on before we hit the highway!!! Never again.

Well, let’s start with the fact that I thought I ordered a ¼ pounder. What I got was something that looked along the lines of a veggie burger (I think I just threw up in my mouth a little, lol). I’ve been going to McDonald’s since dirt was born and I have NEVER seen meat that looked like this. I asked them if they microwave the patty because it was just, just, ugh I’m just so traumatized I can’t find the words right now.
I know the pressed chicken parts nuggets are not a better option but at least I saw those come out of the grease bath. So they exchanged it for me. Now, I don’t know what kind of trickery y’all (yeah, I said Y’ALL, lol) got going on down there in Lodi, but you better start serving real meat and not whatever you scrounge out of the back of trucks over at the truck stop.
Of course, with the truck stop very nearby, there’s a lot of ‘local talent” hanging around.

Re: Banner Street FLAG CITY McDonald’s in Lodi CA @ Hwy 12 & Interstate 5.
PLEASE make some changes, McDonalds!
Of course my kids enjoy McDonald’s, but in comparison this store is the worst McDonald’s in Lodi. The other Lodi McDonald’s stores are really rather nice. Please note… The counter and dining room employees were great! They were very nice, helpful, hard working and efficient… I appreciated that a lot! But there are other big problems with this store.
First off, this store is very small, often dirty and incredibly HOT! They do not turn on the A/​C high enough (even when it’s 100 degrees outside!), as they should and the result is a group of sweating customers trying to eat their food… gross! When it’s too hot in there it just seems more dirty, sticky and unpleasant for the customers (and I’m sure the employees too).
This store attracts a big group of homeless people that hang out inside and around the store parking lot (loitering). I guess it’s because this store is by the freeway and next to a big truck stop. It makes it very uncomfortable to eat here with my family when there are many disturbed people talking to themselves, hanging around in the bathrooms, taunting others and asking people for money. They like to hang out inside the restaurant for long periods of time. Some of these folks have been quite aggressive and threatening. It would be fine, but you cannot allow ANYONE to behave with that kind of disrespect to your customers… or employees for that matter.
We decided to leave the store early (again), as to get the kids away from the aggressive men staring and commenting at us while we were trying to eat. It was very unpleasant for my family. And it scared the kids. I’m sure the McDonald’s Corporation wouldn’t be happy about this sort of thing at one of their stores. Maybe they need a security guard at this McDonald’s store.
I like McDonald’s (and Lodi) a lot, so I hope they can get a handle on this poor situation at this Banner Street (Flag City, Lodi, CA) McDonald’s store.
Keep up the good work employees… I can tell that you work hard… even though you only get minimum wage. I respect that. And to the managers (and owners)… I really think you need to step it up! I KNOW for a fact that you can do a lot better.
Managers… make sure your franchise owner knows what is going on here.
Well, we’ll see how it goes the next time we’re in the area. Please work on these issues, so we don’t have to skip this store for a better one.
Bottom line…
— Clean the store… inside and out!
— TURN UP THE A/​C!!!
— Run off the aggressive people that loiter inside and outside the store.
— Do not allow the loitering people to be aggressive towards your customers or employees.
— Clean those bathrooms!
— Appreciate your hard working employees.
— Put napkins in the dining room, as you spend too much time retrieving napkins when they are requested.

Worst McDonalds in Lodi — Just Keep Driving.
This was the worst McDonalds, and possibly the worst dining experience I have ever had. Let me preface this by saying I don’t expect much from McDonalds to begin with — if the facility were clean, well kept, food the appropriate temperature and staff competent, then I would give a five star rating. Unfortunately, this was not the case. We stopped here because it was the first McDonalds we had seen in 20 miles and we feared we might not see another in another 20 — sadly, after leaving we saw three more McDonalds in the next town, all would have been a better choice. We walked in and the floor looked unswept, the walls dingy and the sound of screaming children permeated the entire establishment. When asked about the menu, the staff seemed completely clueless of what the offer. The soda machines had no syrup and flies were circling the lid dispenser area. When we actually were able to muster the attention of a harried-​looking worker to inform them of the fact that the machine was empty, they responded with «oh» and had to be prompted to actually procure a diet coke. The drink we received was flat and had an odd flavor to it, disappointing. I asked for no cheese on my sandwich, and of course, when I opened the bun, a slathering of cheese was present. The food was lukewarm and the fries almost stale tasting with an almost fishy flavor. The ladies restroom had no toilet paper, no seat protectors and no paper towels — a fact I would have preferred to have known before drinking my off-​tasting beverage. Suffice to say, I have never been so excited to get back in my car during a road trip. Not only did this McDonalds leave a bad taste in my mouth, but I have the sneaking suspicion the place is managed by apes — apes may have done a better job.

I was totally falling asleep as I was driving back to the Bay Area, so I decided to stop for some fries and iced coffee. It was almost 6:00 p.m. on a Friday night, and it was pretty busy inside. After I placed my order, I realized that there were flies. Everywhere. It was hot and stuffy inside, which made it feel even grosser every time the flies landed on me.
There were a lot of people working, but everyone was either behind the counter or preparing food at a station. I thought it was weird that no one was cleaning or trying to figure out how to get the flies outside. The fries, as usual, were good, and the iced coffee tasted like coffee flavored water.
Fortunately, the snack kept me awake for the rest of the drive, and one star for not getting diarrhea!

This McDonalds is terrible. I was waiting in line forever after this old baby boomer who was bitching about the strawberry pie being fresh. In the time I walked out, they could’ve opened another register and I would’ve left happy, but they didn’t, so now they get a bad review. I see that I am not alone in my assessment of them.

Not a McDonald’s fan like when i was younger. After coming leaving Stockton from a family party, we stopped by here to snack… Sadden was our order taker, he had a good sense of humor, customer service & helpful.
Most fast food locations lack this kind of customer service /​employees.
the dine in closes at midnight. something we didn’t realize until Sadden clarified.

A great place to stop for a Diet Coke if you’re getting on or off I-​5 or especially if you’re getting on Hwy 12.

The bathrooms are clean… ish.
It’s pretty much same ol’, same ol’. The same typical McDonald’s like anywhere else… But the restaurant itself is clean and tidy. There were a whole bunch of cheerleaders that left their messes everywhere, but after they left, an employee started to clean up their mess immediately. A plus for me!

Fast service but nothing special. It is a McDonalds after all.