Kelly Nails

This used to be my go to place but not anymore. The past few times I’ve gone you nails look terrible. I’ll only go if Amy does them. and they charged me $ 25 to paint my 4 year olds nails… um no thank you.

Worst padi ever! It only took 15 minutes from start to finish. When I walked out my polish looked like a 5 year old did it. Never will go back

Pushy and rude. I did not know what color I wanted and their color examples are in bad condition. When my nail tech would ask me what color and I said I don’t know, she would speak her language to the girl next to her who would smirk. She filed my nails so fast for a no chip removal that they were hot! After the third push for a color choice and comments to the other girl I decided that I didn’t want to stay any longer. It had only been about 5 minutes. She told someone in the front who came over and told me my hair is pretty… then my nails are pretty. They tried pushing me to stay but it was too late. I let the woman at the front know what happened and she said that I misinterpreted! Well, I’m misinterpreting my way out the door and never coming back.

I went in today with my friend to just treat ourselves for the day. we were immediately sat down and felt very rushed to pick out a color for our basic manicure. the manicure itself took 20 minutes. I had recently taken my acrylics off so I asked her to remove the remaining glue that was stuck on my nail. she looked over to the manager who was doing my friend’s nails, and said something in their language. she then took a buffer and just ran it over my nails instead of using an electric filer to take them off. that should’ve been the first thing that I noticed. she then asked me to pay so I handed her my card, 5 minutes later she returned saying the machine wouldn’t take it. I was really confused by this, my friend paid with her card and I had enough money in my account. I read recent reviews that claimed they hated taking cards. oh well, she took all my tipping cash.
she then started painting my nails. I picked out a shade and glitter for my ring finger. she painted my nails regularly but didn’t put the main color on my ring finger. I asked her to do that after she put the glitter on. she said «is it okay if I put the solid color OVER the glitter?» I said yes just because I was already tired of this place and wanted to get out. after she put the glitter on, she packed it onto the ring finger and it’s currently in one spot on my nail, not properly spread around. I’m very unhappy with this service and felt rushed and the place felt dirty. probably won’t go there again.

I’m surprised to see 1 star ratings. My family and I have been going to Kelly’s for years… YEARS! And I’ve never been disappointed. The owner always recognized me, asks me how my family is doing, and are always accommodating. I’ve been here for my eyebrows and nails, and I can’t imagine going somewhere else.

In and out in 30 min. Got a fill in with no chip polish– coffin shape– Yoyo did an amazing job

This place was one of the first I discovered next to my house so I decided to give them a try based on convenience. I have really bad nails so I would go in every 2 – 3 weeks. Sometimes they would come out so great and at other times, awful. But the good times were what kept me going back until I finally experienced the work of the manager Amy. My full gel set took over an hour, only because she seemed to be having a meeting with the entire staff, screaming over me and then apologizing to me. Whatever, I don’t really like to chat so I ignored that part. During that time she managed to make 2 of my nails bleed. Still I was patient enough to finish the process. My nails were very uneven. The nails were so thick and looked like I glued on fake nails. The owner was there and gave her a small speech of customer service after which she had one of the ladies give me a massage while my nails dried. Next day one of my nails chipped and two days later two of them fell off. Not worth going back there anymore. Two stars because some of the people there are amazing but her obnoxiousness chases too many people away.

Came in for the first time last month and got a full set as a treat to myself for Christmas. The service wasn’t the greatest ever but my nails looked alright so when I was ready for my second fill (I went somewhere closer to work for the first) i didn’t hesitate. I am seriously regretting going back. The girl paid no attention to what she was doing, none of my nails are shaped the way I asked, all of them are crooked. I ended up with paint all over my cuticles and if the bad nails weren’t enough she left in the middle of my service to do a brow wax! They were so pushy trying to get me to buy other services and if all of that wasn’t that bad one of my nails just broke. What a waste of money!

I went to this salon for a little more than two years. It used to be a good place for a quick, solid manicure, but I watched the quality, cleanliness and service decline.
However, there have always been two consistencies: they have always been pushy with the extra services, and they really don’t like it if you pay with a card. These two things were easy to overlook when the service was good, but nowadays, it’s annoying.
Another review here said you get what you pay for; this isn’t a luxury spa. My retort: they push you from chair-​to-​chair like cattle for one service, and they use dirty tools for a clumsy job. You’re right, it’s far from a luxury spa, but you still shouldn’t spend a dollar of your hard-​earned money at this place.

This place is awesome! Very professional and not pushy at all like other nail places I have been to! And Henry is the best at his job!

I went to this place since I was getting nails done on lunch hour. I really just wanted pedicure but person there convince me to get no chip nails on my hands and told me she guarantee me it will last 2weeks. Well everything looked nice kidded me not within 5 days the paint started to come off of five nails. So I called and complain about it coming off and never has this ever happen to me. Person I spoke with told me to come in and get fixed without charge very nice on the phone. So I go in and of course they were so Rude in person and even ruder when they speak there language. I don’t know what comment they said but I just thought that was wrong. It like I was wasting there time. But they were wasting my time coming in again within 5 days. Never again will I go to this place. I give one star cause I like the color of nails

I LOVE Kellys. Its a great place to get nails done. Im very picky & anytime i dont like the way something looks, they’re quick to fix it to my preference! Prices arent outrageous. The one time i went to a different nail salon, i was disappointed. Kellys always!

Always do a good job, busy and crowded but they always have enough staff to keep a good flow. Nice place to get your nails done and just relax.-

This isn’t a luxury spa. You know what you’re getting into at this and similar nail places before you walk in the door.
That said, I’ve never been anything but perfectly satisfied when coming here, which I’ve done regularly for the last 7 – 8 years. I don’t get regular mani/​pedis, but when I do get one, I generally come here for it. Sure, some of the techs are better than others — give a better foot massage, are a little more attentive and ask what you want, etc.; but, I’ve never had a problem or not been given something I’ve asked for or been dissatisfied with my experience. Polish always looks great.
What I do get done regularly is brow waxing — every 3 – 4 weeks, religiously, for several years. They know me, know what I like, and are willing to get me in and out the door quickly even on days when the waiting area is PACKED (my brow wax is a less than 10 minute service and I’m thankful to not have to wait 45+ minutes behind a bunch of people waiting to get pedis and acrylics to get it done). Only once in the probably 100 or more times I’ve gotten my brows done have I really felt like the girl «messed up» — I’d say that’s a pretty good track record. Same as with manis/​pedis — sometimes you’re blown away by the service, sometimes it’s just «fine,» but it’s never not worth what you’re paying for it.
They’re also really sweet with my kids — I’ve taken my young daughter to get her nails painted a few times, and a couple of times I’ve needed to take one of my kids with me to get waxed (trust me, these were EMERGENCY waxing situations — if you had my brows, you’d understand) and they were great about it.
The place seems very clean as far as I can tell. I’ve never noticed anything obviously dirty, nor have I noticed anyone not cleaning/​sterilizing tubs and equipment between customers.

If you would like to have your finger cut open at an immediate care on a Sunday, then go to this place for your nails. They don’t sanitize properly is the bottom line. I had paronychia in my ring finger and had to go on antibiotics for a week!
PS
This is Larrys GF writing this review

I’ve been getting nails done here for years. I love the fact that even if they are busy, you never have to wait. If you have polish that needs to be taken off, they have someone take it off for you until a technician is ready to do your nails.
Even though they are fast, they still do a great job. My no chip always lasts at least two weeks. It usually grows out before it chips. Amy, the owner, is great and makes sure everyone gets great service.

Great Experience until the morning after… Got there Sunday afternoon for a much needed mani, pedi, brow. I copped a squat for some much needed work on my feet. It seemed clean but I like to see cleaners when wiping out the bowls before and after I sit down. I also like for utensils to come from the sterilization drawer so I can see. That is where I should have trusted my spidey senses and spoke up or left. At any rate I get Leo, he does a great job very attentive and detailed, my feet felt and looked great. Nails were in good shape too. Amy did my brows and she does the best brows ever. Staff is always pleasant and accommodating, and I left feeling great… The next morning my skin was peeling on two toes and on my fingers accompanied by an annoying itch. It was a definitely a nail and foot fungus. It’s a shame I really liked this place but the quality has changed. See by toes on Sunday, then Monday morning.

Kelly Nails was highly recommended to me by several Lombardians, but I have to say I was not impressed at all. Their staff was rude and I felt like they rushed through my no chip manicure… I also spent $ 90 for a no chip mani and pedi and i felt like for the price it was not worth it. I will not be going back.

Kelly nails gave me a nail fungus. I’ve gotten my nails done maybe a half a dozen times or so, and it was after my first pedicure in YEARS that I got a fungus from Kelly nail. As I spoke with my friends, at least two other people have gotten nail fungi after going to Kelly nails. This isn’t athlete’s foot, it’s a disfiguring nail fungus that requires harsh medication to get rid of, and there is a chance it will be permanent. Always make sure your nail tech is using NEW tools on you, and I’d recommend going to another salon.

I’ve been coming to Kelly’s Nails every other week since the doors first opened — like when Kelly was actually there before she went to China, and the walls were painted Sea Green with sea shells scattered on the back wall.
I’ve seen a lot of changes — in staff, interior, quality of service and prices. Like any business, especially small, local businesses, you have to know when to pick your battles. The rest will fall into place.
Bottom Line: Fast — Excellent Quality — Highly Recommended.