Omega Family Dental

1 star coz the receptionist was a total b***h

I love Omega dental. Ive been a patient for 8yrs. The staff and Dr. Chan are friendly and professional. They are accommodating and give great service. Dr. Chan is very thorough and he takes good care of his patients. Ive always been a bit anxious when getting my x-​rays, but the staff help me relax, especially Alicia. She has a great attitude and knows tricks to ease the process.

Alicia and the front desk lady were very nice. They were very friendly and very caring. Dr. Chan was also very nice and a very good experience doctor. This is the place to be because they are very caring with a loving heart making sure you feel good when you leave.

Ok… I have to update my review! I’m getting my wisdom tooth removed and I’m the biggest baby when it comes to needles. Dr. Hoang has magic hands! Not to mention she was rockin some nice heels. I didn’t feel any pain. Thank you Dr. Hoang, Dr. Chan, Alicia… (she held my hand) Liz (she’s awesome!) Omega Family Dental — 10 stars. Thank you!

It was our 1^st time new patients and I felt like they knew us. Very family oriented and caring.

Personally, I was always afraid to go to a dentist since my brother had some bad experiences with dentists. The doctor is really gentle and he always made sure I wasn’t in pain, and his assistants are really nice. It’s also a clean place in spite if others people said.

If you want an honest, kind and experienced general dentist, Dr. Chan is the best! My children and I appreciate the exceptional dental work we’ve been getting from Dr. Chan for years! We drive from Irvine not for the posh office, but for excellent dental work from an honest dentist. Thanks Dr. Chan!

I am sorry the other person had such a bad experience. It sounds awful.
I went and didnt have to wait too long. Staff doesnt seem to be in everyday, maybe no Mondays or something.
I had a pleasant experience there though and the doctor and staff were really really nice. They cared about getting the best service for me and were very patient with my kid.
They also had some digital xray machine so it supposedly exposes you to a fraction of the rays so thats a plus.
I think the doctor bought a bigger space than he needed so maybe thats why it seems empty. Also, I know he calls other specialists in according to the need. Maybe they need to space out more.
They have been taking a long time to verify my verification for deep cleaning because they are busy but thats no excuse to not get my stuff done.
If its a convenient location for you, like it is for me, then I say go for it. If you have another choice that’s closer, take the other.

My dental insurance always assigns me to the GROSSEST dental practices in town. It was no problem to change my general dentist, but when I needed an orthodontic referral to get a new retainer, sure enough, the plan referred me to this place.
I could tell from the address that I would not be happy, but I told myself not to be so judgmental or elitist and give it a try. Then they called me to schedule an appointment and my fears were concerned. «You have to come in on Saturday the 28^th because that’s the only day this month the orthodontist will be here.» WHAT?! The orthodontist shows up one day a month and it’s a Saturday? Ghetto strike one.
The waiting room was PACKED wall to wall with people. Grandmothers. Baby sisters. Fathers with four little kids in their laps. There’s a loud TV blaring Saturday morning kids’ shows. There’s a decrepit magazine rack that squeaks unacceptably in the corner. The walls are painted BRIGHT YELLOW but they are smudged up with hand and footprints. It’s hot. There’s sweat dripping down my back. Ghetto strike two.
They are FORTY MINUTES LATE calling me in for my «appointment.» Ghetto strike three. YOU’RE OUT.
But there’s more. The orthodontist was about as charming as a snake. He spent all of two minutes looking at my teeth and declared that I needed braces. I’ve already had braces, I explain again, I just want a new retainer to keep them where they are. My old retainer is wearing out. He appears very confused.
I am taken to speak with the office manager. My referral is for braces, she says. They can’t make me a new retainer because the referral is for braces. «Do you always make your treatment diagnosis based on what referrals say?» I growled. «I thought that was the orthodontist’s job to decide.» Oh okay, if I just want a retainer I’ll have to pay $ 500 to get my braces records from my old orthodontist and make a new retainer. …“Let me talk to my insurance company.” I say as I leave.
I hate to be a snob about this, but there’s a reason middle-​class people are so uppity about choosing their own doctors and dentists. Some dentists have clearly decided to serve the low-​income sector of society, and such dentists seemed to have adopted the slogan, «I’m better than nothing!» But going to a poor people’s dentist is NOT better than nothing, and anyone who’s ever been to a nice, clean, non-​crowded dental practice will feel disgusted by this place.