Ross Dress for Less

I purchase too many items from this Store. I bought an item decided to return.$ 2.99.I have no problem with store credit. I had shopped there all the time. First I didn’t have receipt. Was told Priced reduced that’s fine too. But I won’t allow my DL number their system. Some thing named Chris. Tells me if you had receipt not required. So guess what? I bring back receipt. .Same thing. DL required.
That Some thing Chris called up again. Sorry can’t return without DL. It does not say on my Receipt and the last time I came that’s what you told me was required. I asked him to put in writing. He refused because I was upset… Well of course I’m upset. I want my credit. I’m not giving Ross My Identity to put in their computer. I told him you can look at all day. You may not enter. .I want store Mr. When you go online No Ceo or CFo information. .I go back to Ross ask for Store Mgr. .He just left. Then told to go to a sign to get name. This one Supposed Mgr Sharlene was called she was saying same thing but not rude. But now Thing 2 comes up Jazmine. .Doesn’t introduce herself Doesn’t ask if she can help. Just quoting policy… I tell her You don’t introduce yourself or ask what is going on. Just we aren’t going to do this or that. When I told her what thing 1 Chris said .She rolled her eyes. .I told her I want my credit. .$ 2.99 She didn’t want to take my name or number. I want the store Mgr. and their corporate office to talk to. I said this is third visit about this. I feel he should call me. She gave me a scrap of paper and a pen that didn’t work. If I have to call the State and Better Business SO BE IT… I will not have my private information. Extorted from me. Some ppl may think they have to take. There are laws to protect privacy. Stop shopping at Ross.

I went shopping here just to look for some Sandles because it’s been so hot. Walking around they have a very wide selection of items. Quickly I began to fill my arms with things to try on. I collected around 14 things. When I went to the dressing room they only allow you 8 at a time. Okay cool no problem. I had some shoes I picked up as well leaving them with the girl giving the numbers so I wouldn’t have to carry them with me. I came back with the first 8 items. Handed the girl the ones I didn’t want and then the ones I wanted as I had more clothes to try on, grabbing the last couple to try on. Again coming out and handing her the ones I didn’t want them the ones I wanted to keep because she had to count them. Because one of the pairs of shorts didn’t fit I asked the girl if she could hold my stuff so I could exchange the sizing. She agreed. I went to grab the other size and seen one more pair of shorts. I Came back with the two to try on, tried them on and returned to the dressing room girl requesting the stuff I was keeping. Sadly she was not helpful as she put them in the rack of go backs. Not only putting them in the go backs but sorting them as if I didn’t want any of them. So frustrated as I just spent almost two hours of shopping and trying things on, just to have them all mixed up and put away. She just stood there starring away from me as I tried to sift through the go backs to find what I was keeping. So mixed up and upset I started walking away and completely forgot the sandles that I came in to buy. Walked to the back and they were also in the go-​backs. Apparently my time wasn’t important to this worker as she didn’t even care to help after she fucked up. This location needs better organization skills or more attentive employees. If she was confused about what I wanted it didn’t want I don’t understand why she wouldn’t have asked it just keep them to make sure. All in all things are a good price here so I’ll be back but definitely will be watching the dressing room girls

Decent area with decent parking. No one greeted us when we walked in or while we shopped. Took us 30 – 45 to find 3 plain black shirts. And we got lucky cause as soon as we got in line, about 15 people got in line behind us. The lady cashiers were slow. The guy (possibly manager) was the most prompt cashier. Glad he was there to help ring or else it would have taken forever.

Fix your store! All the complaints are the same. I rarely buy stuff cause the lines are so long and usually only 2 – 3 checkers tops! Also, the «return line» is super confusing. I stood in line for over 15m and some lady went in the «return line» and made her purchase, not a return. The checkers are very slow, rude and have casual conversations amongst other employees. I won’t knock the store. Ross has great stuff but the staff that runs it keeps me away. Walk over to Marshals and see how they run things. There on top of it! And they are very nice and always say hi and ask me if I need help.

Customer service wise, it doesn’t exist, workers are pretty much blending themselves to the walls. They’ll leave you to it. Inventory is so random it probably doesn’t even matter if they exist. But with that aside, the store is very well stocked, and I think it has the best items out of all the Ross stores I’ve been to. I really love their kitchen/​baking items, there’s always something new and useful. A lot of cute home décor for cheap. You kind of have to like go every other week to see new stuff and it’s always random. You have to be willing to search through everything but it would be worth it and a really good deal. The clothes here are kind of so/​so when it comes to tops and bottoms. I can find really cute cheap shoes and bags here. Dresses are 10 $ range. So you can grab a few without feeling guilty. If you see something you like pick it up, or buy it, you won’t see it again tomorrow. Be careful when purchasing glass or fragile items, I’ve had trouble with them being broken before, ask them to open it to check during register. I think all returns are store credit, but I’m sure you’ll find yourself coming back again either way. There’s a return and check out line that seems to confuse everyone, make sure you’re standing in the right one. You can’t take the carts outside so park close.

Selection is ok. Service is bad. Always has long lines. I was there last week and the cashier was rude. She didn’t say hello just rang me up and while she was ringing me up she told me to grab my receipt off the machine. Really??? Retrain your staff in customer service!

I love this ROSS store in particular.
No matter if i show up at opening, or closing I always find just what I need!

Filthy establisment with merchandise scattered all over the floor. The employees walk by the piles of merchandise strewn across the dirty floor and won’t pick up the mess. I guess this is normal for them. Why would I pay my hard earned money for clothes that are laying on the floor, and why would I wear that?
The security like to follow people around the store who have no intention on stealing anything. They will follow you for no legitimate reason and they don’t care if you notice them.

Found what I need for good price

Nice stuff but terrible service… there’s 17 people in line and two cashiers? I see other employees goofing around or doing nothing? Seriously? Store needs better management n training…

Horrible first time there and there was some kind of spill and I let the people know because I almost slipt. Some girl name murella I believe that was her name asked me and my partner to leave, they assume it was my puppy who was in her dog stroller the whole time. The girl approached the situation in the worse way. As an employee you suppose to say is that your service dog not assume conclusions. Not only that but the store was full of spider webs and little roaches walking around. First time there and definitely the last time I step foot in there.

I had to wait 20 minutes in line at check out even after asking for a second cashier to come and assist. The manager, Julia, showed no sense of urgency or care about the 20+ customers that were standing in line to pay when she came up to the front to enter her code for a return. Won’t be going back to this store.

Is there a zero star option? I came in to purchase a mother’s day gift. I am pregnant, so running to the bathroom happens often. I had to wait quite a while to use the bathroom and was told the line for the bathroom was the same line as the dressing room which is right next to each other. I finally got to use the restroom and it smelled like someone died in there. I used it as quickly as possible. I washed my hands and I reach over to grab a towel, there is not towel dispenser. The automatic hand dryer does not work. I was forced to use my pants to dry off. You guys need to put importance in maintenance, get some ventilation in that bathroom and get the hand dryer working. What kind of costumer support is this? Insane.

Shitty ass store. The pants I bought were defective– 2 holes in the right seam. I wasn’t anticipating the defect so I didn’t keep the receipt and there’s «nothing they can do for me».

This place is pretty darn good. They have really good selection in clothes. They always have a lot of new clothes. And as far as pets accessories they keep quite a bit in stock at extremely reasonable prices.
I have been coming here for years. They also have great inventory of perfumes and colognes as well great designer watches.
The staff is very friendly and helpful and always go out of their way for you.
My biggest gripe about this place though Is the dressing rooms are dirty and unkempt, and they are very picky when taking clothes into the dressing room.
Keep up the good work ROSS and keep your store stocked… I’ll be coming back.

not a lot of Guess Purses, or Betsey Johnson, but the Hubby Did Spend a little over $ 80 on a purse and wallet.
Very spacious, and lots of clothes.
But It’s just like your Ordinary Ross

I love this store. but
PROS:
— Compared to other Ross stores this store is fully stocked
— Great deals. Couple of times have I found tops for just a buck!
— Rare home décor finds for a great price
CONS:
— Not a wide selection of baby clothes
— Fitting room stalls wouldn’t fully close and would open up on me while I was changing, WTF!
— Check-​out lane is a pain to deal with!

I came in on a Mon morning and the first thing I noticed was how organized and clean this Ross is. Maybe that’s why it looked presentable. Anyhow, this Ross was impressive in comparison to what I’ve seen in the IE. The selection is much better here. I thought it was pretty amazing, actually. Lol
Anyway, just picked up a yoga mat for $ 8 here. I think I’ll come here for some home accessories next time.

I buy my Calvin Klein dresses here for affordable prices. I love coming here when I’m looking for an outfit for work, this is my go to place for cheap name brand outfits. When you come to Ross you have to be ready to look for great finds. Patience, joy and addiction to shopping are the key! Also it’s has to be a day when you are ready to dig for things.
You may have to come back if you can’t find a great and «must have» find, because they always have something new.
I also bought our candles, rugs and towels here and they have never disappointed me.
Ross has never really been that organized if you compare it to store like Macy’s. Just come prepared to look for things.

Ok… So we all know what a Ross Store Consist of…
Some name brand clothing for cheap (Usually because of imperfections), and off brand clothing as well
Cheap Shoes
Cheap Home Décor
Toys
and other reasonable priced non-​necessities
Some of these stores can be a hot mess because people rummage & pilfer through everything with no respect, but this store stays pretty clean & organized and I can appreciate that especially considering the majority of their clientele.
So for what it is … a discount clothing store, this is a great location.