Rootz Salon and Spa

Alyssa Spivey at Poise Salon is the most attentive stylist! She listens to my style dreams and formulates a solution that will look great with the texture of my hair. Alyssa is well-​versed in color theory and let’s me know the needs for my hair type to keep it healthy and happy. Having a trusted stylist means I can change up my look without worrying, I can always depend on her for amazing results! Great to see someone in a profession they love!
PS this salon is in a perfect location in Los Gatos, with a free parking garage right next door!

What can I say! I get my hair done here by Alyssa, she is an amazing hair stylist and very experienced, she does an amazing job on my hair every time, I am never disappointed and I always leave feeling great :) praise God: D
If you are looking for a stylist, ask for her, you will not regret it.
The staff here in reception give a warm welcome upon entering, they are friendly and really nice :)
Over all I’m a happy customer and Godwilling I wouldn’t change my hair stylist.

Andrea is the best stylist I’ve had in a while. Never steers me wrong and won’t do anything without consulting and also giving her suggestions for hair type. I decided to do an undercut a few weeks ago and it turned out amazing. I recommend this salon if you want to explore new ideas or keep it simple and classy.

Great changes happening at Rootz, new name, recent remodel… So happy for the current clients, they reep the rewards of all the hard work by Rootz owner & artists as they move ahead! Looking forward to my upcoming appointments… lashes with Sharie & cut/​color with Andrea!!! Congratulations to all!!!

This salon is disgusting. I received an email from Sherie… it sounded like a 2 and a half year old wrote it. Explaining to me that my stylist left and they are sorry I am being «solicited». Not the case. ROOTZ SOLICITED ME WITH THIS EMAIL TO TRY AND KEEP MY BUSINESS. I would not stay at this salon if my stylist is no longer there. I had no idea Kristina was gone from rootz til I got this email. I usually just text her before I need an appointment. This is disgusting and appalling; seems to me the only one being UNETHICAL (rootz used this word in their email) is Rootz! Do yourself a favor scroll down to the tips and contact Kristina to get your hair done. Don’t spend a dime at «rootz»
Grow up.

Alyssa is awesome. I went to her at the salon she previously worked at for about a year and recently followed her when she moved salons at rootz. She always listens to what I want and gives me the best advice for what looks best on my and what’s healthy for my hair. She is also so fun to talk to and has reasonable prices. She is an amazing stylist and I’m so glad I found her!

I have been getting facials from Mary for almost 10 years. She gives magnificent massage and uses top quality products. It’s a dreamy experience, and she is very knowledgable about skin. You will not believe how luscious a facial is till you’ve tried Mary.

Amber is the best with blonde highlights and stylish cuts! My hair was destroyed by excessive layering of bleach, and Amber fixed it. This was a complex situation but she took the time to consult with me, her stylist colleagues, and carefully map out a plan that allowed my natural color to gradually grow out without looking like a freak :) It took 9 months but my hair is now healthy, nicely highlighted instead of fried, and it’s all thanks to the best stylist ever — AMBER!

This review is for Alyssa.
She is AMAZING. I moved to Los Gatos few month ago and was looking for a new hair stylist. Thank God I found Alyssa. She listened to my hair story carefully, asked exactly what I wanted. Shared couple of ideas. She did a beautiful job, Very patient, very talented. You will defiantly have all her attention while she is cutting, styling your hair. Also, very much fun to talk to.
Thank you Alyssa I will definitely be back.
–Y

Sherie is magical with my lashes! I’ve gone twice to get my eyelashes tinted and have natural lashes put on. The first time was my actual first time getting eyelash extensions and Sherie made me feel so comfortable and explained everything really well. She let me know what she was about to do before she would do it which was comforting since having anything near my eyes kind of freaks me out. The whole process is such a breeze. I think I even accidentally fell asleep last time she did my lashes. Oops :)
Last time, I got my lashes before going to Hawaii (where I was under water quite a bit that week) and the lashes looked fabulous for about 2 weeks after my vacation (so 3 weeks total). I was shocked at how long they lasted after what I put them through!
Sherie really takes her time to make sure your lashes look perfect, and I swear they really do come out perfect. It’s worth every penny and I will definitely be back (currently counting down the days). :)

Okay — this review is long overdue!
I was introduced to Mrs. Magic aka Kristina Dimmitt about 3 months ago by Nadia — the gal who does eyebrows (which is also 5 stars — go see her!!!) Kristina is a gem — she really is. She is the best with cuts and color — I went to her to get a deep red and she did not disappoint — reds are hard because they can turn brassy or purple or just fade away — but Kristina did a fabulous job — 6 weeks later, and my hair is still super red and feels healthy.
I’m the kind of gal who gets a wild idea about my hair and I just have to have it done the same day and once again, Kristina did not disappoint. I texted her on Monday (her day off) and asked if she could squeeze me in for a cut — she totally met me at the salon after it closed (and on her day off) and hooked me up with a super cute, super trendy short cut :)
Definitely go see her for cut and color, and while you’re there, make an appointment with Nadia for your brows!!!

I called requesting a haircut, I expressed I only had a two hour gap from work and if they couldn’t accommodate just to let me know so I could find somewhere as I have an event tonight. they scheduled me same day, I was so glad they squeezed me in. After I left for the appointment, they called saying if I had short hair, their stylist couldn’t cut it. I’m growing my hair back out from chemo so it’s short, they had no one else available, so I turned around. Then they called back 10 minutes later saying they had a cancellation. I booked the appointment and started heading back. As I was getting off the exit, they called to tell me the appointment was with a specialist so it was double the cost of their other haircuts. I asked why they didn’t tell me this when booking and reiterated I literally just needed the back two inches of my hair trimmed and it would take 10 minutes, plus I’ve now driven back and forth twice due to their scheduling conflicts. They said they wouldn’t budge at charging $ 110. Very disorganized and wasted a lot of my time, and now I don’t have time to go elsewhere so I have to take time off work again another day to go somewhere else. I don’t recommend

Sherie is amazing! She did my lashes once & I got so many compliments!
I recommend doing the «runway look» if you want them to stand out and look full and long. She is just the sweetest girl and makes you feel super comfortable especially if it’s your first time getting your lashes done she is very informative and you can ask her as many questions.
The only thing that I was just a little upset about is that after my third fill fell out I noticed that she had trimmed my natural lashes b/​c they were all cut straight at one length! My natural lashes are already short and when I realized they had been trimmed even more I freaked out. I don’t see the why that had to be done if anything keeping my lashes normal length adds to the fake one and adds more length and volume.
It has been about 6 months now since I got my lashes done and finally they have grown to their full potential. I would say extensions are great for a special occasion but not for every day wear.

Kristina Dimmitt has magical skills. I am a perfectionist. I want my color to match from the top to the bottom. She is generous with her time and effort. I get highlights and she puts in a ton of foils so my color is natural looking I feel a lot of hair stylists become complacent and lazy and put in the minimum amount of foils in for highlights which results in having distinct lines in your hair vs having a natural look. And the color is always perfect and beautiful.
It costs money to get my hair done, I want it done right and I know I can trust Kristina.

I can’t say enough amazing things about Kristina. She is a magician with color. I am a needy girl when it comes to my hair and Kristina knows all the tricks. I would trust her turning my hair green. That’s how amazing she is. Like most girls I am always looking at Pinterest for styles and trends and almost every other visit I bring Kristina a hair style that I am in love with. When leaving the salon my hair looks exactly like the picture. She knows her stuff, I am never disappointed after sitting in her chair. I highly recommend Kristina. If you have had someone else butcher your hair, she will fix it. There’s nothing she can’t fix, I would know! Amazing!

Bought the Groupon for a set of natural lashes with 2 refills for $ 75 which is such a deal! The refills have to be within two weeks of each appointment though! Otherwise, there is an extra fee per week late. The natural lashes were too natural for me so I upgraded to the romantic set, which was perfect! (: I got many compliments from my co-​workers and recommended them here! Sherie is very generous in giving you extra lashes when you need it and not pushy! Unlike other lash salons, she will not pressure you into buying more expensive lash sets when your lashes are too thin/​sparse for it. Definitely a great salon for people who are new to eyelash extensions because of the excellent service provided!

Freddie does my hair and he is excellent. He knows what I like and my hair looks great after every visit. I also love they he is always learning new techniques and expertly applying them.

Got an AMAZING Groupon deal with Rootz Salon in Los Gatos for full natural lashes along with 2 two week refills for only $ 75 (wait…WHAT!!!) which my friend and curent stylist, Crystal Teeters, mentioned how fabulous Sherie (who is also the owner but also the MASTER at lash extensions!!) is and I absolutely agree!!!
Sherie takes great pride & loves what she does, which is apparent because she allows the time during your first appointment to reallly figure out what length, amount of lashes (if you want, ask for the «Runway Look» for a little bit more… so glad I did!!) that work best & more importantly, comfortably for you.
This is so crucial because if you are like me, after reading some of the «lash extension horror stories» I was initially nervous, but Sherie is so wonderful in answering all your questions she sets your mind at ease immediately and it is surprisingly a very relaxing treatment and your eyes end up looking stunning!!!
(I then DARE you to not become mesmerized by your new lashes but I BET you will ;) lol & then be so ECSTATIC with how they look and feel on that you will never want to go without them again!!!)
Besides Sherie, the rest of the staff is very friendly and always willing to help in whatever way they can so DEFINITELY try out this salon because i know you will not be disappointed!!! I’m so hooked that I have an appointment tomorrow to get my lashes maintained… that’s how much I love this place & I hope my review helps you decide to check them out!!! :)
Side note-​if it is because of this review that changed your mind to take the risk & not feel like you have to be wearing makeup before leaving your place to look good, then please let them know you read «Alysha’s Review» (even if the Groupon isn’t currently offered) because Sherie has said if I refer someone she will cover the next refill…
So come on pay it forward & help a girl out to keep her new lashes!!! ;)
At the same time help this vibrant & extremely talented owner do what she loves and I promise you will not be disappointed (in addition take off at least 5 – 10 minutes a day in your makeup routine… again, wait… WHAT & WHY didn’t I know this sooner!!!)
What do you have to lose besides LOVING your new look!!! :D

Loved Sherie! From how she did my lashes to how comfortable she made me feel during the whole process.
I bought a Groupon for eyelash extensions and just from my 1 visit with Sherie, I will definitely be going back to her regularly. I’ve gotten my lashes done once before at another salon, but they were constantly poking my lash line and irritating my eyes. So since that one time, I’ve been wary of getting lash extensions again, but Sherie has managed to make my eyelashes not only look great, but feel great too!
Thank you Sherie!

Never ever come here for your beauty service! One of the worse experience I had in my life. They made me wait for almost an hour. The eyelash came out terrible. Then they won’t stop harassing you with their phone calls afterward simply looking for proof of your payment from groupon which I have showned them email confirmation from my phone about 3 times. Take your money else where please …